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Employer Survey
Fall 2008
Prepared by the Office of Institutional Research
Published April 2009
Table of Contents
page no.
Employer Survey Results 1
Position Information 4
Employer Recommendations 5
Methodology
Employers were surveyed by mail during the Fall 2008 semester.
Summary of Graduate Satisfaction Results
Summary of Graduate Satisfaction Results
58 employers responded to this survey.
Compared with all employees, employers were 37.9% more satisfied with the
academic preparation as it relates to specific technical job skills or tasks of Delgado
affiliated employees .
48.3% have hired an employee affiliated with Delgado of those employers, 92.9%
would continue to employ Delgado affiliated applicants.
Employer Survey 2008
In the past two years have you hired
anyone who attended or graduated
from Delgado?
Yes 28 48.3%
No 30 51.7%
Total 58 100.0%
Based on your current experience,
would you continue to employ
applicants affiliated with Delgado
Community College?
Number %
Yes 26 92.9%
No 2 0.0%
No response 0 7.1%
Total 28 100.0%
*Table contains only responses from those who have hired Delgado students
in the past two years.
In which of the following professions
have you hired Delgado graduates?
Number %
Arts, Entertainment and Recreation 0 0.0%
Business and Financial Operations 7 16.3%
Construction & Related 3 7.0%
Food Preparation and Serving Related 4 9.3%
Management 3 7.0%
Public Service 1 2.3%
Transportation and Material Moving 1 2.3%
Automotive 2 4.7%
Computer Technology 1 2.3%
Education, Training and Library 0 0.0%
Healthcare and Social Assistance 5 11.6%
Office and Administrative Support 7 16.3%
Retail Trade/Sales & Related 2 4.7%
Other 7 16.3%
Total 43 100.0%
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Employer Survey 2008
In the past two years how many
employees have you hired that
attended or graduated from Delgado?
Number %
1 - 5 22 37.9%
6 - 10 3 5.2%
11 - 15 1 1.7%
More than 15 1 1.7%
No response 31 53.4%
Total 58 100.0%
How much of this population is
employed in a job relevant to their
academic major or primary training?
Number %
None 8 13.8%
Some
8
13 8%
Some 8 13.8%
Most 11 19.0%
All 8 13.8%
No response 23 39.7%
Total 58 100.0%
Number %
Yes 11 19.0%
Yes, but only if it is specifically job related 17 29.3%
No 21 36.2%
No response 9 15.5%
Total 58 100.0%
Does your business offer funding or other
incentives to employees to continue their formal
education or training?
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Employer Survey 2008
Number %
Extremely Impressed 5 8.6%
Impressed 21 36.2%
Neutral 18 31.0%
Not Impressed 2 3.4%
Very Unimpressed 1 1.7%
No response 11 19.0%
Total 58 100.0%
To what extent are you, as an
employer, satisfied with your
employees hired from Delgado?
*Positive
Responder
No.
%
What is your overall impression of Delgado
Community College's ability to educate and/or train
prospective workers?
Overall academic preparation and/or training as it relates to current job
20 66.7%
18 60.0%
16 53.3%
15 50.0%
Job performance and professionalism 17 56.7%
*Those who responded Very Satisfied or Satisfied.
Specialized training as it relates to current job responsibilities
p
p g j
responsibilities
Academic preparation relative to general and personal relationship skills
Academic preparation as it relates to specific technical job skills or tasks
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Employer Survey 2008
Employees affiliated with Delgado Community College
Position: Beginning
Potential
Benefits
Salary:
Salary:
Provided:
Account clerk 13.00 hr 17.50 hr Yes
Assistant 30,000 yr 40,000 Yes
Asst Project Manager 32,500 yr 50,000 + yr Yes
Automotive Technician 25.00 hr Yes
Caregiver 8-9.00 hr 8-9.00 hr No
Cook 10.00 hr 15.00 hr Yes
Cook I 10.00 hr Yes
Cook II 11.00 hr Yes
Cook III 12.50 hr Yes
Embalmer 12.00 hr 20.00 hr Yes
Embalmer Assistant 11.00 hr 20.00 hr Yes
Employment Specialist 9.00 hr 14.00 hr Yes
Front Desk 9.00 hr Yes
Front Desk 9.00 hr 12.00 hr No
Guest Service Agent
Yes
HVAC entry level 10.-12.00 hr 25 - 35.00 hr Yes
LOF Technician
10 00 hr
15 00 hr
Yes
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LOF Technician
10.00 hr
15.00 hr
Yes
Massage Therapist 15.00 hr commission 3,300 yr Yes
Massage Therapist 15.00 hr commission 35.00 hr Yes
Office Manager 55,000 + yr Yes
Receptionist 12.50 hr 14.00 hr Yes
Receptionist 9.00 hr Yes
Receptionist 4,100 yr Yes
Recruitment coordinator 12.00 hr 12.00 hr No
RN 23.25 hr 34.88 hr Yes
Service Technician 14.00 hr 25.00 hr Yes
Service Technician 10.00 hr 16.00 hr Yes
Staff Nurse 23.25 hr
3-5% tag Yes
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Employer Survey 2008
What recommendations would you make relative to the education and training by Delgado
Community College for your work force?
Increase soft skills training such as office etiquette.
Massage therapist need a wide range of experiences and hands on classroom time. I believe that the
minimal 500 hours of training is not enough to fully prepare new graduates for the challenge of this
profession.
Customer service is very important in our retail store. Friendly faces and personable environment is
great for business!
Get the work out, specific to the business or industry of what your graduates have to offer. Contact
prospective employers prior to graduation to let them know you have employment candidates who are
ready to work in the employers' specific businesses or industries.
Interest and aptitude assessment. Prior to enrollment - if not already scheduled.
Students don't have the best interpersonal skills. They have the technical skills to embalm and do the
embalming side of the funeral business but most of the students don't have good skills at relating to
others and working towards a team environment
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others and working towards a team environment.
Better communication skills - oral and written.
More student/teacher hands-on preparation. Less computer training. More on-the-job training in the
field before graduation. More customer relations skills training. Have trade shop grade performance
before graduation.
The need for a variety of health care workers for an aging population. in home care and institutional
care is growing - and rapidly. Also, people available for hospice! Increase emphasis on the
"psychology of care-giving". I do have other ideas that may already be in the curriculum - but, maybe
not! Thanks again for what you are doing. Need more men in health care.
More information on hiring graduates.
Increase hours of training; increase actual hands-on time to adequately prepare students for rigors of
employment in the Spa/massage industry.
Start training students for "skilled trades". i.e. Plumbing!
Keep up the Great Work! ASSET instructors are worth their weight in GOLD! YAATC instructors are
Great!
The students are prepared for bedside nursing but many lack professional communication skills
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What recommendations would you make relative to the education and training by Delgado
Community College for your work force?
1. English & Grammar skills, writing and speaking.
2. Basic Math skills must be MASTERED.
3. Personality & public speaking skills necessary.
4. Moral standards & integrity is a must.
5. Self motivation skills are an asset
Note: As an educational facility instruction is necessary beyond class work- you must train for real time
job skills.
We are in the home healthcare field. We do not require CNA certifications but I see a lot of nursing
school applicants who do not make it in. I believe that if DCC offered some CNA classes, if it would be
very beneficial to those applicants who want a career in health care but can't make it into Charity
School of Nursing. They will be better qualified and feel more confident as job seekers in this industry.
Students require more hands on skill training. They are very eager to learn after graduation but I feel
would benefit them more if exposed prior to graduation.
Improve basic computer software skills: Excel, Word, Acrobat
I have tried reaching someone in Food & Beverage many times; no response. My co-workers need
l
i id i l i H h h i h
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employees in video, simulcasting. He has the same issue; cannot reach anyone.
Basic math and English skills. Writing skills. "Speech" Skills !!!
Better office career services
Please put students in real life situations. Internship is the best way to experience all jobs.
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