1. Distributed Electronically Via College's Intranet and E-Mail System

Policy No.
AA-1210.1F
 
 
  
POLICY & PROCEDURES MEMORANDUM
 
 
 
TITLE:
INSTITUTIONAL
EFFECTIVENESS AND
RESEARCH FOR
PLANNING AND
ASSESSMENT
 
 
  
EFFECTIVE DATE:
December 16, 2009
 
    
CANCELLATION:
 
AA-1210.1E (7/6/04)
 
 
OFFICE:
 
Academic Affairs (AA)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
 
  
  
    
 
 
POLICY STATEMENT
 
 
It is the policy of Delgado Community College to develop and maintain an institutional
effectiveness and research process that is evidence-based and includes representatives of the college
community in setting priorities, guiding decision-making, and allocating resources to ensure that the
College is meeting the needs of all of its stakeholders.
 
 
PROCEDURES & SPECIFIC INFORMATION
 
 
1.
Purpose
 
 
To maintain a college-wide, coordinated research, planning and assessment process
that ensures a culture of decision making based on data and assessment activities associated
with the strategic plan, vision, core values, mission, and goals of the college-wide
community.
 
The continuous assessment of the quality of instructional and service programs at
Delgado Community College is a necessary component of institutional effectiveness.
The process of assessment is for the sole purpose of continuous quality improvement.
  
 
 
2.
Scope and Applicability
 
 
This policy and procedures memorandum applies to all units of the College.

AA-1210.1F December 16, 2009
 
 
 
2
 
3.
Responsibilities
 
 
Under the authority of the Board of Supervisors for the Louisiana Community and
Technical College System (LCTCS) and with the leadership of the Chancellor, the College
Council, and the Coordinating Council on Institutional Effectiveness, the faculty,
administration, and staff will develop and carry out the systematic review of all planning and
assessment activities of the College.
 
In support of LCTCS policy, assessments
should include but shall not be limited to
 
the assessment of student learning based on the following:
 
- the level of preparedness of first-time entering freshmen;
 
- academic preparedness of continuing students through
competency testing;
 
- graduating student academic performance;
 
- retention/persistence studies;
 
- program review;
 
- the attainment of professional accrediting/credentialing standards as
required by industry;
 
- student passage rates of certification and licensure examinations in
their respective fields of study;
 
- the ease of program articulation and transferability to other
institutions;
 
- educational support through administrative and student services
activities; and
 
- various satisfaction measures related to students, employees, etc.
 
 
4.
 
Institutional Effectiveness Process
 
 
  
The Institutional Effectiveness for Planning and Assessment Process Flow Chart
(Attachment A) demonstrates the institutional effectiveness process involved in planning and
assessment.
 
 

December 16, 2009 AA-1210.1F
  
  
 
 
3
 
5.
Planning and Assessment Procedures
 
 
The procedures for the planning and assessment activities associated with the
strategic plan will be monitored through the Coordinating Council on Institutional
Effectiveness.
 
 
6.
Institutional Research Procedures
 
A.
Requirements for Student-Related Research and Data Collection
 
 
To ensure consistent, reliable data and to reduce duplication of effort, the Office of
Institutional Research (OIR) will be responsible for managing data from and about
the student population. Therefore, any program or department that collects or
distributes student data, with the exception of data on student learning outcomes for
individual programs or disciplines, must comply with college-wide data formats and
forward data to OIR.
 
Any data collection that meets the following criteria must be approved by OIR, and
the results must be submitted to OIR.
 
 
- Surveys and assessment measures addressed to graduates, former students, or
employers of current or former Delgado students.
 
- Surveys and assessment measures addressed to populations such as all
students, first-time students, developmental education students, students on a
particular campus, etc.
 
B.
Other Research and Data Collection
 
The Office of Institutional Research serves as a clearinghouse for institutional and
educational research conducted by personnel of the College. This function enables
the Office of Institutional Research to encourage and facilitate the research efforts of
College personnel by providing assistance in planning and executing such efforts and
enables OIR to house a research library containing the results of such efforts.
Further, the clearinghouse function enables the College to avoid duplication of efforts
in the design or conduct of research studies and provides an inventory of studies
underway and completed.
 
 

 
AA-1210.1F December 16, 2009
 
 
 
4
 
7
.
Cancellation
 
 
This policy and procedures memorandum cancels AA-1210.1E,
Institutional
Effectiveness for Planning and Assessment,
dated July 6, 2004.
 
 
 
  
  
  
  
  
  
  
  
  
Policy Reference:
Policy and Procedures Memorandum, Charter: Coordinating Council on Institutional
Effectiveness
 
Louisiana Community and Technical College System Policy #I.1.014,
Assessment
 
 
Review Process:
 
Ad Hoc Committee on Organizational Effectiveness and Innovation 11/19/09
College Council 12/16/09
 
Distribution:
Distributed Electronically Via College's Intranet and E-Mail System
 
Attachment:
Attachment A - Institutional Effectiveness for Planning and Assessment Process
 
  
  
  
Flow Chart

December 16, 2009 AA-1210.1F
 
  
 
 
5
Attachment A
 
Institutional Effectiveness for Planning and Assessment
Process Flow Chart
  
 
 
 
Results
Identified and
Modifications to Unit
Goals and Outcomes
That Lead to
Continuous Quality
Improvement in
Programs and Services
 
 
Implement
Action
Plan
 
Develop
Action Plan to
Strengthen
Programs and
Services
 
 
Analysis of
Assessment
Data
 
Gather Assessment
Data on
Identified Performance
Indicators
 
Unit Mission, Goals,
Objectives and
Performance
Indicators
Identified
 
 
College
Strategic
Plan
 

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