Employer Survey - Program Specific
Fall 2008
Prepared by the Office of Institutional Research
Published April 6, 2009
Table of Contents
page no.
Employer Survey Results by Program:
Funeral Services 3
Opthlamic Medical Assistant 5
Physical Therapy Assisting 7
Practical Nursing 9
Nursing 12
Radiologic Technology 14
Visual Communications 16
Position Information 19
Employer Recommendations 21
Methodology
Employers were surveyed by mail during the Fall 2008 semester.
Summary of Graduate Satisfaction Results
41 employers responded to this survey.
Employer Survey 2008
Funeral Services Education
In the past two years have you hired
anyone who attended or graduated
from Delgado?
Yes 3 50.0%
No 3 50.0%
Total 6 100.0%
Based on your current experience,
would you continue to employ
applicants affiliated with Delgado
Community College?
Number %
Yes 3 50.0%
No 0 0.0%
No response 3 50.0%
Total 6 100.0%
*Table contains only responses from those who have hired Delgado students
in the past two years.
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Do you require your employees to
have:
Yes % No %
No
Response
%
One Year Certificate 1 16.7% 5 83.3% 0 0.0%
Associates Degree 5 83.3% 1 16.7% 0 0.0%
Specific Courses 2 33.3% 4 66.7% 0 0.0%
No Requirements 0 0.0% 0 0.0% 6 100.0%
In the past two years how many
employees have you hired that
attended or graduated from Delgado?
Number %
1 - 5 2 33.3%
6 - 10 1 16.7%
11 - 15 0 0.0%
More than 15 0 0.0%
No response 3 50.0%
Total 6 100.0%
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Employer Survey 2008
Funeral Services Education
How much of this population is
employed in a job relevant to their
academic major or primary training?
Number %
None 0 0.0%
Some 2 33.3%
Most 2 33.3%
All 2 33.3%
No response 0 0.0%
Total 6 100.0%
Number %
None 0 0.0%
Some 1 16.7%
Most 4 66.7%
All 1 16.7%
How much of this population is currently enrolled
in continuing educational or training programs?
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No response 0 0.0%
Total 6 100.0%
Number %
Yes 2 33.3%
Yes, but only if it is specifically job related 3 50.0%
No 1 16.7%
No response 0 0.0%
Total 6 100.0%
Number %
Impressed 5 83.3%
Neutral 0 0.0%
Not Impressed 1 16.7%
No response 0 0.0%
Total 6 100.0%
Does your business offer funding or other
incentives to employees to continue their formal
education or training?
What is your overall impression of Delgado
Community College's ability to educate and/or train
prospective workers?
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Office of Institutional Research
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Employer Survey 2008
Funeral Services Education
As an employer, to what extent are
satisfied with all your employees?
*Positive
Responder
No.
%
5 83.3%
5 83.3%
5 83.3%
5 83.3%
Job performance and professionalism 5 83.3%
*Those who responded Very Satisfied or Satisfied.
Opthlamic Medical Technology
In the past two years have you hired
anyone who attended or graduated
from Delgado?
Yes 4 80.0%
No 1 20.0%
T
t
l
5
100 0%
Academic preparation as it relates to specific technical job skills or tasks
Specialized training as it relates to current job responsibilities
Overall academic preparation and/or training as it relates to current job
Academic preparation relative to general and personal relationship skills
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Total 5 100.0%
Based on your current experience,
would you continue to employ
applicants affiliated with Delgado
Community College?
Number %
Yes 4 80.0%
No 0 0.0%
No response 1 20.0%
Total 5 100.0%
*Table contains only responses from those who have hired Delgado students
in the past two years.
Do you require your employees to
have:
Yes % No %
No
Response
%
One Year Certificate 3 60.0% 0 0.0% 2 40.0%
Associates Degree 0 0.0% 2 40.0% 3 60.0%
Specific Courses 1 20.0% 2 40.0% 2 40.0%
No Requirements 0 0.0% 4 80.0% 1 20.0%
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Employer Survey 2008
Opthlamic Medical Technology
How much of this population is
employed in a job relevant to their
academic major or primary training?
Number %
None 0 0.0%
Some 0 0.0%
Most 1 20.0%
All 3 60.0%
No response 1 20.0%
Total 5 1000.0%
Number %
None 2 40.0%
Some 1 20.0%
Most 0 0.0%
All 1 20.0%
How much of this population is currently enrolled
in continuing educational or training programs?
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No response 1 20.0%
Total 5 100.0%
Number %
Yes 1 20.0%
Yes, but only if it is specifically job related 3 60.0%
No 1 20.0%
No response 0 0.0%
Total 5 100.0%
Number %
Impressed 4 80.0%
Neutral 1 20.0%
Not Impressed 0 0.0%
No response 0 0.0%
Total 5 100.0%
Does your business offer funding or other
incentives to employees to continue their formal
education or training?
What is your overall impression of Delgado
Community College's ability to educate and/or train
prospective workers?
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Office of Institutional Research
6
Employer Survey 2008
Opthlamic Medical Technology
As an employer, to what extent are
satisfied with all your employees?
*Positive
Responder
No.
%
4 80.0%
2 40.0%
4 80.0%
4 80.0%
Job performance and professionalism 4 80.0%
*Those who responded Very Satisfied or Satisfied.
Physical Therapy Assistant
In the past two years have you hired
anyone who attended or graduated
from Delgado?
Yes 5 71.4%
No 2 28.6%
Total 7 100.0%
Overall academic preparation and/or training as it relates to current job
Academic preparation relative to general and personal relationship skills
Academic preparation as it relates to specific technical job skills or tasks
Specialized training as it relates to current job responsibilities
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Based on your current experience,
would you continue to employ
applicants affiliated with Delgado
Community College?
Number %
Yes 5 71.4%
No 0 0.0%
No response 2 28.6%
Total 7 100.0%
*Table contains only responses from those who have hired Delgado students
in the past two years.
Do you require your employees to
have:
Yes % No %
No
Response
%
One Year Certificate 0 0.0% 2 28.6% 5 71.4%
Associates Degree 5 71.4% 1 14.3% 1 14.3%
Specific Courses 1 14.3% 1 14.3% 5 71.4%
No Requirements 0 0.0% 2 28.6% 5 71.4%
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Employer Survey 2008
Physical Therapy Assistant
In the past two years how many
employees have you hired that
attended or graduated from Delgado?
Number %
1 - 5 3 42.9%
6 - 10 0 0.0%
11 - 15 2 28.6%
More than 15 0 0.0%
No response 2 28.6%
Total 7 100.0%
How much of this population is
employed in a job relevant to their
academic major or primary training?
Number %
None 0 0.0%
Some 0 0.0%
Most 2 28.6%
All 4 57.1%
N
1
14 3%
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No response 1 14.3%
Total 7 100.0%
Number %
None 0 0.0%
Some 0 0.0%
Most 2 28.6%
All 4 57.1%
No response 1 14.3%
Total 7 100.0%
Number %
Yes 4 57.1%
Yes, but only if it is specifically job related 2 28.6%
No 1 14.3%
No response 0 0.0%
Total 7 100.0%
How much of this population is currently enrolled
in continuing educational or training programs?
Does your business offer funding or other
incentives to employees to continue their formal
education or training?
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Employer Survey 2008
Physical Therapy Assistant
Number %
Impressed 4 57.1%
Neutral 2 28.6%
Not Impressed 0 0.0%
No response 1 14.3%
Total 7 100.0%
As an employer, to what extent are
satisfied with all your employees?
*Positive
Responder
No.
%
7 100.0%
6 85.7%
5 71.4%
4 57.1%
Job performance and professionalism 6 85.7%
*Those who responded Very Satisfied or Satisfied
What is your overall impression of Delgado
Community College's ability to educate and/or train
prospective workers?
Overall academic preparation and/or training as it relates to current job
Academic preparation relative to general and personal relationship skills
Academic preparation as it relates to specific technical job skills or tasks
Specialized training as it relates to current job responsibilities
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*Those who responded Very Satisfied or Satisfied.
Practical Nursing
In the past two years have you hired
anyone who attended or graduated
from Delgado?
Yes 0 0.0%
No 1 100.0%
Total 1 100.0%
Based on your current experience,
would you continue to employ
applicants affiliated with Delgado
Community College?
Number %
Yes 0 0.0%
No 0 0.0%
No response 1 100.0%
Total 1 100.0%
*Table contains only responses from those who have hired Delgado students
in the past two years.
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Employer Survey 2008
Practical Nursing
Do you require your employees to
have:
Yes % No %
No
Response
%
One Year Certificate 0 0.0% 0 0.0% 1 100.0%
Associates Degree 0 0.0% 0 0.0% 1 100.0%
Specific Courses 1 100.0% 0 0.0% 0 0.0%
No Requirements 0 0.0% 0 0.0% 1 100.0%
In the past two years how many
employees have you hired that
attended or graduated from Delgado?
Number %
1 - 5 0 0.0%
6 - 10 0 0.0%
11 - 15 0 0.0%
More than 15 0 0.0%
No response 1 100.0%
Total 1 100.0%
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How much of this population is
employed in a job relevant to their
academic major or primary training?
Number %
None 0 0.0%
Some 0 0.0%
Most 0 0.0%
All 0 0.0%
No response 1 100.0%
Total 1 100.0%
Number %
None 0 0.0%
Some 0 0.0%
Most 1 100.0%
All 0 0.0%
No response 0 0.0%
Total 1 100.0%
How much of this population is currently enrolled
in continuing educational or training programs?
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Employer Survey 2008
Practical Nursing
Number %
Yes 1 100.0%
Yes, but only if it is specifically job related 0 0.0%
No 0 0.0%
No response 0 0.0%
Total 1 100.0%
Number %
Impressed 1 100.0%
Neutral 0 0.0%
Not Impressed 0 0.0%
No response 0 0.0%
Total 1 100.0%
Does your business offer funding or other
incentives to employees to continue their formal
education or training?
What is your overall impression of Delgado
Community College's ability to educate and/or train
prospective workers?
5/1/2009
Office of Institutional Research
11
As an employer, to what extent are
satisfied with all your employees?
*Positive
Responder
No.
%
0 0.0%
0 0.0%
0 0.0%
0 0.0%
Job performance and professionalism 0 0.0%
*Those who responded Very Satisfied or Satisfied.
Overall academic preparation and/or training as it relates to current job
Academic preparation relative to general and personal relationship skills
Academic preparation as it relates to specific technical job skills or tasks
Specialized training as it relates to current job responsibilities
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Employer Survey 2008
Nursing
In the past two years have you hired
anyone who attended or graduated
from Delgado?
Yes 7 87.5%
No 1 12.5%
Total 8 100.0%
Based on your current experience,
would you continue to employ
applicants affiliated with Delgado
Community College?
Number %
Yes 7 87.5%
No 0 0.0%
No response 1 12.5%
Total 8 100.0%
*Table contains only responses from those who have hired Delgado students
in the past two years.
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Do you require your employees to
have:
Yes % No %
No
Response
%
One Year Certificate 0 0.0% 0 0.0% 8 100.0%
Associates Degree 6 75.0% 0 0.0% 2 25.0%
Specific Courses 0 0.0% 1 12.5% 7 87.5%
No Requirements 0 0.0% 0 0.0% 8 100.0%
In the past two years how many
employees have you hired that
attended or graduated from Delgado?
Number %
1 - 5 4 50.0%
6 - 10 1 12.5%
11 - 15 3 37.5%
More than 15 0 0.0%
No response 0 0.0%
Total 8 100.0%
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Employer Survey 2008
Nursing
How much of this population is
employed in a job relevant to their
academic major or primary training?
Number %
None 0 0.0%
Some 0 0.0%
Most 0 0.0%
All 8 100.0%
No response 0 0.0%
Total 8 100.0%
Number %
None 1 12.5%
Some 4 50.0%
Most 1 12.5%
All 2 25.0%
No response 0 0.0%
T
t
l
8
100 0%
How much of this population is currently enrolled
in continuing educational or training programs?
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Total 8 100.0%
Number %
Yes 4 50.0%
Yes, but only if it is specifically job related 4 50.0%
No 0 0.0%
No response 0 0.0%
Total 8 100.0%
Number %
Impressed 8 100.0%
Neutral 0 0.0%
Not Impressed 0 0.0%
No response 0 0.0%
Total 8 100.0%
What is your overall impression of Delgado
Community College's ability to educate and/or train
prospective workers?
Does your business offer funding or other
incentives to employees to continue their formal
education or training?
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Employer Survey 2008
Nursing
As an employer, to what extent are
satisfied with all your employees?
*Positive
Responder
No.
%
7 87.5%
7 87.5%
6 75.0%
6 75.0%
Job performance and professionalism 6 75.0%
*Those who responded Very Satisfied or Satisfied.
Radiologic Technology
In the past two years have you hired
anyone who attended or graduated
from Delgado?
Yes 12 92.3%
No
1
7 7%
Academic preparation relative to general and personal relationship skills
Academic preparation as it relates to specific technical job skills or tasks
Specialized training as it relates to current job responsibilities
Overall academic preparation and/or training as it relates to current job
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No
1
7.7%
Total 13 100.0%
Based on your current experience,
would you continue to employ
applicants affiliated with Delgado
Community College?
Number %
Yes 12 92.3%
No 0 0.0%
No response 1 7.7%
Total 13 100.0%
*Table contains only responses from those who have hired Delgado students
in the past two years.
Do you require your employees to
have:
Yes % No %
No
Response
%
One Year Certificate 2 15.4% 0 0.0% 11 84.6%
Associates Degree 8 61.5% 0 0.0% 5 38.5%
Specific Courses 0 0.0% 0 0.0% 13 100.0%
No Requirements 2 15.4% 2 15.4% 9 69.2%
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Employer Survey 2008
Radiologic Tehnology
In the past two years how many
employees have you hired that
attended or graduated from Delgado?
Number %
1 - 5 7 53.8%
6 - 10 2 15.4%
11 - 15 1 7.7%
More than 15 1 7.7%
No response 2 15.4%
Total 13 100.0%
How much of this population is
employed in a job relevant to their
academic major or primary training?
Number %
None 0 0.0%
Some 1 7.7%
Most 2 15.4%
All 10 76.9%
N
0
0 0%
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No response 0 0.0%
Total 13 100.0%
Number %
None 1 7.7%
Some 8 61.5%
Most 2 15.4%
All 2 15.4%
No response 0 0.0%
Total 13 100.0%
Number %
Yes 5 38.5%
Yes, but only if it is specifically job related 6 46.2%
No 2 15.4%
No response 0 0.0%
Total 13 100.0%
Does your business offer funding or other
incentives to employees to continue their formal
education or training?
How much of this population is currently enrolled
in continuing educational or training programs?
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Employer Survey 2008
Radiologic Tehnology
Number %
Impressed 10 76.9%
Neutral 3 23.1%
Not Impressed 0 0.0%
No response 0 0.0%
Total 13 100.0%
As an employer, to what extent are
satisfied with all your employees?
*Positive
Responder
No.
%
12 92.3%
11 84.6%
11 84.6%
10
76 9%
What is your overall impression of Delgado
Community College's ability to educate and/or train
prospective workers?
Overall academic preparation and/or training as it relates to current job
Academic preparation relative to general and personal relationship skills
Academic preparation as it relates to specific technical job skills or tasks
Specialized training as it relates to current job responsibilities
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10
76.9%
Job performance and professionalism 12 92.3%
*Those who responded Very Satisfied or Satisfied.
V
isual Communications
In the past two years have you hired
anyone who attended or graduated
from Delgado?
Yes 0 0.0%
No 1 100.0%
Total 1 100.0%
Based on your current experience,
would you continue to employ
applicants affiliated with Delgado
Community College?
Number %
Yes 0 0.0%
No 0 0.0%
No response 1 100.0%
Total 1 100.0%
*Table contains only responses from those who have hired Delgado students
in the past two years.
Specialized training as it relates to current job responsibilities
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Employer Survey 2008
Visual Communications
Do you require your employees to
have:
Yes % No %
No
Response
%
One Year Certificate 0 0.0% 0 0.0% 1 100.0%
Associates Degree 0 0.0% 0 0.0% 1 100.0%
Specific Courses 0 0.0% 0 0.0% 1 100.0%
No Requirements 1 100.0% 0 0.0% 0 0.0%
In the past two years how many
employees have you hired that
attended or graduated from Delgado?
Number %
1 - 5 0 0.0%
6 - 10 0 0.0%
11 - 15 0 0.0%
More than 15 0 0.0%
No response 1 100.0%
Total 1 100.0%
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How much of this population is
employed in a job relevant to their
academic major or primary training?
Number %
None 0 0.0%
Some 0 0.0%
Most 1 100.0%
All 0 0.0%
No response 0 0.0%
Total 1 100.0%
Number %
None 0 0.0%
Some 1 100.0%
Most 0 0.0%
All 0 0.0%
No response 0 0.0%
Total 1 100.0%
How much of this population is currently enrolled
in continuing educational or training programs?
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Employer Survey 2008
Visual Communications
Number %
Yes 0 0.0%
Yes, but only if it is specifically job related 0 0.0%
No 1 100.0%
No response 0 0.0%
Total 1 100.0%
Number %
Impressed 0 0.0%
Neutral 1 100.0%
Not Impressed 0 0.0%
No response 0 0.0%
Total 1 100.0%
What is your overall impression of Delgado
Community College's ability to educate and/or train
prospective workers?
Does your business offer funding or other
incentives to employees to continue their formal
education or training?
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As an employer, to what extent are
satisfied with all your employees?
*Positive
Responder
No.
%
0 0.0%
0 0.0%
0 0.0%
0 0.0%
Job performance and professionalism 0 0.0%
*Those who responded Very Satisfied or Satisfied.
Overall academic preparation and/or training as it relates to current job
Academic preparation relative to general and personal relationship skills
Academic preparation as it relates to specific technical job skills or tasks
Specialized training as it relates to current job responsibilities
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Employer Survey 2008
Employees affiliated with Delgado Community College
Position: Beginning
Potential
Benefits
Salary:
Salary:
Provided:
Funeral Services
Funeral Director/Embalmer $32,000 75,000+ Yes
Assistant Manager $32,000 75000 Yes
Embalmer $30,000 75,000 Yes
Funeral Director/Embalmer $30,000 Yes
Funeral Director/Embalmer $30,000 Yes
Funeral Director/Embalmer $25,000 40,000 No
Intern $8.50 per hour 10.00 per hr Yes
Intern $10.00 per hour 12.00 per hr Yes
Intern $10.00 per hour 12.00 per hr Yes
Funeral Director/Embalmer $10.00 per hour Yes
Intern $13.50 per hour 17.00 + per hr Yes
Opathalmic Technology
Opathalmic Technology $12.00 per hour 18.00 per hr Yes
Opathalmic Technology $12.00 per hour 18.00 per hr Yes
Opathalmic Assistant
$23 000
Yes
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Opathalmic Assistant
$23,000
Yes
Opathalmic Assistant $23,000 Yes
Opathalmic Assistant $12.50 per hour Yes
Opathalmic Assistant $12.50 per hour Yes
Physical Therapy Assisting
Physical Therapy Assistant $25,000 Yes
Physical Therapy Assistant $16.44 hr $27.67 hr Yes
Physical Therapy Assistant $41,600 $58,000 Yes
Physical Therapy Assistant $42,000 $45,700 No
Physical Therapy Assistant $38,000 $42,000.00 Yes
Physical Therapy Assistant
No
Physical Therapy Assistant $15.00 hr $23.00 hr No
Registered Nursing
RN $22.50 hr $36.00 hr Yes
RN
Yes
Unit Manager $74,000 Yes
ICU Nurse $65,000 Yes
RN Staff $56,000 Yes
RN $19.66 hr $34.32 hr Yes
Medical Laboratory Tech $15.27 hr $22.42 hr Yes
LPN $14.75 hr Yes
Phlebotomist $9.54 hr $16.24 hr Yes
RN $22.74 hr Yes
RN Tech
Yes
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Employer Survey 2008
Employees affiliated with Delgado Community College
Radiologic Technology
X-Ray $23.00 hr No
Rad. Tech $18.13 hr $27.16 hr Yes
Ultrasound Tech. $19.90 hr $29.90 hr Yes
CT Tech $19.90 hr $29.90 hr Yes
X-Ray Tech $18.62 hr $27.93 hr Yes
PRN X-Ray Tech $27.00 hr $27.00 hr No
Rad. Tech $18.50 hr $27.54 hr Yes
Rad. Tech $18.00 hr $26.80 hr Yes
MRI Tech $18.00 hr $28.00 hr Yes
CT Tech $18.00 hr $24.00 hr Yes
CT Tech $14.08 hr $25.98 Yes
X-Ray Tech $19.97 hr $30.68 hr Yes
Radiological Technologist $18.62 hr $23.27 hr Yes
CT Tech $18.60 hr $27.50 hr Yes
Rad. Tech $18.00 hr $26.80 hr Yes
PRN X-Ray Tech $19.50 hr $26.80 hr No
Rad. Tech $18.25 hr Yes
Rad. Tech $24.00 hr Yes
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Employer Survey 2008
What recommendations would you make relative to the education and training by Delgado
Community College for your work force?
Funeral Service Education
Get better instructors. Get better instructors that challenge the students. Set higher standards. Your
graduates do not look and act like funeral directors and lack commitment. Your students can learn
more at our funeral home in 3 weeks than you teach them in a 2-year program. You are the only game
in town!
Make sure they know their personal appearance and dress code is professional. Funerals are not
casual affairs and many times people are judged on their first appearance.
Delgado, highly recommended
More computer skills. Spanish as a second language. Global business studies.
I would recommend some type of introduction to owning your own business - seminars in start-up,
financing, pooling of their knowledge and resources to open there own funeral home. The business
cycles (dying, retiring, changing careers) is occurring. Students must have the incentive to pursue the
future in the death industry. Teach them to work for themselves.
Ophthalmic Medical Assistant
Ophthalmic
Medical Assistant
Besides technical skills effort should be made on training of social skills in dealing with patients.
Bedside manner needs to be emphasized.
Physical Therapy Assisting
For In-patient rehab affiliation, PTA students should familiarize themselves with FIM training in
preparation for working on a Rehab Unit.
Good
Keep standards high and screen applicants to maintain a high standard.
The PTA program should be longer to prepare for professional development.
Well satisfied with employees
Registered Nursing
Students seem to become enculturated easily. Having students in our facility for clinical not only helps
tremendously with time management reality check etc.
Communication skills: giving report, information reading at hand; anticipating needs. Team work
outside of department: how departments class lines & depend or one another.
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Employer Survey 2008
What recommendations would you make relative to the education and training by Delgado
Community College for your work force?
Utilize critical thinking skills, care planning, priority care HUGE!
Registered Nursing
Training regarding regulatory requirements like JCNO or CMS.
More emphasis on professionalism and JAHO/OHH rules and regulations.
Radiologic Technology
Decrease class size, job market is saturated.
More instructor time at the hospitals. Business classes regarding the imaging profession. Customer
service instruction class.
The students seam to have a general understanding of what is expected as a student. The difference
noted between current students and students from approximately 8 years and prior students seem to
have had more responsibilities that prepared them for the work force; such as, working evenings and
weekends. I believe the decision to discontinue these types of educational experiences hinders the
students over all confidence level. Despite this opinion, our hospital assures that students have
general knowledge of various abilities, as well as, the experience necessary to excel in the work force.
Students need better relationship skills as well as a better picture of the business aspect of their
chosen profession.
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