Former Student Follow up
    Students Enrolled
    Prepared by the Office of Institutional Research
    Who did not Return
    Fall 2003
    Spring 2003
    Former Student Intent 1
    Future Educational Plans 2
    Employment Status 4
    Level of Satisfaction with College Services 5
    Level of Satisfaction by Highest Rated 6
    61.6% Intended to complete an Associate degree or Certificate.
    15.8% Intended to obtain transfer credit.
    31.6% Completed their needed course work.
    18.1% Transfered to another institution.
    35.7% Sited financial or family reasons for not returning.
    36.8% Planned to return to Delgado.
    38.6% Planned to tranfer to another institution.
    62.6% Are currently employed.
    Methodology
    There were 5,312 students enrolled in Spring 2003 that did not return on Fall
    2003. Of those, 2,262 ( 42.6%) were surveyed. We received 171 responses. It
    was intended that 2 mail outs would be done to increase the response rate;
    however, time and other projects did not allow us the do the second mail out.
    Our response rate was 7.6% which is low. While it is possible to raise this
    response rate somewhat, the response rates for this type of survey tends to be
    low.
    Summary
    Table of Contents
    Number Percent
    Total Respondents
    171 7.6%
    Total Former Students Surveyed
    2,262 42.6%
    Total Former Students
    5,312
    City Park 122 71.3%
    West Bank 29 17.0%
    Charity 3 1.8%
    Northshore 13 7.6%
    Other 4 2.3%
    Total 171 100.0%
    What was your primary reason for attending Delgado?* Number Percent
    Obtain an Associate Degree 92 53.8%
    Obtain a Certificate
    15 8.8%
    Receive a TCA document 2 1.2%
    Obtain University transfer credit 27 15.8%
    Take a few classes to obtain skills to get a new job or promotion 8 4.7%
    Take one or more classes to upgrade skills for current job 8 4.7%
    Improve basic skills
    10 5.8%
    Take one or more classes for personal enrichment. 14 8.2%
    Other
    16 9.4%
    Total Respondents
    171
    *Table contains multiple responses.
    What was your primary reason for not returning to Delgado?* Number Percent
    Completed needed courses 54 31.6%
    Needed courses not offered at a convenient 12 7.0%
    Found a job
    7 4.1%
    Transferred to another institution 67 39.2%
    Dissatisfied with Student Services 9 5.3%
    Financial reasons
    33 19.3%
    Dissatisfied with instructor 13 7.6%
    Dissatisfied with course content 10 5.8%
    Transportation problems
    4 2.3%
    Conflicting job hours
    15 8.8%
    Personal/family reason
    28 16.4%
    Other
    33 19.3%
    Total Respondents
    171
    *Table contains multiple responses.
    7/26/2004 1
    Former Student Intent
    Which campus did you attend most of
    your classes?
    Office of Institutional Research
    Are you currently attending school?
    Yes % No %
    No
    Response
    %
    59 34.5% 107 62.6% 5 2.9%
    Number Percent
    at Delgado 63 36.8%
    at another 2 year college 6 3.5%
    at a 4 year institution 60 35.1%
    Other option 20 11.7%
    No Response 22 12.9%
    At what institution did you continue your education? Number Percent
    UNO 17 25.4%
    SUNO 4 6.0%
    LSU 2 3.0%
    Our Lady of Holy Cross College 2 3.0%
    Xavier 6 9.0%
    Tulane 2 3.0%
    Dillard University 1 1.5%
    Loyola University 1 1.5%
    Other Institutions 32 47.8%
    Total 67 100.0%
    Number Percent
    3 to 6 13 19.4%
    7 to 12 4 6.0%
    13 to 21 6 9.0%
    More than 21 9 13.4%
    All Transferred 27 40.3%
    Transfer rate unknown 8 11.9%
    Total 67 100.0%
    Number Percent
    Changed Major 9 13.4%
    No comparable course in their program 24 35.8%
    Grade in course 3 4.5%
    Other reasons sited 15 22.4%
    Reason Unknown 16 23.9%
    Total 67 100.0%
    7/26/2004 2
    Future Educational Plans
    Reason Non­Developmental Credit Hours were Unable to be
    Transferred
    Office of Institutional Research
    Do you plan to further your educational objective?
    Number of Delgado Non­Developmental Credit Hours Unable
    to be Transferred
    7/26/2004 3
    Reason Credit Hours were not Transferred
    Non­Transferable Credit Hours
    Office of Institutional Research
    0
    5
    10
    15
    20
    25
    30
    3 to 6 7 to 12 13 to 21 More than 21
    # of Students
    0
    5
    10
    15
    20
    25
    30
    Changed Major No comparable course in
    their program
    Grade in course Other reasons sited
    # of Students
    Yes % No %
    No
    Response
    %
    73 42.7% 56 32.7% 42 24.6%
    Number Percent
    Employed 107 62.6%
    Military 4 2.3%
    Self­employed 8 4.7%
    Unemployed, seeking work 20 11.7%
    Unemployed, not seeking work 26 15.2%
    No response 6 3.5%
    Total 171 100.0%
    7/26/2004 4
    Is your current career related to your field
    of study?
    Current employment status?
    Office of Institutional Research
    Employment Status
    Current Employment Status of Former Students
    0 10 203040 506070 8090 100 110 120
    Employed
    Military
    Self­employed
    Unemployed, seeking
    work
    Unemployed, not seeking
    work
    No response
    # of Students
    College Services
    # Responded
    Rating
    Preparation for continuing education 140 3.96 74.3%
    The training you received at Delgado 147 3.99 78.9%
    Training received in relation to your career 134 3.85 70.9%
    Overall satisfaction with your Delgado experience 162 4.02 78.4%
    Overall satisfaction with your coursework 160 3.97 73.7%
    Overall competency of your instructors 162 4.10 78.4%
    Overall quality of your instruction at Delgado 162 3.99 76.6%
    Availability of classes 159 3.74 68.6%
    Convenience of courses 161 3.88 71.5%
    Distance Education Offerings 49 3.39 40.8%
    The courses I needed were offered. 155 4.04 76.1%
    Student Services
    # Responded
    Rating
    Academic Advisement 138 3.53 55.8%
    Orientation Program 108 3.66 61.1%
    Financial Aid Office 119 3.34 52.1%
    Registration 160 3.64 62.5%
    Veterans Services 37 3.49 48.6%
    Delgado Web Site 135 3.96 72.6%
    Delgado Bookstore 146 3.71 65.8%
    Career and Counseling Center 83 3.40 48.2%
    Student Employment Services 51 3.14 33.3%
    Disability Services 34 3.47 47.1%
    Buildings and grounds maintenance 133 3.73 63.2%
    Student Health Services 53 3.68 56.6%
    Tutoring Services 73 3.93 72.6%
    Library 127 3.94 73.2%
    Student Open Computer Labs 118 4.07 80.5%
    Student Life Center 93 3.99 68.8%
    Food Services 86 3.67 61.6%
    Technology used in Classes 114 3.69 61.4%
    * Scale is 1 to 5, 5 = Very Satisfied
    ** Percentage of students who responded Satisfied or Very Satisfied
    7/26/2004 5 Office of Institutional Research
    Average
    Rating*
    College Wide Level of Satisfaction
    positively**
    Spring 2003
    % of students
    who responded
    Spring 2003
    Average % of students
    Rating* who responded
    positively**
    Spring 2003
    Spring 2003
    College Services
    # Responded
    Rating
    Overall competency of your instructors 162 4.10 78.4%
    The courses I needed were offered. 155 4.04 76.1%
    Overall satisfaction with your Delgado experience 162 4.02 78.4%
    The training you received at Delgado 147 3.99 78.9%
    Overall quality of your instruction at Delgado 162 3.99 76.6%
    Overall satisfaction with your coursework 160 3.97 73.7%
    Preparation for continuing education 140 3.96 74.3%
    Convenience of courses 161 3.88 71.5%
    Training received in relation to your career 134 3.85 70.9%
    Availability of classes 159 3.74 68.6%
    Distance Education Offerings 49 3.39 40.8%
    A
    verage
    Student Services
    # Responded
    Rating
    Student Open Computer Labs 118 4.07 80.5%
    Student Life Center 93 3.99 68.8%
    Delgado Web Site 135 3.96 72.6%
    Library 127 3.94 73.2%
    Tutoring Services 73 3.93 72.6%
    Buildings and grounds maintenance 133 3.73 63.2%
    Delgado Bookstore 146 3.71 65.8%
    Technology used in Classes 114 3.69 61.4%
    Student Health Services 53 3.68 56.6%
    Food Services 86 3.67 61.6%
    Orientation Program 108 3.66 61.1%
    Registration 160 3.64 62.5%
    Academic Advisement 138 3.53 55.8%
    Veterans Services 37 3.49 48.6%
    Disability Services 34 3.47 47.1%
    Career and Counseling Center 83 3.40 48.2%
    Financial Aid Office 119 3.34 52.1%
    Student Employment Services 51 3.14 33.3%
    * Scale is 1 to 5, 5 = Very Satisfied
    ** Percentage of students who responded Satisfied or Very Satisfied
    7/26/2004 6
    College Wide Level of Satisfaction by Highest Rated
    Rating* who responded
    Average % of students
    Rating*
    positively**
    Office of Institutional Research
    who responded
    positively**
    Spring 2003
    Spring 2003
    % of students
    Spring 2003
    Spring 2003
    * Average Rating Scale is 1 to 5, 5 = Very Satisfied
    * Average Rating Scale is 1 to 5, 5 = Very Satisfied
    7/26/2004 7 Office of Institutional Research
    College Wide Level of Satisfaction
    College Wide Student Services Level of Satisfaction
    3.96
    3.99
    3.85
    4.02
    3.97
    4.10
    3.99
    3.74
    3.88
    3.39
    4.04
    1.00 1.50 2.00 2.50 3.00 3.50 4.00 4.50 5.00
    Preparation for continuing education
    The training you received at Delgado
    Training received in relation to your career
    Overall satisfaction with your Delgado experience
    Overall satisfaction with your coursework
    Overall competency of your instructors
    Overall quality of your instruction at Delgado
    Availability of classes
    Convenience of courses
    Distance Education Offerings
    The courses I needed were offered.
    Average Rating
    3.53
    3.66
    3.34
    3.64
    3.49
    3.96
    3.71
    3.40
    3.14
    3.47
    3.73
    1.00 1.50 2.00 2.50 3.00 3.50 4.00 4.50 5.00
    Academic Advisement
    Orientation Program
    Financial Aid Office
    Registration
    Veterans Services
    Delgado Web Site
    Delgado Bookstore
    Career and Counseling Center
    Student Employment Services
    Disability Services
    Buildings and grounds maintenance
    Average Rating

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