DISTANCE EDUCATION SURVEY 2001
    SPRING 2001
    UNIVERSITY ASSESSMENT
    INFORMATION TECHNOLOGY

    Page 2
    Table of Contents
    EXECUTIVE SUMMARY
    Page
    INTRODUCTION AND SAMPLE ............................................
    3
    SAMPLE DEMOGRAPHICS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
    INTERRUPTIONS IN HIGHER EDUCATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
    FINANCIAL AID
    ........................................................
    5
    ADVISING
    ............................................................
    5
    COURSES AND FACULTY ................................................
    6
    GOALS AND PROGRESS ................................................
    7
    SUPPORT SERVICES
    ...................................................
    8
    Importance, Use and Opinion
    ........................................
    8
    GENERAL EDUCATION PREPARATION ....................................
    10
    IMPRESSIONS OF USU
    ................................................
    10
    AVAILABILITY
    ........................................................
    11
    CONDUCIVENESS OF FACILITIES AND ENVIRONMENT
    ......................
    11
    CLASSROOM TECHNOLOGY
    ............................................
    11
    CLASSROOM ACTIVITIES ...............................................
    12
    INTERACTION
    ........................................................
    12
    KINDS OF QUESTIONS ASKED OVER SYSTEM
    .............................
    13
    PERCENT COURSES TAKEN BY RESPONDENTS IN THREE MODES ............
    13
    DISTANCE EDUCATION SURVEY 2001
    PROCEDURES AND SAMPLING ..........................................
    15
    SAMPLE DEMOGRAPHICS
    ..............................................
    16
    INTERRUPTIONS IN HIGHER EDUCATION
    .................................
    21
    Reasons for Interruption
    ...........................................
    22
    FINANCIAL AID
    .......................................................
    25
    Source
    ........................................................
    25
    ADVISING
    ...........................................................
    28
    My Advisor
    .....................................................
    30
    COURSES AND FACULTY ...............................................
    32
    GOALS AND PROGRESS TOWARD GOALS
    ................................
    36
    SUPPORT SERVICES
    ..................................................
    51
    Importance, Use and Opinion
    .......................................
    51
    GENERAL EDUCATION PREPARATION ....................................
    61
    IMPRESSIONS OF USU
    ................................................
    63
    AVAILABILITY
    ........................................................
    65
    CONDUCIVENESS OF FACILITIES AND ENVIRONMENT
    ......................
    67
    CLASSROOM TECHNOLOGY
    ............................................
    69
    CLASSROOM ACTIVITIES ...............................................
    70
    INTERACTIONS .......................................................
    71
    KINDS OF QUESTIONS ASKED OVER SYSTEM
    .............................
    74
    PERCENT COURSES TAKEN BY RESPONDENTS IN THREE MODES ............
    75

    Page 3
    EXECUTIVE SUMMARY
    INTRODUCTION AND SAMPLE
    This is the second year that the Distance Education Survey study has been conducted. The
    survey was distributed to the same sites as the previous year. The surveys were distributed during the
    spring semester of 2001. Six hundred and forty­six surveys were distributed and 287 were completed.
    The return rate was 44.4%.
    A number of distance education sites were not selected to be a part of the sample. Thus,
    selectivity along with a marginal return rate precludes this data from being representative of the
    population of distance education and independent study students. However, the sample does appear to
    represent the adult learner. Characteristics of the adult learner are considered to be students who are
    probably: 25 years of age or older, married with dependents, working half to full­time, and students who
    have probably had interruptions in their college educations. Demographic categories in which the
    sample was comparable to the distance education population were citizenship and ethnicity.
    Surveys were returned from the following sites in order of frequency:
    Site
           
    Number
    All other sites
    91
    North Central
    44
    Ephriam
    34
    Tooele
    32
    Brigham
    31
    Bluffdale
    26
    St. George
    13
    Logan
    9
    Ogden
    5
    Price
    1
    Uintah Basin
    1
    SAMPLE DEMOGRAPHICS
    (Comparisons with
    Distance Education Survey ­ 2000
    in parentheses)
    73.9% in College of Business and Education (76.2%)
    50% female (56%)
    98.9% US citizenship (98.8%)
    89.3% white, Non­Hispanic (90.0%)
    59.8% married (58.3%)
    67% had 1 or more dependents (58.2%)
    Four modal age categories: 21­25, 26­30, 31­40, 41­50 (two modal age categories: 21­25, 31­40)
    81.8% attended USU for 3 years or less (81.6%)
    56.2% had taken the majority of their USU courses at distance education sites (78.8%)
    82.4% were employed full or part­time (80.7%)
    56.7% worked full­time (61.4%)
    89.5% planned to continue their educations (89.8%)
    48.6% were in degree programs related to their work (47.0%)
    29.6% had gained no practical experience while going to college (34.2%)

    Page 4
    WHAT STUDENTS TELL THEIR FRIENDS ABOUT USU
    85.0% of the respondents told their friends that USU was great or said mostly positive things
    about USU (Table i).
    Table i.
    What would you tell your friends about USU?
    Say What?
    Percent
    It
    s great
    39.1 (29.7)
    Mostly positive things
    45.9 (51.7)
    Nothing much, positive or negative
    13.5 (15.7)
    Mostly negative things
    1.1 (2.2)
    It
    s not great
    0.4 (0.7)
    INTERRUPTIONS IN HIGHER EDUCATION
    52.2% interrupted (47.0%)
    52.6% interrupted more than once (51.3%)
    59.4% interrupted from 2 years or less (58.0%)
    26.6% interrupted for greater than 5 years (31.6%)
    Over half of the sample interrupted their educations once. The same is true of those who
    interrupted their educations for two years or less. Table ii shows that employment demands, finances,
    job opportunities, and homemaking responsibilities were the most frequently reported reasons for
    students interrupting their educations. The order for the top five items was the same for the year 2000.
    Table ii.
    Reasons for interrupting higher education.
    Reason
    Major + Minor (%)
    Employment Demands
    50.8 (57.5)
    Financial
    49.2 (51.9)
    Job Opportunity
    42.5 (44.5)
    Homemaking Responsibilities
    41.3 (40.5)
    Stress
    35.0 (31.8)
    Church/Mission Service
    24.8 (15.8)
    Transferred to another school
    21.7 (23.4)
    Lack of Interest
    21.2 (23.0)
    Illness
    12.5 (7.7)
    Academic Standing
    8.6 (6.0)
    Exchange Program
    0.0 (1.2)

    Page 5
    FINANCIAL AID
    Employment was the first source of financial aid for this sample to finance their educations.
    Savings and spouse came in a distant second and third. Although in the year 2000 the rank order of
    these first two sources of financial aid was the same, the remainder of sources varied somewhat in rank
    order from this year
    s sample. Table iii shows sources of financial aid from highest to lowest.
    Table iii.
    Major plus minor sources of financial aid in order of frequency.
    Source
    Major + Minor (%)
    Employment
    72.2
     
    (73.6)
    Savings
    46.5 (46.5)
    Spouse
    42.4 (34.1)
    Loans
    35.6 (35.4)
    Parents
    34.3 (29.1)
    Scholarship
    27.1 (31.0)
    Veteran
    s Benefits
    26.4 (4.9)
    Grants
    13.3 (41.4)
    Other Relatives
    8.8 (5.6)
    Graduate Assistantship
    2.0 (1.3)
    Work­Study
    1.5
     
    (5.9)
    ADVISING
    61.0% knew they had been assigned an advisor (57.3%)
    59.3% met with their advisors at least annually (61.8%)
    40.7% never met with their advisors (38.2%)
    51.3% didn
    t know what type of advisor they had (48.9%)
    36.2% reported the major requirement sheets as their major source of planning (41.6%)
    A majority of respondents thought that their advisors
    gave them correct information, were
    positive, and interested in their welfare. Advising items on this and other surveys (e.g.,
    Sophomore/Junior Student Survey, Graduating Students Survey) score much lower than other items
    students
    are asked to respond to. There were some similarities between this sample and respondents in
    the year 2000. Ordering of the items between years was similar as well (Table iv).

    Page 6
    Table iv.
    Percent strongly agree plus agree in regard to advisement in order of frequency.
    Item
    Strongly Agree + Agree
    (%)
    My advisor: Gave me correct information on services/programs
    64.3 (61.4)
    Interactions with my advisor were positive
    63.3 (63.7)
    My advisor: Was interested in my welfare
    55.9 (51.2)
    Overall I was satisfied with my advisor
    52.9 (55.7)
    Overall I was satisfied with the advising system at USU
    51.3 (47.5)
    Overall I was satisfied with they advising system in my
    college/dept.
    51.1 (49.0)
    My advisor: Was readily available for consultation
    46.5 (45.5)
    My advisor: Helped me make academic/career decisions
    44.1 (38.8)
    COURSES AND FACULTY
    These items received high scores in both years. Rank ordering between the years varied as
    seen in Table v. The most dramatic change was
    Overall quality of education
    which was ranked first in
    the year 2000 but dropped to sixth in this year
    s sample.
    Challenge of courses in University
    Studies/General Education
    was first in this year
    s sample but was fifth in the previous year
    s sample.
    However, the ranges both years are comparable.
    Table v.
    Percent very satisfied plus satisfied responses to items regarding courses and faculty.
    Item
    Very Satisfied + Satisfied (%)
    Challenge of courses in University Studies/General
    Education
    95.5 (91.9)
    Overall quality of University Studies/General Education
    93.0 (92.4)
    Challenge of courses in the major
    92.9 (92.6)
    The degree to which the student was treated fairly
    92.6 (92.0)
    Variety of courses in University Studies/General Education
    91.5 (85.5)
    Overall quality of education
    91.1 (93.5)
    Overall quality of the program in the major
    90.6 (91.3)
    Helpfulness of faculty
    88.2 (87.6)
    Variety of courses in the major
    85.6 (80.0)
    Accessibility of faculty
    84.8 (83.7)

    Page 7
    GOALS AND PROGRESS
    Table vi contains a list of goals that respondents were to rate. They rated goals for their
    importance and the extent of progress that they had made toward each goal. The last column in the
    table shows the gaps between the students
    ratings of importance of the goals and their progress toward
    them. A negative gap indicates that expectations were not met in terms of the respondents
    progress
    toward those goals (the difference between progress and importance). A positive gap indicates that their
    expectations were exceeded. The table presents the data from the largest negative gap to the largest
    positive gap. Numbers in parentheses after the item title indicate the rank order of the items in the
    Distance Education Survey ­ 2000
    in terms of importance. As well, percentages in parentheses are
    students
    ratings of the same items in the
    Distance Education Survey ­ 2000
    .
     
    The most important goals of respondents
    were job related items followed by self­improvement items
    (e.g., time management, problem solving, etc.). These goals were followed by interpersonal/social items
    and lastly, items relating to family life. The largest negative gaps between extent of progress and
    importance of goals were job related items.
    Table vi.
    Goals of respondents and their progress toward those goals ranked by size of gap between
    extent of progress and importance of the goal.
    Item
    Importance of
    Goal: (Very
    Important +
    Important (%)
    Extent of
    Progress
    (Very Good
    + Good (%)
    Gap
    (Progress ­
    Importance
    (%)
    Informal interactions with professors
    (20)
    76.8 (73.4)
    69.1 (73.9)
    ­7.7 (0.5)
    Likelihood for promotion/salary increase
    (1)
    90.3 (90.4)
    82.9 (80.5)
    ­7.4 (­9.9)
    Obtain professional skills
    (3)
    98.8 (98.4)
    91.5 (91.7)
    ­7.3 (­6.7)
    Job/career skills
    (4)
    98.4 (98.4)
    92.3 (92.4)
    ­6.1 (­6.0)
    Staying current with job demands
    (2)
    94.0 (94.7)
    88.2 (87.2)
    ­5.8 (­7.5)
    Time management
    (7)
    89.0 (92.4)
    83.7 (88.6)
    ­5.3 (­3.8)
    Level of intellect
    (19)
    98.4 (95.9)
    93.7 (95.5)
    ­4.7 (­0.4)
    Understanding of the sciences
    (12)
    82.0 (84.4)
    77.5 (81.9)
    ­4.5 (­2.5)
    Planning and organizational skills
    (9)
    91.3 (93.7)
    87.4 (90.3)
    ­3.9 (­3.4)
    Problem solving skills
    (14)
    94.8 (96.6)
    91.8 (94.5)
    ­3.0 (­2.1)
    Leadership skills
    (24)
    91.7 (90.2)
    88.8 (92.5)
    ­2.9 (2.3)
    Affiliation with the USU community
    (21)
    63.4 (60.3)
    60.7 (61.0)
    ­2.7 (0.7)
    Critical thinking abilities
    (10)
    96.0 (97.4)
    93.5 (94.1)
    ­2.5 (­3.3)
    Management of personal finances
    (11)
    82.1 (82.5)
    79.7 (79.3)
    ­2.4 (­3.2)
    Acquire skills for self directed learning
    (8)
    93.7 (95.0)
    91.4 (91.2)
    ­2.3 (­3.8)
    Verbal skills
    (13)
    92.1 (92.7)
    90.3 (90.5)
    ­1.8 (­2.2)

    Page 8
    Affiliation with a department/program
    (5)
    81.7 (78.7)
    80.5 (73.6)
    ­1.2 (­5.1)
    General Knowledge
    (18)
    97.3 (96.7)
    96.5 (96.3)
    ­0.8 (­0.4)
    Self confidence
    (6)
    89.9 (91.2)
    90.0 (86.9)
    0.1 (­4.3)
    Awareness of social issues
    (17)
    86.5 (89.9)
    87.0 (89.1)
    0.5 (­0.8)
    Social interpersonal skills
    (23)
    90.1 (86.8)
    91.2 (88.6)
    1.1 (1.8)
    Interactions with international/minority
    students
    (25)
    65.6 (63.2)
    67.9 (66.1)
    2.3 (2.9)
    Learn to work well with others
    (22)
    84.1 (86.4)
    88.0 (87.3)
    3.9 (0.9)
    A personal system of values
    (27)
    82.6 (85.1)
    87.4 (88.7)
    4.8 (3.6)
    Sensitivity/tolerance to others
    (15)
    86.4 (91.5)
    92.3 (89.7)
    5.9 (­1.8)
    Independence
    (26)
    88.4 (89.8)
    94.5 (93.2)
    6.1 (3.4)
    Participate in extracurricular activities
    (28)
    45.6 (46.8)
    52.0 (56.2)
    6.4 (9.4)
    Sensitivity/tolerance to alternative views and
    cultures
    (16)
    85.7 (90.2)
    94.0 (89.0)
    8.3 (­1.2)
    Prepare for family life
    (29)
    60.2 (57.4)
    68.6 (68.1)
    8.4 (10.7)
    Appreciation of the arts
    (30)
    69.5 (66.0)
    83.0 (77.0)
    13.5 (11.0)
    Find a spouse/partner
    (31)
    38.9 (36.4)
    58.7 (54.2)
    19.8 (17.8)
    As can be seen from the table there are some differences between years on both ratings of
    importance and progress as well as the rank ordering of the items. However, with only several exceptions
    almost all gaps that were negative in the 2000 survey were negative in this survey. The converse was
    also true (r=.842) . The differences in sample size and ages between years could account for some of
    the differences.
    SUPPORT SERVICES
    Importance, Use and Opinion.
    Table vii should be read in the same way as the preceding
    table. Students were to rate the importance of support services and their opinion of them. The gaps
    between the respondents use and opinion of the services minus the importance of the services is listed in
    descending order. Negative gaps indicate that students expectations of the services have not been met.
    Positive gaps indicate that students
    expectations of the services have been met and/or exceeded.
    Numbers in parentheses after the item title indicate the rank order of the items in the
    Distance Education
    Survey ­ 2000
    in terms of importance. As well, percentages in parentheses are students ratings of the
    same items in the
    Distance Education Survey ­ 2000
    .
     

    Page 9
    Table vii.
    Percent of respondents rating importance of support service (Very important + Moderately
    Important) and their use and opinion of that service (Very Satisfied + Satisfied). (Opinion is based only
    on those who used the service.) The table is ranked by size of gap between importance and opinion.
    Item
    Importance of
    Service: (Very
    Important +
    Important (%)
    Opinion of
    Service: (Very
    Satisfied +
    Satisfied (%)
    Gap: (Opinion
    ­ Importance of
    Service) (%)
    Bookstore
    (1)
    84.7 (89.4)
    77.4 (76.0)
    ­7.3 (­13.4)
    Distance Education Library Services
    (2)
    79.7 (84.7)
    85.6 (83.0)
    5.9 (­1.7)
    Fee & Tuition Payment Services
    (3)
    79.9 (83.2)
    86.8 (85.6)
    6.9 (2.4)
    Registration & Records Office
    (5)
    76.1 (78.8)
    85.6 (88.5)
    9.5 (9.7)
    Computer Labs
    (7)
    66.0 (74.3)
    80.6 (87.6)
    14.6 (13.3)
    Financial Aid Office
    (9)
    63.0 (68.9)
    80.9 (84.4)
    17.9 (15.5)
    General Registration Office
    (6)
    67.5 (76.4)
    89.0 (87.2)
    21.5 (10.8)
    Career Services
    (4)
    60.8 (68.8)
    82.8 (76.5)
    22.0 (7.7)
    Counseling Center
    (8)
    50.2 (59.8)
    77.0 (74.4)
    26.8 (14.6)
    Merrill Library
    (11)
    58.1 (60.7)
    89.0 (88.8)
    30.9 (28.1)
    Student Orientation & Registration
    (12)
    46.2 (56.4)
    78.8 (87.2)
    32.6 (30.8)
    Cashier
    s Office
    (10)
    55.2 (62.1)
    91.8 (85.5)
    36.6 (23.4)
    Cazier Science & Technology Library
    (13)
    42.0 (44.3)
    92.6 (82.9)
    40.9 (38.6)
    USU ID Card Office
    (15)
    41.8 (43.3)
    92.1 (87.1)
    50.3 (43.8)
    Disability Resource Center
    (17)
    36.3 (40.4)
    87.3 (88.5)
    51.0 (48.1)
    Touch Tone Registration
    (14)
    40.0 (44.3)
    92.6 (86.1)
    52.6 (41.8)
    Statesman
    (19)
    33.8 (31.3)
    88.4 (84.2)
    54.6 (52.9)
    Varsity Athlethics
    (18)
    30.9 (33.1)
    89.8 (83.5)
    58.9 (50.4)
    Intramural/Club Sports
    (16)
    28.3 (31.1)
    87.7 (78.3)
    59.4 (47.2)
    KUSU Public Radio
    (20)
    31.6 (30.6)
    94.0 (84.1)
    62.4 (53.5)
    Respondents seemed satisfied with most of the available services. The Bookstore was the only
    service that did not meet the respondents
    expectations. For distance education students each center
    has a small bookstore of its own which coordinates with the USU Bookstore. Most distance education
    students probably have more realistic expectations of support services, thus the positive ratings of the
    services available to them despite the fact that the scope of some of these services is limited because of
    the respondents
    distance from the campus service or event. Ratings and rankings between years were
    similar (r=.975).

    Page 10
    GENERAL EDUCATION PREPARATION
    Respondents rated how well the University Studies Program prepared them in general education
    (Table viii). Ratings were high in both years.
    Table viii.
    Percent respondents rating their preparation in the cognitive areas of general education as
    very well or well.
    Area
    Very Well + Well
    Communication
    94.2 (96.8)
    Numeracy
    87.3 (91.2)
    Computer Literacy
    89.1 (90.1)
    Humanities and Art
    90.9 (90.0)
    Social Science
    93.1 (91.5)
    Life Science
    89.4 (90.6)
    Physical Science
    91.2 (89.8)
    IMPRESSIONS OF USU
    Table ix shows how respondents rated their impressions of various aspects of the university. The
    current samples
    ratings of all items were lower than the ratings from the previous year.
     
    Impressions of
    undergraduate programs showed the most variation between years (almost 22%). In both years research
    activities and public relations were ranked last. Research activities are probably not as readily available
    for distance education students to participate in.
    Table ix.
    Percent of respondents rating their impressions of USU in a number of areas as very good or
    good.
    Item
    Very Good + Good
    (%)
    Undergraduate programs
    65.6 (87.5)
    Major department
    76.7 (85.8)
    Teaching ability of faculty
    79.0 (84.5)
    Personal interest of faculty in students
    69.2 (75.7)
    Quality of students
    74.4 (78.2)
    Research activities
    58.7 (69.6)
    Public relations
    53.1 (68.2)

    Page 11
    AVAILABILITY
    Table x lists the availability of particular resources that enhance distance education programs
    and offerings.
     
    Respondents ranked library and other learning resources ahead of multimedia materials.
    Availability ratings are similar in both years.
    Table x.
    Availability of various resources to expedite distance education.
    Item
    Always Available + Usually Available (%)
    Course materials
    86.2 (85.3)
    Technical assistance
    78.4 (75.6)
    Multimedia materials
    68.8 (67.4)
    Library and other learning resources
    71.6 (67.4)
    Instructor (other than class)
    64.8 (66.0)
    CONDUCIVENESS OF FACILITIES AND ENVIRONMENT
    Table xi shows the ratings of the conduciveness of the learning environments for the distance
    education students.
     
    Facility environment for
    taking exams
    was the highest ranked item. With the
    exception of
    communicating with instructor during class
    , this year
    s respondents rated all other items a
    little lower than the previous year
    s respondents.
    Table xi.
    Conduciveness of facilities and environment for pedagogy.
    Item
    Best + Pleasant (%)
    Conduciveness of facilities for:
    Communicating with instructor during class
    53.5 (54.9)
    Communicating with instructor after class
    39.8 (46.1)
    Viewing videotapes and other multimedia materials
    39.8 (42.3)
    Conduciveness of environment for:
    Paying attention to the instructor
    49.8 (57.3)
    Taking exams
    55.4 (64.3)
    CLASSROOM TECHNOLOGY
    Table xii shows how respondents rated the importance and reliability of the technology used in
    their classes. Ratings were similar in both years with the exception of the item asking about technology
    being essential to the course. Respondents rated this item lower in the year 2000.

    Page 12
    Table xii.
    Percent respondents rating the use of technology in the classroom with a strongly agree or
    agree.
    Item
    Strongly Agree + Agree (%)
    The technology used enhanced my learning.
    74.7 (75.4)
    The technology used was essential to the course (it could not
    have been offered otherwise).
    81.2 (76.9)
    The technology used was reliable.
    76.1 (75.1)
    The technology actually got in the way of learning.
    22.8 (22.4)
    CLASSROOM ACTIVITIES
    The median number of exams taken, and papers/projects written was between 2 and 3 (Table
    xiii). There is some variance between the measures of central tendency for this year
    s respondents.
    However, in the year 2000 there was complete agreement on the two measures of central tendency
    within each question. The mode likewise varied between 1 and 4 in the year 2001, while in 2000 it was
    between 1 and 3.
    Table xiii.
    Modal and median frequencies of test taking, papers written, and projects completed.
    Item
    Mode
    Median
    About how many
    exams
    did you take per course?
    4 (3)
    3 (3)
    About how many
    major papers
    did you write per course?
    2 (2)
    2 (2)
    About how many
    minor papers
    did you write per course
    2 (2)
    3 (2)
    About how many
    projects
    did you do per course?
    1 (1)
    2 (1)
    INTERACTION
    90.5% of the respondents rated the importance of classroom interactions as essential, very
    important, and important. Approximately the same percentage of respondents felt the same way in the
    year 2000. Modal frequencies were the same in both years (Table xiv).

    Page 13
    Table xiv.
    Modal frequencies of interactions in the classroom estimated by respondents.
    Type of Interaction
    Interactions
    0
    At least once
    >2
    1­4
    5­10
    Interactions with:
    Instructors
    x (x)
    The students at your location
    x (x)
    The students at other locations
    x (x)
    About how many times did you study
    with other students?
    x (x)
    How many times did the instructors
    encourage students to comment, ask
    questions, or otherwise interact?
    x (x)
    How often did you ask questions
    (either to instructors or other class
    members)?
    x (x)
    KINDS OF QUESTIONS ASKED OVER SYSTEM
    The kinds of questions asked most frequently were questions about subject matter (Table xv).
    Table xv.
    Modal frequencies of kinds of questions asked in the classroom.
    Item
    About
    Social
    Life
    About
    Exams
    About
    Assignments
    About
    Conduct
    of the
    Class
    About
    Subject
    Matter
    Generally the kinds of questions
    asked over the system were:
    x (x)
    Generally the kinds of questions
    asked at the local sites were:
    x (x)
    PERCENT COURSES TAKEN BY RESPONDENTS IN THREE MODES
    The distance education nature of this sample becomes obvious from the measures of central
    tendency in Table xvi. The respondents
    smallest percentages of courses were taken in the face­to­face
    mode. Although some respondents had taken courses on line the mode and median were zero. Most
    courses were taken by satellite delivery.

    Page 14
    Table xvi.
    Modal and median percentages of course transmission modes experienced by respondents.
    Transmission Mode
    Mode (%)
    Median (%)
    Face­to­face
    0 (0)
    20 (25)
    Satellite delivery
    100 (100)
    98 (70)
    On line
    0 (0)
    0 (0)

    Page 15
    DISTANCE EDUCATION SURVEY
    SPRING 2001
    PROCEDURES AND SAMPLING
    Printed surveys were delivered to the Director of Independent and Distance Education for
    distribution to students enrolled in distance education during the Spring Semester, 2001. As reported by
    the Director surveys were distributed to selected distance education sites. Table 1 shows the number of
    surveys sent to the centers and then distributed to students at each site. A number of distance education
    sites were not represented in the survey. As such, the representative nature of the sample is
    questionable. University data indicated that there were 10,123 students enrolled in distance education
    programs for spring semester, 2001. It should be noted that this number represents any person who has
    enrolled in any course or workshop offered at a distance education site; that is, anyone taking more than
    0 credit hours. Thus, the population does not represent students truly enrolled for the purpose of getting
    a certificate, associate, bachelors, or masters degree through distance education programs at Utah State
    University. Sites are listed in alphabetical order. The population to which the surveys were delivered (N =
    1067 was10.5% of the entire population of distance education and independent study students. The
    actual number of surveys distributed to students at the distance education sites was 646. There were
    287 surveys returned, a return rate of 44.4%. No attempt was made to gather a sample of the entire
    population. To determine whether the sample in this survey represents the population of distance
    education and independent study students comparisons of demographic data of the sample are made
    throughout where population data are available.
    Table 1.
    Distribution and return of surveys from selected distance education sites.
    Site
    # Surveys Sent to
    Center
    # Surveys Distributed
    to Students
    # Surveys Completed
    by Students
    Bluffdale
    29
    29
    26
    Brigham
    40
    40
    31
    Ephriam
    85
    85
    34
    Logan
    158
    50
    9
    North Central
    67
    52
    44
    Ogden
    83
    40
    5
    Price
    120
    80
    1
    Salt Lake City
    70
    0
    0
    St. George
    131
    20
    13
    Tooele
    60
    45
    32
    Uintah Basin
    30
    30
    1
    All other sites
    ­ Gunnison
    194
    100
    75
    70
    21
    Total
    1067
    646
    287

    Page 16
    SAMPLE DEMOGRAPHICS
    A small plurality of respondents (14.8%) reported a Psychology bachelor
    s degree as their major.
    Slightly fewer reported a degree program outside the offerings of the distance education program at USU
    (see Other in the table below). 43.2 percent , of the respondents were majors in the College of
    Education. The College of Business was also well represented accounting for 1/3 of the sample
    s
    respondents.
    Table 2.
    Bachelor
    s & Master
    s degree of respondents.
    Degree Programs
    Frequency
    Valid Percent
    Accounting
    19
    7.4
    Health, Physical Ed & Recreation (MEd)
    1
    .4
    Human Environments (MSS)
    11
    4.3
    Liberal Arts and Sciences
    3
    1.2
    Psychology (BS)
    38
    14.8
    School Counseling (MS)
    12
    4.7
    Rehabilitation (MS)
    1
    .4
    Secondary Education (MEd)
    11
    4.3
    Special Education (MEd)
    9
    3.5
    Other
    37
    14.4
    Agribusiness
    2
    .8
    Business Administration (MBA)
    36
    14.0
    BIS (MS)
    30
    11.7
    Computer Science
    8
    3.1
    Elementary Education (MEd)
    34
    13.2
    Instructional Technology (MS)
    5
    1.9
    Biology
    0
    0
    Environmental Studies
    0
    0
    Sub Total
    257
    100.0
    Missing
    30
     
    Total
    287
     
    A larger plurality of respondents reported having enrolled in certificate or associate degree
    programs in science (23%). 21.6 percent reported having enrolled in programs not offered in the
    distance education program at USU (see Other in the table below). Over 1/3 of the respondents reported
    declaring majors in the College of Education in both years.
    Table 3.
    Certificate & associate degree programs of respondents.
    Certificate/Associate Degree
    Frequency
    Valid Percent
    Arts
    5
    6.8
    Reading
    4
    5.4
    Science
    17
    23.0
    School Library Media
    2
    2.7
    Secondary Education ­­ Gifted and Talented
    1
    1.4
    Special Education ­­ Mild, Moderate
    3
    4.1
    Horticulture ­­ Ornamental
    1
    1.4
    Other
    16
    21.6
    Computer Aided Drafting
    1
    1.4
    Office Systems Support
    2
    2.7

    Page 17
    Administrative/Supervision for Education
    (ASC)
    12
    16.2
    Child Development
    2
    2.7
    Early Childhood Education
    4
    5.4
    Elementary Education ­­ Gifted and
    Talented
    3
    4.1
    English as a Second Language (ESL)
    1
    1.4
    Sub Total
    74
    100.0
    Missing
    213
     
    Total
    287
     
    Gender of the respondents was equal at 50% for both males and females. This was not similar
    to the respondents of this same survey in the year 2000. Distance education data showed 58.7% female
    enrollment and 41.3% male enrollment. (Distance Education population data were provided by
    Computer Services). University data for the year 2000 indicates that in regular programs at the university
    there were 52% females and 48% males (
    Utah State University Fact Book, 1999­2000
    ).
    Table 4.
    Gender of respondents.
     
    Gender
    Frequency
    Valid Percent
    Female
    143
    50.0
    Male
    143
    50.0
    Sub Total
    286
    100.0
    Missing
    1
     
    Total
    287
     
    The sample was constituted overwhelmingly by American citizens in both years and compares
    well with university population data. (
    Utah State University Fact Book, 1999­2000
    ).
    Table 5.
    Citizenship status of respondents.
    Citizenship
    Frequency
    Valid Percent
    US
    281
    98.9
    International
    3
    1.1
    Sub Total
    284
    100.0
    Missing
    3
     
    Total
    287
     
    Eighty­nine percent of the respondents were of white, non Hispanic origin. This is comparable to
    the USU student population which is 88.6% white (
    Utah State University, Fact Book, 1999­2000
    ) and to
    the distance education population at 87.8%. The sample was over represented in the American
    Indian/Alaskan Native minority category, 2.5% versus 0.8% for the USU population as a whole. The
    Hispanic sample was also over represented 3.6% versus 1.8% in the USU population.

    Page 18
    Table 6.
    Ethnicity of respondents.
     
    Ethnicity
    Frequency
    Valid Percent
    American Indian/Alaskan Native
    7
    2.5
    Hispanic
    10
    3.6
    Asian or Pacific Islander
    3
    1.1
    White, Non­Hispanic
    250
    89.3
    Other, unspecified
    10
    3.6
    Sub Total
    280
    100.0
    Missing
    7
     
    Total
    287
     
    The marital status of the sample was not representative of the distance education population as
    a whole. Single students were under represented in the sample, 29.4% compared to 51% in the distance
    education population. Married students were over represented, 59.8% compared to 29.1% in the
    distance education population (Distance Education population data were provided by Computer
    Services). The Logan, Salt Lake, and Roosevelt sites are included in the population data. The Logan
    site is made up of more traditional, i.e., single, students. There were only 9 respondents at the Logan
    site in the sample.
    Table 7.
    Marital status of respondents.
    Marital Status
    Frequency
    Valid Percent
    Single
    84
    29.4
    Married
    171
    59.8
    Divorced
    26
    9.1
    Separated
    5
    1.7
    Sub Total
    286
    100.0
    Missing
    1
     
    Total
    287
     
    Nearly 67% of the respondents reported having one or more dependents. This would be
    considered typical of the adult learner who would probably have already established a family.
    Table 8.
    Number of dependents.
    Number of Dependents
    Frequency
    Valid Percent
    Zero
    96
    33.8
    1
    60
    21.1
    2
    50
    17.6
    3
    31
    10.9
    4
    21
    7.4
    5+
    26
    9.2
    Sub Total
    284
    100.0
    Missing
    3
     
    Total
    287
     
    The population was more traditional in nature, a plurality being 18­20 years of age. Ninety
    percent of this year
    s sample were between ages 21 and 50 years, only 57% of the distance education
    population were. (Distance Education population data were provided by Computer Services). This
    sample is more representative of the adult learner than the distance education population as a whole.

    Page 19
    Table 9.
    Age of respondents.
    Age (yrs.)
    Frequency
    Valid Percent
    Population Percent
    <= 17
    0
    0.0
    2.0
    18 ­ 20
    15
    5.3
    32.8
    21 ­ 25
    67
    23.5
    19.8
    26 ­ 30
    64
    22.5
    13.3
    31 ­ 40
    64
    22.5
    13.2
    41 ­ 50
    58
    20.4
    11.6
    51 ­ 60
    14
    4.9
    5.8
    60+
    3
    1.1
    1.5
    Sub Total
    285
    100.0
    100.0
    Missing
    2
     
    Total
    287
     
    Sixty­nine percent of the sample attended USU 2 years or less.
    Table 10.
    Length of attendance at USU.
    Length (yrs)
    Frequency
    Valid Percent
    Less than 1
    72
    25.3
    1
    47
    16.5
    2
    78
    27.4
    3
    36
    12.6
    4
    20
    7.0
    5
    16
    5.6
    6+
    16
    5.6
    Sub Total
    285
    100.0
    Missing
    2
     
    Total
    287
     
    31.1% of respondents had taken their classes at
    other
    sites, while 30.4% had taken theirs at
    another college or university.
    Table 11.
    Site where majority of classes were taken.
    Site
    Frequency
    Valid Percent
    Other
    87
    31.1
    Another college/university
    85
    30.4
    Logan Campus
    38
    13.6
    Bluffdale
    24
    8.6
    Tooele
    24
    8.6
    Brigham City
    16
    5.7
    Salt Lake City
    4
    1.4
    Price
    1
    .4
    Uintah Basin
    1
    .4
    Sub Total
    280
    100.0
    Missing
    7
     
    Total
    287
     

    Page 20
    A majority of respondents (58.1%) reported being employed full­time. This is indicative of their
    status as adult learners. 82.4% were employed full or part­time.
     
    Table 12.
    Employment status.
    Employment Status
    Frequency
    Valid Percent
    Employed full­time
    165
    58.1
    Employed part­time
    69
    24.3
    Unemployed
    50
    17.6
    Sub Total
    284
    100.0
    Missing
    3
     
    Total
    287
     
    A majority (56.7%) of respondents worked full­time while attending school. Over 80% of the
    sample worked half to full­time.
    Table 13.
    Amount of time worked while attending university.
    Time Worked
    Frequency
    Valid Percent
    None
    31
    11.0
    1/4 Time
    25
    8.9
    1/2Time
    43
    15.2
    3/4 Time
    23
    8.2
    Full­time
    160
    56.7
    Sub Total
    282
    100.0
    Missing
    5
     
    Total
    287
     
    A majority (66.3%) of respondents planned to continue their educations as graduate students.
    Another 17.9% planned to continue their educations to obtain an additional bachelor
    s degree.
    Table 14.
    Educational plans of respondents.
    Education Plans
    Frequency
    Valid Percent
    Continue my education as a graduate student
    189
    66.3
    Continue my education with an additional degree (BS or
    equivalent)
    51
    17.9
    Continue my education as an employee in company
    sponsored programs
    15
    5.3
    Not continue my education
    30
    10.5
    Sub Total
    285
    100.0
    Missing
    2
     
    Total
    287
     

    Page 21
    Almost half (48.6%) of the respondents reported working in a job related to their degree.
    Table 15.
    Relationship of job to university study.
    Job Relationship
    Frequency
    Valid Percent
    related to your degree?
    134
    48.6
    unrelated to your degree?
    95
    34.4
    not employed?
    47
    17.0
    Sub Total
    276
    100.0
    Missing
    11
     
    Total
    287
     
    A plurality of respondents (30.0%) indicated that their employment had been their career­related
    practical experience during college. This could readily be expected of the adult learner.
    Table 16.
    Practical experience related to career while at university.
    Practical Experience
    Frequency
    Valid Percent
    Practicum/internship
    58
    20.9
    Volunteer experience
    37
    13.4
    Employment
    83
    30.0
    Work­study
    17
    6.1
    None
    82
    29.6
    Sub Total
    277
    100.0
    Missing
    10
     
    Total
    287
     
    85.0% of the respondents would tell their friends that USU was great or would say mostly
    positive things about USU.
    Table 17.
    What would you tell your friends about USU?
    Say what?
    Frequency
    Valid Percent
    It's great
    110
    39.1
    Mostly positive things
    129
    45.9
    Nothing much, positive or negative
    38
    13.5
    Mostly negative things
    3
    1.1
    It's not great
    1
    .4
    Sub Total
    281
    100.0
    Missing
    6
     
    Total
    287
     
    INTERRUPTIONS IN HIGHER EDUCATION
    A little over half of the respondents (52.2%) reported an interruption in their educations other
    than summers.

    Page 22
    Table 18.
    Interruptions in education of respondents(other than summers)
    .
    Interruptions
    Frequency
    Valid Percent
    Yes
    141
    52.2
    No
    129
    47.8
    Sub Total
    270
    100.0
    Missing
    17
     
    Total
    287
     
    Just over half of the respondents (52.6%) who had reported interruptions in their educations, had
    interrupted them more than once.
    Table 19.
    Number of interruptions.
    Number of Interruptions
    Frequency
    Valid Percent
    Once
    65
    47.4
    More than once
    72
    52.6
    Sub Total
    137
    100.0
    Missing
    150
     
    Total
    287
     
     
    Of those who had interrupted their educations, a majority (59.5%) had interrupted their
    educations 2 years or less. However, 26.6% had interrupted their educations 5 or more years. Longer
    periods of interruption would be expected of an adult learner sample.
    Table 20.
    Longest interruption.
    Length of Interruptions
    Frequency
    Valid Percent
    Less than a year
    34
    23.8
    1 ­ 2
    51
    35.7
    3 ­ 4
    20
    14.0
    5+
    38
    26.6
    Sub Total
    143
    100.0
    Missing
    144
     
    Total
    287
     
    Reasons for Interruption
    Respondents who had interrupted their educations indicated reasons for the interruptions.
    Reasons were ranked as major, minor, or not a reason.
    Just less than half of those respondents (49.2%) who had interrupted their educations indicated
    finances as a major or minor reason.

    Page 23
    Table 21.
    Financial.
    Reason
    Frequency
    Valid Percent
    Cumulative Percent
    Major Reason
    34
    27.4
    27.4
    Minor Reason
    27
    21.8
    49.2
    Not a Reason
    63
    50.8
    100.0
    Sub Total
    124
    100.0
      
    Missing
    163
     
      
    Total
    287
     
      
    41.3% of the respondents who had interrupted their educations ranked homemaking
    responsibilities as a major or minor reason. Since the sample reflected an adult learner status this result
    would not be unexpected. Remember, nearly 67.0% of the sample had one or more dependents.
    Table 22.
    Homemaking responsibilities.
    Reason
    Frequency
    Valid Percent
    Cumulative Percent
    Major Reason
    39
    32.2
    32.2
    Minor Reason
    11
    9.1
    41.3
    Not a Reason
    71
    58.7
    100.0
    Sub Total
    121
    100.0
      
    Missing
    166
     
      
    Total
    287
     
      
    Over a third of the respondents (35.0%) indicated stress as a major or minor reason for
    interrupting their educations. However, a majority of respondents (65.0%) indicated it was not a reason
    for interrupting their educations.
    Table 23.
    Stress.
    Reason
    Frequency
    Valid Percent
    Cumulative Percent
    Major Reason
    16
    13.0
    13.0
    Minor Reason
    27
    22.0
    35.0
    Not a Reason
    80
    65.0
    100.0
    Sub Total
    123
    100.0
      
    Missing
    164
     
      
    Total
    287
     
      
    Very few of the respondents (8.6%) cited academic standing as a major or minor reason for
    interrupting their educations. 91.4% of the respondents indicated it was not a reason.
    Table 24.
    Academic standing.
     
    Reason
    Frequency
    Valid Percent
    Cumulative Percent
    Major Reason
    3
    2.6
    2.6
    Minor Reason
    7
    6.0
    8.6
    Not a Reason
    106
    91.4
    100.0
    Sub Total
    116
    100.0
      
    Missing
    171
     
      
    Total
    287
     
      

    Page 24
    Interruption for church/mission service was not a reason for 75.2% of the respondents. This is in
    keeping with the adult learner nature of the sample. The converse is true of students on campus at USU
    where the more traditional student attends.
    Table 25.
    Church/mission service.
    Reason
    Frequency
    Valid Percent
    Cumulative Percent
    Major Reason
    27
    23.1
    23.1
    Minor Reason
    2
    1.7
    24.8
    Not a Reason
    88
    75.2
    100.0
    Sub Total
    117
    100.0
      
    Missing
    170
     
      
    Total
    287
     
      
    Job opportunity was a major or minor reason for interruptions for 42.5% of the respondents.
    Table 26.
    Job opportunity.
    Reason
    Frequency
    Valid Percent
    Cumulative Percent
    Major Reason
    36
    30.0
    30.0
    Minor Reason
    15
    12.5
    42.5
    Not a Reason
    69
    57.5
    100.0
    Sub Total
    120
    100.0
      
    Missing
    167
     
      
    Total
    287
     
      
    For the majority of respondents (87.5%) illness was not a reason for interrupting their educations.
    Table 27.
    Illness.
    Reason
    Frequency
    Valid Percent
    Cumulative Percent
    Major Reason
    11
    9.2
    9.2
    Minor Reason
    4
    3.3
    12.5
    Not a Reason
    105
    87.5
    100.0
    Sub Total
    120
    100.0
      
    Missing
    167
     
      
    Total
    287
     
      
    For 21.2% of the respondents lack of interest was a major or minor reason for interrupting their
    educations. For the majority (78.8%) it was not a reason.
    Table 28.
    Lack of interest.
    Reason
    Frequency
    Valid Percent
    Cumulative Percent
    Major Reason
    3
    2.5
    2.5
    Minor Reason
    22
    18.6
    21.2
    Not a Reason
    93
    78.8
    100.0
    Sub Total
    118
    100.0
      
    Missing
    169
     
      
    Total
    287
     
      

    Page 25
    21.7% of the respondents cited transferring to another school as a major or minor reason for
    interrupting their educations. For 78.3% of the respondents this was not a reason.
    Table 29.
    Transferred to another school.
    Reason
    Frequency
    Valid Percent
    Cumulative Percent
    Major Reason
    13
    10.8
    10.8
    Minor Reason
    13
    10.8
    21.7
    Not a Reason
    94
    78.3
    100.0
    Sub Total
    120
    100.0
      
    Missing
    167
     
      
    Total
    287
     
      
    No respondents interrupted their educations to participate in an exchange program.
    Table 30.
    Exchange program.
    Reason
    Frequency
    Valid Percent
    Cumulative Percent
    Major Reason
    0
    0.0
    0.0
    Minor Reason
    0
    0.0
    0.0
    Not a Reason
    116
    100.0
    100.0
    Sub Total
    116
    Missing
    171
     
      
    Total
    287
     
      
    A very slim majority of the respondents (50.8%) cited employment demands as a major or minor
    reason for interrupting their educations.
    Table 31.
    Employment demands.
    Reason
    Frequency
    Valid Percent
    Cumulative Percent
    Major Reason
    44
    33.8
    33.8
    Minor Reason
    22
    16.9
    50.8
    Not a Reason
    64
    49.2
    100.0
    Sub Total
    130
    100.0
      
    Missing
    157
     
      
    Total
    287
     
      
    FINANCIAL AID
    Respondents were asked to rate their sources of financial aid while attending USU. Each table
    represents a possible source. They were to indicate whether the source was major, minor, or not a
    source of financial aid. Percentages represent the sub total of the sample who responded to having
    received financial aid of some kind while attending USU.
    34.3% of the respondents cited parents as a major or minor source of financial aid. However,
    65.7% stated parents were not a source of financial aid.

    Page 26
    Table 32.
    Parents.
    Reason
    Frequency
    Valid Percent
    Cumulative Percent
    Major Source
    31
    14.6
    14.6
    Minor Source
    42
    19.7
    34.3
    Not a Source
    140
    65.7
    100.0
    Sub Total
    213
    100.0
      
    Missing
    74
     
      
    Total
    287
     
      
    42.4% of the respondents cited their spouse as a source of financial aid while attending school.
    The majority (57.6%) indicated that their spouse was not a source of financial aid. More women than
    expected cited their spouses as a major or minor source of financial aid, and more men than women
    cited their spouses as not a source of financial aid (X
    2
    = 40.36, df = 2, p < .001).
    Table 33.
    Spouse.
    Reason
    Frequency
    Valid Percent
    Cumulative Percent
    Major Source
    37
    17.1
    17.1
    Minor Source
    55
    25.3
    42.4
    Not a Source
    125
    57.6
    100.0
    Sub Total
    217
    100.0
      
    Missing
    70
     
      
    Total
    287
     
      
    An overwhelming majority of respondents (91.2%) indicated that other relatives were not a
    source of financial aid.
    Table 34.
    Other relatives.
    Source
    Frequency
    Valid Percent
    Cumulative Percent
    Major Source
    5
    2.5
    2.5
    Minor Source
    13
    6.4
    8.8
    Not a Source
    186
    91.2
    100.0
    Sub Total
    204
    100.0
      
    Missing
    83
     
      
    Total
    287
     
      
    46.5% of the respondents indicated that their savings were a major or minor source of their
    financial aid. However, a very small majority ( 53.5%) indicated that savings were not a source of
    financial aid for their educations.
    Table 35.
    Savings.
    Source
    Frequency
    Valid Percent
    Cumulative Percent
    Major Source
    50
    23.3
    23.3
    Minor Source
    50
    23.3
    46.5
    Not a Source
    115
    53.5
    100.0
    Sub Total
    215
    100.0
      
    Missing
    72
     
      
    Total
    287
     
      

    Page 27
    A majority of respondents (72.2%) indicated that employment was a major or minor source of
    financial aid for their educations.
    Table 36.
    Employment (not work­study).
    Source
    Frequency
    Valid Percent
    Cumulative Percent
    Major Source
    112
    49.3
    49.3
    Minor Source
    52
    22.9
    72.2
    Not a Source
    63
    27.8
    100.0
    Sub Total
    227
    100.0
      
    Missing
    60
     
      
    Total
    287
     
      
    Almost all respondents (98.5%) indicated that work­study was not a source of financial aid for
    their educations.
    Table 37.
    Work­Study.
    Source
    Frequency
    Valid Percent
    Cumulative Percent
    Major Source
    2
    1.0
    1.0
    Minor Source
    1
    .5
    1.5
    Not a Source
    199
    98.5
    100.0
    Sub Total
    202
    100.0
      
    Missing
    85
     
      
    Total
    287
     
      
    Almost all respondents (98.0%) indicated that a graduate assistantship was not a source of
    financial aid for their educations.
    Table 38.
    Graduate assistantship.
    Source
    Frequency
    Valid Percent
    Cumulative Percent
    Major Source
    3
    1.5
    1.5
    Minor Source
    1
    .5
    2.0
    Not a Source
    200
    98.0
    100.0
    Sub Total
    204
    100.0
      
    Missing
    83
     
      
    Total
    287
     
      
    The majority of respondents (72.9%) reported that scholarships were not a source of financial aid
    for their educations. However, 27.1% cited scholarships as a major or minor source of financial aid.
    Table 39.
    Scholarship.
    Source
    Frequency
    Valid Percent
    Cumulative Percent
    Major Source
    33
    15.7
    15.7
    Minor Source
    24
    11.4
    27.1
    Not a Source
    153
    72.9
    100.0
    Sub Total
    210
    100.0
      
    Missing
    77
     
      
    Total
    287
     
      

    Page 28
    Over one third of the respondents (35.6%) cited loans as a major or minor source of financial aid
    for their educations. However, the majority of respondents (64.4%) indicated loans were not a source of
    financial aid.
    Table 40.
    Loans.
    Source
    Frequency
    Valid Percent
    Cumulative Percent
    Major Source
    59
    26.6
    26.6
    Minor Source
    20
    9.0
    35.6
    Not a Source
    143
    64.4
    100.0
    Total
    222
    100.0
      
    Missing
    65
     
      
    Total
    287
     
      
     
    13.3% of the respondents cited grants as a major or minor source of financial aid for their
    educations. However, for the majority (86.7%) grants were not a source.
    Table 41.
    Grants.
    Source
    Frequency
    Valid Percent
    Cumulative Percent
    Major Source
    25
    11.9
    11.9
    Minor Source
    3
    1.4
    13.3
    Not a Source
    182
    86.7
    100.0
    Sub Total
    210
    100.0
      
    Missing
    77
     
      
    Total
    287
     
      
    A little over a quarter of the respondents (26.4%) cited veteran
    s benefits as a major or minor
    source of financial aid for their educations. This is much higher than on­campus samples, again
    reflecting the nature of this sample as adult learners.
    Table 42.
    Veteran
    s benefits.
    Source
    Frequency
    Valid Percent
    Cumulative Percent
    Major Source
    46
    20.9
    20.9
    Minor Source
    12
    5.5
    26.4
    Not a Source
    162
    73.6
    100.0
    Sub Total
    220
    100.0
      
    Missing
    67
     
      
    Total
    287
     
      
    ADVISING
    A majority of respondents (61.0%) were assigned an advisor by their college or department.
    However, 14.8% did not know if they had an advisor.

    Page 29
    Table 43.
    Were you assigned an advisor by your college/department?
    Assigned Advisor
    Frequency
    Valid Percent
    Cumulative Percent
    Yes
    169
    61.0
    61.0
    No
    67
    24.2
    85.2
    Don't know
    41
    14.8
    100.0
    Sub Total
    277
    100.0
      
    Missing
    10
     
      
    Total
    287
     
      
      
    A majority of respondents (59.3%) met with their advisors once or more a year. 40.7% reported
    never meeting with their advisors. More distance education students than on campus students never see
    their advisors.
    Table 44.
    How often did you meet with your advisor?
    Met With Advisor
    Frequency
    Valid Percent
    Cumulative Percent
    Weekly
    5
    1.8
    1.8
    Monthly
    9
    3.3
    5.1
    Each Quarter/Semester
    75
    27.5
    32.6
    Once a Year
    73
    26.7
    59.3
    Never
    111
    40.7
    100.0
    Sub Total
    273
    100.0
      
    Missing
    14
     
      
    Total
    287
     
      
    A little over half of the respondents (51.3%) did not know what type of an advisor they had. A
    plurality of those students who knew (23.8%) indicated their advisor was a faculty member.
    Table 45.
    Was your advisor a:
    Type of Advisor
    Frequency
    Valid Percent
    Cumulative Percent
    Continuing Ed Administrator
    24
    9.1
    9.1
    Faculty member
    63
    23.8
    32.8
    Full­time advisor
    42
    15.8
    48.7
    Don't know
    136
    51.3
    100.0
    Sub Total
    265
    100.0
      
    Missing
    22
     
      
    Total
    287
     
      
    A plurality of respondents (36.2%) reported that their major source for academic planning was
    the major requirement sheets. The next reported source was their advisors (20.3%).

    Page 30
    Table 46.
    What was the major source of planning in your academic program?
    Source
    Frequency
    Valid Percent
    Cumulative Percent
    Advisor
    55
    20.3
    20.3
    Other faculty
    13
    4.8
    25.1
    Catalog
    48
    17.7
    42.8
    Major requirement sheets
    98
    36.2
    79.0
    Other students
    24
    8.9
    87.8
    Other
    33
    12.2
    100.0
    Sub Total
    271
    100.0
      
    Missing
    16
     
      
    Total
    287
     
      
    Students
    asked if their advisor did the following:
    A majority of respondents (64.3%) agreed or strongly agreed that their advisor gave them correct
    information on services and programs. About one quarter (26.4%) were neutral. 60 respondents or so
    did not answer the following items addressing advisor satisfaction. It is assumed that these may have
    been respondents who did not know who their advisor was and some who had possibly never seen their
    advisor.
    Table 47.
    Gave me correct information on services/programs.
    Agreement
    Frequency
    Valid Percent
    Cumulative Percent
    Strongly Agree
    72
    31.7
    31.7
    Agree
    74
    32.6
    64.3
    Neutral
    60
    26.4
    90.7
    Disagree
    10
    4.4
    95.2
    Strongly Disagree
    11
    4.8
    100.0
    Sub Total
    227
    100.0
      
    Missing
    60
     
      
    Total
    287
     
      
    A majority of respondents (55.9%) agreed or strongly agreed that their advisor was interested in
    their welfare. 30.0% were neutral.
    Table 48.
    Was interested in my welfare.
    Agreement
    Frequency
    Valid Percent
    Cumulative Percent
    Strongly Agree
    57
    25.1
    25.1
    Agree
    70
    30.8
    55.9
    Neutral
    68
    30.0
    85.9
    Disagree
    14
    6.2
    92.1
    Strongly Disagree
    18
    7.9
    100.0
    Sub Total
    227
    100.0
      
    Missing
    60
     
      
    Total
    287
     
      
    Less than half of the respondents (46.5%) agreed or strongly agreed that their advisors were
    readily available for consultation. 32.5% were neutral and 20.0% of the respondents disagreed or

    Page 31
    strongly disagreed about the availability of their advisors.
    Table 49.
    Was readily available for consultation.
    Agreement
    Frequency
    Valid Percent
    Cumulative Percent
    Strongly Agree
    40
    17.5
    17.5
    Agree
    66
    28.9
    46.5
    Neutral
    74
    32.5
    78.9
    Disagree
    26
    11.4
    90.4
    Strongly Disagree
    22
    9.6
    100.0
    Sub Total
    228
    100.0
      
    Missing
    59
     
      
    Total
    287
     
      
    Less than half of the respondents (44.1%) agreed or strongly agreed that their advisors helped
    them make academic career decisions. 36% were neutral.
    Table 50.
    Helped me make academic/career decisions.
    Agreement
    Frequency
    Valid Percent
    Cumulative Percent
    Strongly Agree
    39
    17.6
    17.6
    Agree
    59
    26.6
    44.1
    Neutral
    80
    36.0
    80.2
    Disagree
    24
    10.8
    91.0
    Strongly Disagree
    20
    9.0
    100.0
    Sub Total
    222
    100.0
      
    Missing
    65
     
      
    Total
    287
     
      
    A majority of respondents (63.3%) agreed or strongly agreed that their interactions with their
    advisors were positive. 27.0% of the respondents were neutral.
    Table 51.
    Interactions with my advisor were positive.
    Agreement
    Frequency
    Valid Percent
    Cumulative Percent
    Strongly Agree
    75
    33.2
    33.2
    Agree
    68
    30.1
    63.3
    Neutral
    61
    27.0
    90.3
    Disagree
    8
    3.5
    93.8
    Strongly Disagree
    14
    6.2
    100.0
    Sub Total
    226
    100.0
      
    Missing
    61
     
      
    Total
    287
     
      
    Barely over half of the respondents (51.3%) agreed or strongly agreed that they were satisfied
    with the advising system at USU. 27.9% of the respondents were neutral and 20.8% disagreed or
    strongly disagreed.

    Page 32
    Table 52.
    Overall I was satisfied with the advising system at USU.
    Agreement
    Frequency
    Valid Percent
    Cumulative Percent
    Strongly Agree
    53
    23.5
    23.5
    Agree
    63
    27.9
    51.3
    Neutral
    63
    27.9
    79.2
    Disagree
    25
    11.1
    90.3
    Strongly Disagree
    22
    9.7
    100.0
    Sub Total
    226
    100.0
      
    Missing
    61
     
      
    Total
    287
     
      
    Just over half of the respondents (51.1%) agreed or strongly agreed that they were satisfied with
    the advising system in their colleges or departments. Nearly one third (31.7%) were neutral and 17.2%
    disagreed or strongly disagreed with this statement.
    Table 53.
    Overall I was satisfied with the advising system in my college/department.
    Agreement
    Frequency
    Valid Percent
    Cumulative Percent
    Strongly Agree
    56
    24.7
    24.7
    Agree
    60
    26.4
    51.1
    Neutral
    72
    31.7
    82.8
    Disagree
    19
    8.4
    91.2
    Strongly Disagree
    20
    8.8
    100.0
    Sub Total
    227
    100.0
      
    Missing
    60
     
      
    Total
    287
     
      
    A little over half of the respondents (52.9%) agreed or strongly agreed that they were satisfied
    with their advisor. 32.9% of the respondents were neutral.
    Table 54.
    Overall I was satisfied with my advisor.
    Agreement
    Frequency
    Valid Percent
    Cumulative Percent
    Strongly Agree
    56
    24.9
    24.9
    Agree
    63
    28.0
    52.9
    Neutral
    74
    32.9
    85.8
    Disagree
    14
    6.2
    92.0
    Strongly Disagree
    18
    8.0
    100.0
    Sub Total
    225
    100.0
      
    Missing
    62
     
      
    Total
    287
     
      
    COURSES AND FACULTY
    A very large majority of the respondents (91.1%) reported that they were satisfied or very
    satisfied with the overall quality of their educations at USU.

    Page 33
    Table 55.
    Overall quality of education.
    Satisfaction
    Frequency
    Valid Percent
    Cumulative Percent
    Very Satisfied
    100
    36.9
    36.9
    Satisfied
    147
    54.2
    91.1
    Dissatisfied
    16
    5.9
    97.0
    Very Dissatisfied
    8
    3.0
    100.0
    Sub Total
    271
    100.0
      
    Missing
    16
     
      
    Total
    287
     
      
    Even more respondents (93.0%) stated that they were satisfied or very satisfied with the overall
    quality of the University Studies/General Education programs at USU.
    Table 56.
    Overall quality of University Studies/General Education.
    Satisfaction
    Frequency
    Valid Percent
    Cumulative Percent
    Very Satisfied
    80
    31.1
    31.1
    Satisfied
    159
    61.9
    93.0
    Dissatisfied
    13
    5.1
    98.1
    Very Dissatisfied
    5
    1.9
    100.0
    Sub Total
    257
    100.0
      
    Missing
    30
     
      
    Total
    287
     
      
     
    90.6% of the respondents reported that they were satisfied or very satisfied with the overall
    quality of the program in their majors.
    Table 57.
    Overall quality of the program in the major.
    Satisfaction
    Frequency
    Valid Percent
    Cumulative Percent
    Very Satisfied
    84
    31.5
    31.5
    Satisfied
    158
    59.2
    90.6
    Dissatisfied
    16
    6.0
    96.6
    Very Dissatisfied
    9
    3.4
    100.0
    Sub Total
    267
    100.0
      
    Missing
    20
     
      
    Total
    287
     
      
    A few less respondents, but still a majority (85.6%), were satisfied or very satisfied with the
    variety of courses in their majors.

    Page 34
    Table 58.
    Variety of courses in the major.
    Satisfaction
    Frequency
    Valid Percent
    Cumulative Percent
    Very Satisfied
    57
    21.1
    21.1
    Satisfied
    174
    64.4
    85.6
    Dissatisfied
    27
    10.0
    95.6
    Very Dissatisfied
    12
    4.4
    100.0
    Sub Total
    270
    100.0
      
    Missing
    17
     
      
    Total
    287
     
      
    More respondents (91.5%) were satisfied or very satisfied with the variety of courses in
    University Studies/General Education.
    Table 59.
    Variety of courses in University Studies/General Education.
    Satisfaction
    Frequency
    Valid Percent
    Cumulative Percent
    Very Satisfied
    60
    24.2
    24.2
    Satisfied
    167
    67.3
    91.5
    Dissatisfied
    14
    5.6
    97.2
    Very Dissatisfied
    7
    2.8
    100.0
    Sub Total
    248
    100.0
      
    Missing
    39
     
      
    Total
    287
     
      
    A large majority of respondents (92.9%) were satisfied or very satisfied with the challenge of
    courses in their majors.
    Table 60.
    Challenge of courses in the major.
    Satisfaction
    Frequency
    Valid Percent
    Cumulative Percent
    Very Satisfied
    90
    33.7
    33.7
    Satisfied
    158
    59.2
    92.9
    Dissatisfied
    12
    4.5
    97.4
    Very Dissatisfied
    7
    2.6
    100.0
    Sub Total
    267
    100.0
      
    Missing
    20
     
      
    Total
    287
     
      
    Even more respondents (95.5%) were satisfied or very satisfied with the challenge of courses in
    University Studies/General Education.

    Page 35
    Table 61.
    Challenge of courses in University Studies/General Education.
    Satisfaction
    Frequency
    Valid Percent
    Cumulative Percent
    Very Satisfied
    71
    28.7
    28.7
    Satisfied
    165
    66.8
    95.5
    Dissatisfied
    4
    1.6
    97.2
    Very Dissatisfied
    7
    2.8
    100.0
    Sub Total
    247
    100.0
      
    Missing
    40
     
      
    Total
    287
     
      
    84.9% of the respondents were either satisfied or very satisfied with the accessibility of faculty,
    some 6% to 10% or so lower than earlier items.
    Table 62.
    Accessibility of faculty.
    Satisfaction
    Frequency
    Valid Percent
    Cumulative Percent
    Very Satisfied
    64
    23.7
    23.7
    Satisfied
    165
    61.1
    84.8
    Dissatisfied
    34
    12.6
    97.4
    Very Dissatisfied
    7
    2.6
    100.0
    Sub Total
    270
    100.0
      
    Missing
    17
     
      
    Total
    287
     
      
    A few more respondents (88.2%) were satisfied or very satisfied with the helpfulness of faculty.
    Table 63.
    Helpfulness of faculty.
    Satisfaction
    Frequency
    Valid Percent
    Cumulative Percent
    Very Satisfied
    82
    30.3
    30.3
    Satisfied
    157
    57.9
    88.2
    Dissatisfied
    24
    8.9
    97.0
    Very Dissatisfied
    8
    3.0
    100.0
    Sub Total
    271
    100.0
      
    Missing
    16
     
      
    Total
    287
     
      
    92.6% of the respondents were satisfied or very satisfied with the degree to which they were
    treated fairly while at USU.
    Table 64.
    The degree to which you were treated fairly.
    Satisfaction
    Frequency
    Valid Percent
    Cumulative Percent
    Very Satisfied
    98
    36.2
    36.2
    Satisfied
    153
    56.5
    92.6
    Dissatisfied
    13
    4.8
    97.4
    Very Dissatisfied
    7
    2.6
    100.0
    Sub Total
    271
    100.0
      

    Page 36
    Missing
    16
     
      
    Total
    287
     
      
    GOALS AND PROGRESS TOWARD GOALS
    Students were asked to indicate the importance of a variety of goals in their college educations.
    Students were then asked to indicate the extent to which their education at USU contributed to their
    progress toward those goals. Tables are presented in pairs; first, Importance of Goal, and second Extent
    of Progress toward that goal.
    The majority of respondents (97.3%) indicated that general knowledge was a very important or
    moderately important goal. Almost equal numbers of respondents (96.5%) reported their extent of
    progress toward this goal was good or very good.
    Table 65.
    Importance of Goal:
     
    General knowledge.
    Importance
    Frequency
    Valid Percent
    Cumulative Percent
    Very Important
    174
    67.4
    67.4
    Moderately Important
    77
    29.8
    97.3
    Not Important
    7
    2.7
    100.0
    Sub Total
    258
    100.0
      
    Missing
    29
     
      
    Total
    287
     
      
    Table 66.
    Extent of Progress: General knowledge.
    Progress
    Frequency
    Valid Percent
    Cumulative Percent
    Very Good
    88
    34.0
    34.0
    Good
    162
    62.5
    96.5
    Poor
    6
    2.3
    98.8
    Very Poor
    3
    1.2
    100.0
    Sub Total
    259
    100.0
      
    Missing
    28
     
      
    Total
    287
     
      
    Almost a third fewer respondents (69.5%) rated appreciation of the arts as moderately important
    or very important. However, more respondents (83.0%) reported having made good or very good
    progress toward meeting that goal.
    Table 67.
    Importance of Goal: Appreciation of the arts.
    Importance
    Frequency
    Valid Percent
    Cumulative Percent
    Very Important
    55
    21.5
    21.5
    Moderately Important
    123
    48.0
    69.5
    Not Important
    78
    30.5
    100.0
    Sub Total
    256
    100.0
      
    Missing
    31
     
      
    Total
    287
     
      

    Page 37
    Table 68.
    Extent of Progress: Appreciation of the arts.
    Progress
    Frequency
    Valid Percent
    Cumulative Percent
    Very Good
    38
    15.4
    15.4
    Good
    167
    67.6
    83.0
    Poor
    26
    10.5
    93.5
    Very Poor
    16
    6.5
    100.0
    Sub Total
    247
    100.0
      
    Missing
    40
     
      
    Total
    287
     
      
    90.1% of the respondents ranked social interpersonal skills as moderately important or very
    important. 91.2% rated their progress toward this goal as good or very good.
    Table 69.
    Importance of Goal: Social interpersonal skills.
    Importance
    Frequency
    Valid Percent
    Cumulative Percent
    Very Important
    113
    44.7
    44.7
    Moderately Important
    115
    45.5
    90.1
    Not Important
    25
    9.9
    100.0
    Sub Total
    253
    100.0
      
    Missing
    34
     
      
    Total
    287
     
      
    Table 70.
    Extent of Progress: Social interpersonal skills.
    Progress
    Frequency
    Valid Percent
    Cumulative Percent
    Very Good
    59
    23.5
    23.5
    Good
    170
    67.7
    91.2
    Poor
    15
    6.0
    97.2
    Very Poor
    7
    2.8
    100.0
    Sub Total
    251
    100.0
      
    Missing
    36
     
      
    Total
    287
     
      
    A few less respondents (88.4%) rated the goal of independence as very important or moderately
    important. However, more respondents (94.5%) reported their progress toward this goal as good or very
    good.
    Table 71.
    Importance of Goal: Independence.
    Importance
    Frequency
    Valid Percent
    Cumulative Percent
    Very Important
    123
    47.7
    47.7
    Moderately Important
    105
    40.7
    88.4
    Not Important
    30
    11.6
    100.0
    Sub Total
    258
    100.0
      
    Missing
    29
     
      
    Total
    287
     
      

    Page 38
    Table 72.
    Extent of Progress: Independence.
    Progress
    Frequency
    Valid Percent
    Cumulative Percent
    Very Good
    78
    30.8
    30.8
    Good
    161
    63.6
    94.5
    Poor
    10
    4.0
    98.4
    Very Poor
    4
    1.6
    100.0
    Sub Total
    253
    100.0
      
    Missing
    34
     
      
    Total
    287
     
      
    A large majority of respondents (89.9%) rated self­confidence as a very important or moderately
    important goal. About the same number of respondents (90.0%) reported good or very good progress
    toward this goal.
    Table 73.
    Importance of Goal: Self confidence.
    Importance
    Frequency
    Valid Percent
    Cumulative Percent
    Very Important
    150
    58.1
    58.1
    Moderately Important
    82
    31.8
    89.9
    Not Important
    26
    10.1
    100.0
    Sub Total
    258
    100.0
      
    Missing
    29
     
      
    Total
    287
     
      
    Table 74.
    Extent of Progress: Self confidence.
    Progress
    Frequency
    Valid Percent
    Cumulative Percent
    Very Good
    59
    23.6
    23.6
    Good
    166
    66.4
    90.0
    Poor
    17
    6.8
    96.8
    Very Poor
    8
    3.2
    100.0
    Sub Total
    250
    100.0
      
    Missing
    37
     
      
    Total
    287
     
      
    91.7% of the respondents reported that development of leadership skills was a very important or
    a moderately important goal. A few less respondents (88.8%) reported that their progress toward this
    goal was good or very good.
    Table 75.
    Importance of Goal: Leadership skills.
    Importance
    Frequency
    Valid Percent
    Cumulative Percent
    Very Important
    135
    53.1
    53.1
    Moderately Important
    98
    38.6
    91.7
    Not Important
    21
    8.3
    100.0
    Total
    254
    100.0
      
    Missing
    33
     
      
    Total
    287
     
      

    Page 39
    Table 76.
    Extent of Progress: Leadership skills.
    Progress
    Frequency
    Valid Percent
    Cumulative Percent
    Very Good
    68
    27.1
    27.1
    Good
    155
    61.8
    88.8
    Poor
    20
    8.0
    96.8
    Very Poor
    8
    3.2
    100.0
    Sub Total
    251
    100.0
      
    Missing
    36
     
      
    Total
    287
     
      
    A few less respondents (85.7%) reported that the importance of the development of sensitivity
    and tolerance to alternative views and cultures was moderately important or very important. However,
    more respondents (94.0%) reported that their progress toward this goal was good or very good.
    Table 77.
    Importance of Goal: Sensitivity/tolerance to alternative views and cultures.
    Importance
    Frequency
    Valid Percent
    Cumulative Percent
    Very Important
    107
    42.5
    42.5
    Moderately Important
    109
    43.3
    85.7
    Not Important
    36
    14.3
    100.0
    Sub Total
    252
    100.0
      
    Missing
    35
     
      
    Total
    287
     
      
    Table 78.
    Extent of Progress: Sensitivity/tolerance to alternative views and cultures.
    Progress
    Frequency
    Valid Percent
    Cumulative Percent
    Very Good
    76
    30.5
    30.5
    Good
    158
    63.5
    94.0
    Poor
    9
    3.6
    97.6
    Very Poor
    6
    2.4
    100.0
    Sub Total
    249
    100.0
      
    Missing
    38
     
      
    Total
    287
     
      
    86.4% of the respondents felt that the development of sensitivity and tolerance to others was a
    very important or moderately important goal. More respondents (92.3%) felt that they had made good or
    very good progress toward that goal.
    Table 79.
    Importance of Goal: Sensitivity/tolerance to others.
    Importance
    Frequency
    Valid Percent
    Cumulative Percent
    Very Important
    121
    48.4
    48.4
    Moderately Important
    95
    38.0
    86.4
    Not Important
    34
    13.6
    100.0
    Sub Total
    250
    100.0
      
    Missing
    37
     
      
    Total
    287
     
      

    Page 40
    Table 80.
    Extent of Progress: Sensitivity/tolerance to others.
    Progress
    Frequency
    Valid Percent
    Cumulative Percent
    Very Good
    75
    30.4
    30.4
    Good
    153
    61.9
    92.3
    Poor
    13
    5.3
    97.6
    Very Poor
    6
    2.4
    100.0
    Sub Total
    247
    100.0
      
    Missing
    40
     
      
    Total
    287
     
      
    Almost all of the respondents (98.4%) rated the development of their level of intellect as very
    important or moderately important. A few less respondents (93.7%) rated their progress in the
    development of their level of intellect as good or very good.
    Table 81.
    Importance of Goal: Level of intellect.
    Importance
    Frequency
    Valid Percent
    Cumulative Percent
    Very Important
    168
    65.9
    65.9
    Moderately Important
    83
    32.5
    98.4
    Not Important
    4
    1.6
    100.0
    Sub Total
    255
    100.0
      
    Missing
    32
     
      
    Total
    287
     
      
    Table 82.
    Extent of Progress: Level of intellect.
    Progress
    Frequency
    Valid Percent
    Cumulative Percent
    Very Good
    76
    30.2
    30.2
    Good
    160
    63.5
    93.7
    Poor
    13
    5.2
    98.8
    Very Poor
    3
    1.2
    100.0
    Sub Total
    252
    100.0
      
    Missing
    35
     
      
    Total
    287
     
      
    Fewer respondents (81.7%) felt that an affiliation with their department or college was
    moderately important or very important. Approximately the same proportion of respondents (80.5%) felt
    they had made good or very good progress toward this goal.
    Table 83.
    Importance of Goal: Affiliation with a department/program.
    Importance
    Frequency
    Valid Percent
    Cumulative Percent
    Very Important
    79
    30.7
    30.7
    Moderately Important
    131
    51.0
    81.7
    Not Important
    47
    18.3
    100.0
    Sub Total
    257
    100.0
      
    Missing
    30
     
      
    Total
    287
     
      

    Page 41
    Table 84.
    Extent of Progress: Affiliation with a department/program.
    Progress
    Frequency
    Valid Percent
    Cumulative Percent
    Very Good
    34
    13.5
    13.5
    Good
    168
    66.9
    80.5
    Poor
    33
    13.1
    93.6
    Very Poor
    16
    6.4
    100.0
    Sub Total
    251
    100.0
      
    Missing
    36
     
      
    Total
    287
     
      
    Over half of the respondents (65.6%) rated interactions with international and minority students
    as moderately important or very important. A very few more respondents (67.9%) reported good or very
    good progress toward the goal.
    Table 85.
    Importance of Goal: Interactions with international/minority students.
    Importance
    Frequency
    Valid Percent
    Cumulative Percent
    Very Important
    52
    20.3
    20.3
    Moderately Important
    116
    45.3
    65.6
    Not Important
    88
    34.4
    100.0
    Total
    256
    100.0
      
    Missing
    31
     
      
    Total
    287
     
      
    Table 86.
    Extent of Progress: Interactions with international/minority students.
    Progress
    Frequency
    Valid Percent
    Cumulative Percent
    Very Good
    28
    11.5
    11.5
    Good
    137
    56.4
    67.9
    Poor
    54
    22.2
    90.1
    Very Poor
    24
    9.9
    100.0
    Sub Total
    243
    100.0
      
    Missing
    44
     
      
    Total
    287
     
      
    About three quarters of the respondents (76.8%) cited informal interactions with professors as a
    moderately important or very important goal. Fewer respondents (69.1%) reported they had made good
    or very good progress toward this goal.
    Table 87.
    Importance of Goal: Informal interactions with professors.
    Importance
    Frequency
    Valid Percent
    Cumulative Percent
    Very Important
    54
    21.6
    21.6
    Moderately Important
    138
    55.2
    76.8
    Not Important
    58
    23.2
    100.0
    Sub Total
    250
    100.0
      
    Missing
    37
     
      
    Total
    287
     
      

    Page 42
    Table 88.
    Extent of Progress: Informal interactions with professors.
    Progress
    Frequency
    Valid Percent
    Cumulative Percent
    Very Good
    38
    15.3
    15.3
    Good
    134
    53.8
    69.1
    Poor
    51
    20.5
    89.6
    Very Poor
    26
    10.4
    100.0
    Sub Total
    249
    100.0
      
    Missing
    38
     
      
    Total
    287
     
      
    Fewer respondents (63.4%) reported that affiliation with the USU community was a moderately
    important or very important goal. Fewer respondents (60.7%) reported that they had made good or very
    good progress toward this goal. However, 39.3% of the respondents reported that they had made poor or
    very poor progress toward this goal.
    Table 89.
    Importance of Goal: Affiliation with the USU community.
    Importance
    Frequency
    Valid Percent
    Cumulative Percent
    Very Important
    40
    15.7
    15.7
    Moderately Important
    121
    47.6
    63.4
    Not Important
    93
    36.6
    100.0
    Sub Total
    254
    100.0
      
    Missing
    33
     
      
    Total
    287
     
      
    Table 90.
    Extent of Progress: Affiliation with the USU community.
    Progress
    Frequency
    Valid Percent
    Cumulative Percent
    Very Good
    18
    7.4
    7.4
    Good
    130
    53.3
    60.7
    Poor
    64
    26.2
    86.9
    Very Poor
    32
    13.1
    100.0
    Sub Total
    244
    100.0
      
    Missing
    43
     
      
    Total
    287
     
      
    A very large majority (92.1%) of the respondents reported that the development of verbal skills
    was very important or moderately important. Again, a very large majority (90.3%) reported that they had
    made good or very good progress toward the development of these skills.
    Table 91.
    Importance of Goal: Verbal skills.
    Importance
    Frequency
    Valid Percent
    Cumulative Percent
    Very Important
    136
    53.8
    53.8
    Moderately Important
    97
    38.3
    92.1
    Not Important
    20
    7.9
    100.0
    Sub Total
    253
    100.0
      
    Missing
    34
     
      
    Total
    287
     
      

    Page 43
    Table 92.
    Extent of Progress: Verbal skills.
    Progress
    Frequency
    Valid Percent
    Cumulative Percent
    Very Good
    56
    22.7
    22.7
    Good
    167
    67.6
    90.3
    Poor
    18
    7.3
    97.6
    Very Poor
    6
    2.4
    100.0
    Sub Total
    247
    100.0
      
    Missing
    40
     
      
    Total
    287
     
      
    89.0% of the respondents felt that working on their time management skills was very important
    or moderately important. A few less (83.7%) felt that they had made good or very good progress toward
    this goal.
    Table 93.
    Importance of Goal: Time management.
    Importance
    Frequency
    Valid Percent
    Cumulative Percent
    Very Important
    142
    55.7
    55.7
    Moderately Important
    85
    33.3
    89.0
    Not Important
    28
    11.0
    100.0
    Sub Total
    255
    100.0
      
    Missing
    32
     
      
    Total
    287
     
      
    Table 94.
    Extent of Progress: Time management.
    Progress
    Frequency
    Valid Percent
    Cumulative Percent
    Very Good
    56
    22.9
    22.9
    Good
    149
    60.8
    83.7
    Poor
    32
    13.1
    96.7
    Very Poor
    8
    3.3
    100.0
    Sub Total
    245
    100.0
      
    Missing
    42
     
      
    Total
    287
     
      
    91.3% of the respondents reported that the development of planning and organizational skills
    was very important or moderately important. Less respondents (87.4%) reported they had made good or
    very good progress toward this goal.
    Table 95.
    Importance of Goal: Planning and organizational skills.
    Importance
    Frequency
    Valid Percent
    Cumulative Percent
    Very Important
    146
    57.7
    57.7
    Moderately Important
    85
    33.6
    91.3
    Not Important
    22
    8.7
    100.0
    Sub Total
    253
    100.0
      
    Missing
    34
     
      
    Total
    287
     
      
     

    Page 44
    Table 96.
    Extent of Progress: Planning and organizational skills.
    Progress
    Frequency
    Valid Percent
    Cumulative Percent
    Very Good
    61
    24.7
    24.7
    Good
    155
    62.8
    87.4
    Poor
    24
    9.7
    97.2
    Very Poor
    7
    2.8
    100.0
    Sub Total
    247
    100.0
      
    Missing
    40
     
      
    Total
    287
     
      
    All most all respondents (98.4%) indicated that the development of job/career skills was very
    important or moderately important. Fewer, but still many respondents (92.3%) indicated that they had
    made good or very good progress toward this goal.
    Table 97.
    Importance of Goal: Job/Career skills.
    Importance
    Frequency
    Valid Percent
    Cumulative Percent
    Very Important
    217
    85.4
    85.4
    Moderately Important
    33
    13.0
    98.4
    Not Important
    4
    1.6
    100.0
    Sub Total
    254
    100.0
      
    Missing
    33
     
      
    Total
    287
     
      
    Table 98.
    Extent of Progress:
     
    Job/Career skills.
    Progress
    Frequency
    Valid Percent
    Cumulative Percent
    Very Good
    76
    30.6
    30.6
    Good
    153
    61.7
    92.3
    Poor
    15
    6.0
    98.4
    Very Poor
    4
    1.6
    100.0
    Sub Total
    248
    100.0
      
    Missing
    39
     
      
    Total
    287
     
      
    Fewer respondents (82.1%) indicated that management of their personal finances was a very
    important or moderately important goal. Slightly fewer respondents (79.7%) indicated that they had
    made good or very good progress toward this goal.
    Table 99.
    Importance of Goal: Management of personal finances.
    Importance
    Frequency
    Valid Percent
    Cumulative Percent
    Very Important
    132
    52.4
    52.4
    Moderately Important
    75
    29.8
    82.1
    Not Important
    45
    17.9
    100.0
    Sub Total
    252
    100.0
      
    Missing
    35
     
      
    Total
    287
     
      

    Page 45
    Table 100.
    Extent of Progress: Management of personal finances.
    Progress
    Frequency
    Valid Percent
    Cumulative Percent
    Very Good
    47
    19.8
    19.8
    Good
    142
    59.9
    79.7
    Poor
    37
    15.6
    95.4
    Very Poor
    11
    4.6
    100.0
    Sub Total
    237
    100.0
      
    Missing
    50
     
      
    Total
    287
     
      
    82.6% of the respondents reported that a personal system of values was very important or
    moderately important. A few more respondents (87.4%) reported that they had made good or very good
    progress toward this goal.
    Table 101.
    Importance of Goal: Personal system of values.
    Importance
    Frequency
    Valid Percent
    Cumulative Percent
    Very Important
    121
    47.8
    47.8
    Moderately Important
    88
    34.8
    82.6
    Not Important
    44
    17.4
    100.0
    Sub Total
    253
    100.0
      
    Missing
    34
     
      
    Total
    287
     
      
    Table 102.
    Extent of Progress: Personal system of values.
    Progress
    Frequency
    Valid Percent
    Cumulative Percent
    Very Good
    59
    24.7
    24.7
    Good
    150
    62.8
    87.4
    Poor
    21
    8.8
    96.2
    Very Poor
    9
    3.8
    100.0
    Sub Total
    239
    100.0
      
    Missing
    48
     
      
    Total
    287
     
      
    A majority of respondents (86.5%) reported that the development of awareness of social issues
    was moderately important or very important. About the same proportion of respondents (87.0%)
    reported that they had made good or very good progress toward this goal.
    Table 103.
    Importance of Goal: Awareness of social issues.
    Importance
    Frequency
    Valid Percent
    Cumulative Percent
    Very Important
    103
    41.0
    41.0
    Moderately Important
    114
    45.4
    86.5
    Not Important
    34
    13.5
    100.0
    Sub Total
    251
    100.0
      
    Missing
    36
     
      
    Total
    287
     
      

    Page 46
    Table 104.
    Extent of Progress: Awareness of social issues.
    Progress
    Frequency
    Valid Percent
    Cumulative Percent
    Very Good
    58
    23.6
    23.6
    Good
    156
    63.4
    87.0
    Poor
    25
    10.2
    97.2
    Very Poor
    7
    2.8
    100.0
    Sub Total
    246
    100.0
      
    Missing
    41
     
      
    Total
    287
     
      
    Nearly all respondents (96.0%) reported that the development of critical thinking abilities was a
    very important or moderately important goal. Nearly as many respondents (93.5%) reported that they
    had made good or very good progress toward this goal.
    Table 105.
    Importance of Goal: Critical thinking abilities.
    Importance
    Frequency
    Valid Percent
    Cumulative Percent
    Very Important
    162
    64.3
    64.3
    Moderately Important
    80
    31.7
    96.0
    Not Important
    10
    4.0
    100.0
    Sub Total
    252
    100.0
      
    Missing
    35
     
      
    Total
    287
     
      
    Table 106.
    Extent of Progress: Critical thinking abilities.
    Progress
    Frequency
    Valid Percent
    Cumulative Percent
    Very Good
    72
    29.1
    29.1
    Good
    159
    64.4
    93.5
    Poor
    14
    5.7
    99.2
    Very Poor
    2
    .8
    100.0
    Sub Total
    247
    100.0
      
    Missing
    40
     
      
    Total
    287
     
      
    A majority of the respondents (82.0%) reported that having an understanding of the sciences was
    moderately important or very important. Fewer respondents (77.5%) reported that they had made good
    or very good progress toward this goal.
    Table 107.
    Importance of Goal: Understanding
     
    of the sciences.
    Importance
    Frequency
    Valid Percent
    Cumulative Percent
    Very Important
    81
    32.4
    32.4
    Moderately Important
    124
    49.6
    82.0
    Not Important
    45
    18.0
    100.0
    Sub Total
    250
    100.0
      
    Missing
    37
     
      
    Total
    287
     
      

    Page 47
    Table 108.
    Extent of Progress: Understanding of the sciences.
    Progress
    Frequency
    Valid Percent
    Cumulative Percent
    Very Good
    40
    16.7
    16.7
    Good
    146
    60.8
    77.5
    Poor
    45
    18.8
    96.3
    Very Poor
    9
    3.8
    100.0
    Sub Total
    240
    100.0
      
    Missing
    47
     
      
    Total
    287
     
      
    90.3% of the respondents reported that developing the likelihood for a promotion or salary
    increase was a very important or moderately important goal for their educations. Fewer respondents
    (82.9%) reported that they had made good or very good progress toward this goal.
    Table 109.
    Importance of Goal: Likelihood for promotion/salary increase.
    Importance
    Frequency
    Valid Percent
    Cumulative Percent
    Very Important
    152
    61.3
    61.3
    Moderately Important
    72
    29.0
    90.3
    Not Important
    24
    9.7
    100.0
    Sub Total
    248
    100.0
      
    Missing
    39
     
      
    Total
    287
     
      
    Table 110.
    Extent of Progress: Likelihood for promotion/salary increase.
    Progress
    Frequency
    Valid Percent
    Cumulative Percent
    Very Good
    49
    20.0
    20.0
    Good
    154
    62.9
    82.9
    Poor
    33
    13.5
    96.3
    Very Poor
    9
    3.7
    100.0
    Sub Total
    245
    100.0
      
    Missing
    42
     
      
    Total
    287
     
      
    94.0% of the respondents reported that staying current with job demands was a very important or
    moderately important goal. Fewer respondents (88.2%) reported good or very good progress toward this
    goal.
    Table 111.
    Importance of Goal: Staying current with job demands.
    Importance
    Frequency
    Valid Percent
    Cumulative Percent
    Very Important
    159
    64.1
    64.1
    Moderately Important
    74
    29.8
    94.0
    Not Important
    15
    6.0
    100.0
    Sub Total
    248
    100.0
      
    Missing
    39
     
      
    Total
    287
     
      

    Page 48
    Table 112.
    Extent of Progress: Staying current with job demands.
    Progress
    Frequency
    Valid Percent
    Cumulative Percent
    Very Good
    61
    24.8
    24.8
    Good
    156
    63.4
    88.2
    Poor
    24
    9.8
    98.0
    Very Poor
    5
    2.0
    100.0
    Sub Total
    246
    100.0
      
    Missing
    41
     
      
    Total
    287
     
      
    94.8% of the respondents reported that development of problem solving skills was very
    important or moderately important. Nearly as many respondents 91.8% reported having made good or
    very good progress toward this goal.
    Table 113.
    Importance of Goal: Problem solving skills.
    Importance
    Frequency
    Valid Percent
    Cumulative Percent
    Very Important
    165
    65.7
    65.7
    Moderately Important
    73
    29.1
    94.8
    Not Important
    13
    5.2
    100.0
    Sub Total
    251
    100.0
      
    Missing
    36
     
      
    Total
    287
     
      
    Table 114.
    Extent of Progress: Problem solving skills.
    Progress
    Frequency
    Valid Percent
    Cumulative Percent
    Very Good
    74
    30.3
    30.3
    Good
    150
    61.5
    91.8
    Poor
    19
    7.8
    99.6
    Very Poor
    1
    .4
    100.0
    Sub Total
    244
    100.0
      
    Missing
    43
     
      
    Total
    287
     
      
    Almost all of the respondents (98.8%) reported that to obtain professional skills was a very
    important or moderately important goal of their educations. Fewer respondents but still more than 9 in
    10 reported that they had made good or very good progress toward this goal.
    Table 115.
    Importance of Goal: Obtain professional skills.
    Importance
    Frequency
    Valid Percent
    Cumulative Percent
    Very Important
    193
    75.7
    75.7
    Moderately Important
    59
    23.1
    98.8
    Not Important
    3
    1.2
    100.0
    Sub Total
    255
    100.0
      
    Missing
    32
     
      
    Total
    287
     
      

    Page 49
    Table 116.
    Extent of Progress: Obtain professional skills.
    Progress
    Frequency
    Valid Percent
    Cumulative Percent
    Very Good
    87
    35.1
    35.1
    Good
    140
    56.5
    91.5
    Poor
    17
    6.9
    98.4
    Very Poor
    4
    1.6
    100.0
    Sub Total
    248
    100.0
      
    Missing
    39
     
      
    Total
    287
     
      
    93.7% of the respondents reported that acquiring skills for self­directed learning was a very
    important or moderately important goal. Almost as many respondents (91.4%) reported that they had
    made good or very good progress toward this goal.
    Table 117.
    Importance of Goal: Acquire skills for self directed learning.
    Importance
    Frequency
    Valid Percent
    Cumulative Percent
    Very Important
    159
    63.1
    63.1
    Moderately Important
    77
    30.6
    93.7
    Not Important
    16
    6.3
    100.0
    Sub Total
    252
    100.0
      
    Missing
    35
     
      
    Total
    287
     
      
    Table 118.
    Extent of Progress: Acquire skills for self directed learning.
    Progress
    Frequency
    Valid Percent
    Cumulative Percent
    Very Good
    81
    33.2
    33.2
    Good
    142
    58.2
    91.4
    Poor
    17
    7.0
    98.4
    Very Poor
    4
    1.6
    100.0
    Sub Total
    244
    100.0
      
    Missing
    43
     
      
    Total
    287
     
      
    Over one third of the respondents (38.9%) reported that finding a spouse was a very important or
    moderately important goal. 61.1% reported that this goal was not important. This is indicative of the
    adult learners in this sample. 58.7% reported that they had made good for very good progress toward
    this goal.
    Table 119.
    Importance of Goal: Find a spouse/partner.
    Importance
    Frequency
    Valid Percent
    Cumulative Percent
    Very Important
    51
    20.6
    20.6
    Moderately Important
    45
    18.2
    38.9
    Not Important
    151
    61.1
    100.0
    Sub Total
    247
    100.0
      
    Missing
    40
     
      
    Total
    287
     
      

    Page 50
    Table 120.
    Extent of Progress: Find a spouse/partner.
    Progress
    Frequency
    Valid Percent
    Cumulative Percent
    Very Good
    44
    20.2
    20.2
    Good
    84
    38.5
    58.7
    Poor
    28
    12.8
    71.6
    Very Poor
    62
    28.4
    100.0
    Sub Total
    218
    100.0
      
    Missing
    69
     
      
    Total
    287
     
      
    Over half of the respondents (60.2%) reported that preparation for family life was a very
    important or moderately important goal. More respondents (68.6%) reported that they had made good or
    very good progress toward this goal.
    Table 121.
    Importance of Goal: Prepare for family life.
    Importance
    Frequency
    Valid Percent
    Cumulative Percent
    Very Important
    77
    31.3
    31.3
    Moderately Important
    71
    28.9
    60.2
    Not Important
    98
    39.8
    100.0
    Sub Total
    246
    100.0
      
    Missing
    41
     
      
    Total
    287
     
      
    Table 122.
    Extent of Progress: Prepare for family life.
    Progress
    Frequency
    Valid Percent
    Cumulative Percent
    Very Good
    40
    17.9
    17.9
    Good
    113
    50.7
    68.6
    Poor
    27
    12.1
    80.7
    Very Poor
    43
    19.3
    100.0
    Sub Total
    223
    100.0
      
    Missing
    64
     
      
    Total
    287
     
      
    Not quite half of the respondents (45.6%) reported that participation in extracurricular activities
    was a moderately important or very important goal. Over half (54.4%) reported that it was not an
    important goal. 52.0% of the respondents reports that they had made progress toward this goal.
    Table 123.
    Importance of Goal: Participate in extracurricular activities.
    Importance
    Frequency
    Valid Percent
    Cumulative Percent
    Very Important
    44
    17.7
    17.7
    Moderately Important
    69
    27.8
    45.6
    Not Important
    135
    54.4
    100.0
    Sub Total
    248
    100.0
      
    Missing
    39
     
      
    Total
    287
     
      

    Page 51
    Table 124.
    Extent of Progress: Participate in extracurricular activities.
    Progress
    Frequency
    Valid Percent
    Cumulative Percent
    Very Good
    22
    9.9
    9.9
    Good
    94
    42.2
    52.0
    Poor
    41
    18.4
    70.4
    Very Poor
    66
    29.6
    100.0
    Sub Total
    223
    100.0
      
    Missing
    64
     
      
    Total
    287
     
      
    A majority of respondents (84.1%) reported that learning to work well with others was a very
    important or moderately important goal of their educations. A few more respondents (88.0%) reported
    that they had made good or very good progress toward this goal.
    Table 125.
    Importance of Goal: Learn to work well with others.
    Importance
    Frequency
    Valid Percent
    Cumulative Percent
    Very Important
    129
    51.4
    51.4
    Moderately Important
    82
    32.7
    84.1
    Not Important
    40
    15.9
    100.0
    Sub Total
    251
    100.0
      
    Missing
    36
     
      
    Total
    287
     
      
    Table 126.
    Extent of Progress: Learn to work well with others.
    Progress
    Frequency
    Valid Percent
    Cumulative Percent
    Very Good
    67
    27.7
    27.7
    Good
    146
    60.3
    88.0
    Poor
    20
    8.3
    96.3
    Very Poor
    9
    3.7
    100.0
    Sub Total
    242
    100.0
      
    Missing
    45
     
      
    Total
    287
     
      
    SUPPORT SERVICES
    Importance, Use and Opinion of Services
    Respondents were asked to rate the level of importance and their satisfaction with support
    services made available to them by the university. If they had not used the service they were to indicate
    didn
    t use
    . In determining the level of satisfaction, the following calculations were made: Didn
    t use and
    no response were subtracted from the total to determine the number of respondents who used the
    service. The percent of satisfaction was then calculated using this figure.
    A majority of respondents (84.7%) reported that the Bookstore was very important or moderately
    important. 17.1% had not used the Bookstore. Of those who had used this service, 77.4% were satisfied
    or very satisfied with it.

    Page 52
    Table 127.
    Importance of Service: Bookstore.
    Importance
    Frequency
    Valid Percent
    Cumulative Percent
    Very Important
    130
    51.0
    51.0
    Moderately Important
    86
    33.7
    84.7
    Not Important
    39
    15.3
    100.0
    Sub Total
    255
    100.0
      
    Missing
    32
     
      
    Total
    287
     
      
    Table 128.
    Use and Opinion of Service: Bookstore.
    Satisfaction
    Frequency
    Valid Percent
    Cumulative Percent
    Very Satisfied
    44
    21.1
    21.1
    Satisfied
    117
    56.3
    77.4
    Dissatisfied
    28
    13.5
    90.9
    Very Dissatisfied
    19
    9.1
    100.0
    Total
    208
    100.0
      
    Fewer respondents (60.8%), but still a majority, reported that Career Services was a moderately
    important or very important service. 58.9% of the respondents had not used the service. Of those who
    had used this service(99), 82 (82.8%) were satisfied or very satisfied with it.
    Table 129.
    Importance of Service: Career Services.
    Importance
    Frequency
    Valid Percent
    Cumulative Percent
    Very Important
    72
    29.4
    29.4
    Moderately Important
    77
    31.4
    60.8
    Not Important
    96
    39.2
    100.0
    Sub Total
    245
    100.0
      
    Missing
    42
     
      
    Total
    287
     
      
      
    Table 130.
    Use and Opinion of Service: Career Services.
    Satisfaction
    Frequency
    Valid Percent
    Cumulative Percent
    Very Satisfied
    11
    11.0
    11.0
    Satisfied
    71
    71.8
    82.8
    Dissatisfied
    9
    9.1
    91.9
    Very Dissatisfied
    8
    8.1
    100.0
    Total
    99
    100.0
      
    A slight majority of respondents (55.2%) thought that the Cashier
    s Office was moderately
    important or very important. 49.2% had not used the service. Of those who had used this service (122),
    112 (91.8%) were satisfied or very satisfied with it.

    Page 53
    Table 131.
    Importance of Service: Cashier
    s Office.
    Importance
    Frequency
    Valid Percent
    Cumulative Percent
    Very Important
    46
    19.2
    19.2
    Moderately Important
    86
    36.0
    55.2
    Not Important
    107
    44.8
    100.0
    Sub Total
    239
    100.0
      
    Missing
    48
     
      
    Total
    287
     
      
    Table 132.
    Use and Opinion of Service: Cashier
    s Office.
    Satisfaction
    Frequency
    Valid Percent
    Cumulative Percent
    Very Satisfied
    19
    15.6
    15.6
    Satisfied
    93
    76.2
    91.8
    Dissatisfied
    6
    4.9
    96.7
    Very Dissatisfied
    4
    3.3
    100.0
    Total
    122
    100.0
      
    Less than half of the respondents (42.0%) reported that the Cazier Science and Technology
    Library was moderately important or very important. However 72.1% (173) had not used the library. Of
    the 67 respondents who had used the library 62 (92.6%) were satisfied or very satisfied with it.
    Table 133.
    Importance of Service: Cazier Science and Technology Library.
    Importance
    Frequency
    Valid Percent
    Cumulative Percent
    Very Important
    42
    18.2
    18.2
    Moderately Important
    55
    23.8
    42.0
    Not Important
    134
    58.0
    100.0
    Sub Total
    231
    100.0
      
    Missing
    56
     
      
    Total
    287
     
      
    Table 134.
    Use and Opinion of Service: Cazier Science and Technology Library.
    Satisfaction
    Frequency
    Valid Percent
    Cumulative Percent
    Very Satisfied
    15
    22.4
    22.4
    Satisfied
    47
    70.2
    92.6
    Dissatisfied
    3
    4.5
    97.1
    Very Dissatisfied
    2
    2.9
    100.0
    Total
    67
    100.0
      
    Only 36.3% of the respondents ranked the Disability Resource Center as a moderately important
    or very important service, but 184 (77.0%) respondents had not used this service. Of the 55 respondents
    who had used it, 48 (87.3%) were satisfied or very satisfied with it.

    Page 54
    Table 135.
    Importance of Service: Disability Resource Center.
    Importance
    Frequency
    Valid Percent
    Cumulative Percent
    Very Important
    38
    16.2
    16.2
    Moderately Important
    47
    20.1
    36.3
    Not Important
    149
    63.7
    100.0
    Sub Total
    234
    100.0
      
    Missing
    53
     
      
    Total
    287
     
      
      
    Table 136.
    Use and Opinion of Service: Disability Resource Center.
    Satisfaction
    Frequency
    Valid Percent
    Cumulative Percent
    Very Satisfied
    8
    14.6
    14.6
    Satisfied
    40
    72.7
    87.3
    Dissatisfied
    4
    7.3
    94.6
    Very Dissatisfied
    3
    5.4
    100.0
    Total
    55
    100.0
      
    A majority of respondents (50.2%) thought that the Counseling Center was a very important or
    moderately important service, but 159 (67.1%) had not used it. Of those 78 respondents who reported
    having used the center, 60 (77.0%) were satisfied or very satisfied with it.
    Table 137.
    Importance of Service: Counseling Center.
    Importance
    Frequency
    Valid Percent
    Cumulative Percent
    Very Important
    63
    26.8
    26.8
    Moderately Important
    55
    23.4
    50.2
    Not Important
    117
    49.8
    100.0
    Sub Total
    235
    100.0
      
    Missing
    52
     
      
    Total
    287
     
      
    Table 138.
    Use and Opinion of Service: Counseling Center.
    Satisfaction
    Frequency
    Valid Percent
    Cumulative Percent
    Very Satisfied
    10
    12.9
    12.9
    Satisfied
    50
    64.1
    77.0
    Dissatisfied
    9
    11.5
    88.5
    Very Dissatisfied
    9
    11.5
    100.0
    Total
    78
    100.0
      
    A majority of respondents (66.0%) reported that the computer labs were a very important or
    moderately important service. 106 (44.2%) had not used this service. Of those who had 108 of 134
    (80.6%) were satisfied or very satisfied with the service.

    Page 55
    Table 139.
    Importance of Service: Computer Labs.
    Importance
    Frequency
    Valid Percent
    Cumulative Percent
    Very Important
    105
    43.6
    43.6
    Moderately Important
    54
    22.4
    66.0
    Not Important
    82
    34.0
    100.0
    Sub Total
    241
    100.0
      
    Missing
    46
     
      
    Total
    287
     
      
    Table 140.
    Use and Opinion of Service: Computer Labs.
    Satisfaction
    Frequency
    Valid Percent
    Cumulative Percent
    Very Satisfied
    34
    25.4
    25.4
    Satisfied
    74
    55.2
    80.6
    Dissatisfied
    21
    15.7
    96.3
    Very Dissatisfied
    5
    3.7
    100.0
    Total
    134
    100.0
      
    A large majority of respondents (79.7%) reported that the Distance Education Library Service
    was a very important or moderately important service. However, 83 (34.3%) of the respondents had not
    used this service. Of the 159 respondents who had used the service 136 (85.6%) were satisfied or very
    satisfied with it.
    Table 141.
    Importance of Service: Distance Education Library Services.
    Importance
    Frequency
    Valid Percent
    Cumulative Percent
    Very Important
    131
    54.4
    54.4
    Moderately Important
    61
    25.3
    79.7
    Not Important
    49
    20.3
    100.0
    Sub Total
    241
    100.0
      
    Missing
    46
     
      
    Total
    287
     
      
    Table 142.
    Use and Opinion of Service: Distance Education Library Services.
    Satisfaction
    Frequency
    Valid Percent
    Cumulative Percent
    Very Satisfied
    65
    40.9
    40.9
    Satisfied
    71
    44.7
    85.6
    Dissatisfied
    14
    8.8
    94.4
    Very Dissatisfied
    9
    5.6
    100.0
    Total
    159
    100.0
    79.9% of the respondents indicated that the fee and tuition payment services were very
    important or moderately important. However, 60 (24.9%) of the respondents had not used this service.
    Of 181 who had used this service 157 (86.8%) were satisfied or very satisfied with it.

    Page 56
    Table 143.
    Importance of Service: Fee &
     
    Tuition Payment Services.
    Importance
    Frequency
    Valid Percent
    Cumulative Percent
    Very Important
    108
    44.3
    44.3
    Moderately Important
    87
    35.7
    79.9
    Not Important
    49
    20.1
    100.0
    Sub Total
    244
    100.0
      
    Missing
    43
     
      
    Total
    287
     
      
    Table 144.
    Use and Opinion of Service: Fee & Tuition Payment Services.
    Satisfaction
    Frequency
    Valid Percent
    Cumulative Percent
    Very Satisfied
    45
    24.9
    24.9
    Satisfied
    112
    61.9
    86.8
    Dissatisfied
    15
    8.3
    95.1
    Very Dissatisfied
    9
    4.9
    100.0
    Total
    181
    100.0
      
    A majority of respondents (63.0%) reported that the Financial Aid Office was very important or
    moderately important. However, 111 (45.9%) had not used this service. Of those who had used this
    service 106 of 131 (80.9%) were satisfied or very satisfied with it.
    Table 145.
    Importance of Service: Financial Aid Office.
    Importance
    Frequency
    Valid Percent
    Cumulative Percent
    Very Important
    94
    39.5
    39.5
    Moderately Important
    56
    23.5
    63.0
    Not Important
    88
    37.0
    100.0
    Sub Total
    238
    100.0
      
    Missing
    49
     
      
    Total
    287
     
      
    Table 146.
    Use and Opinion of Service: Financial Aid Office.
    Satisfaction
    Frequency
    Valid Percent
    Cumulative Percent
    Very Satisfied
    41
    31.3
    31.3
    Satisfied
    65
    49.6
    80.9
    Dissatisfied
    16
    12.2
    93.1
    Very Dissatisfied
    9
    6.9
    100.0
    Total
    131
    100.0
      
    67.5% of the respondents rated the General Registration Office as a moderately important or
    very important service. 97 (40.1%) had not used this service. 129 of 145 respondents (89.0%) were
    satisfied or very satisfied with the service. It is not clear that this question was understood by the
    respondents. This office serves students with low academic standing at the university, the rankings
    might indicate that the respondents thought this was an office servicing enrollment needs of students.

    Page 57
    Table 147.
    Importance of Service: General Registration Office.
    Importance
    Frequency
    Valid Percent
    Cumulative Percent
    Very Important
    75
    32.1
    32.1
    Moderately Important
    83
    35.5
    67.5
    Not Important
    76
    32.5
    100.0
    Sub Total
    234
    100.0
      
    Missing
    53
     
      
    Total
    287
     
      
    Table 148.
    Use and Opinion of Service: General Registration Office.
    Satisfaction
    Frequency
    Valid Percent
    Cumulative Percent
    Very Satisfied
    23
    15.9
    15.9
    Satisfied
    106
    73.1
    89.0
    Dissatisfied
    13
    8.9
    97.9
    Very Dissatisfied
    3
    2.1
    100.0
    Total
    145
    100.0
      
    A little over half of the respondents (58.1%) ranked the Merrill Library as a moderately important
    or very important service. Remember that this is an off campus distance education sample, numbers
    are reportedly higher for the on campus population. As would be expected, 136 (56.4%) of the
    respondents had not used this service. Of those who had used the service 102 of 105 (97.2%) were
    satisfied or very satisfied with it.
    Table 149.
    Importance of Service: Merrill Library.
    Importance
    Frequency
    Valid Percent
    Cumulative Percent
    Very Important
    66
    28.0
    28.0
    Moderately Important
    71
    30.1
    58.1
    Not Important
    99
    41.9
    100.0
    Sub Total
    236
    100.0
      
    Missing
    51
     
      
    Total
    287
     
      
    Table 150.
    Use and Opinion of Service: Merrill Library.
    Satisfaction
    Frequency
    Valid Percent
    Cumulative Percent
    Very Satisfied
    36
    34.3
    34.3
    Satisfied
    66
    62.9
    97.2
    Dissatisfied
    3
    2.8
    100.0
    Total
    105
    100.0
      
    A majority of respondents (76.1%) rated the Registration and Records Office as a moderately
    important or very important service. 34.3% had not used this service. Of those who had, 136 of 159
    (85.6%) were satisfied or very satisfied with the service.

    Page 58
    Table 151.
    Importance of Service: Registration & Records Office.
    Importance
    Frequency
    Valid Percent
    Cumulative Percent
    Very Important
    71
    30.3
    30.3
    Moderately Important
    107
    45.7
    76.1
    Not Important
    56
    23.9
    100.0
    Sub Total
    234
    100.0
      
    Missing
    53
     
      
    Total
    287
     
      
    Table 152.
    Use and Opinion of Service: Registration & Records Office.
    Satisfaction
    Frequency
    Valid Percent
    Cumulative Percent
    Very Satisfied
    26
    16.4
    16.4
    Satisfied
    110
    69.2
    85.6
    Dissatisfied
    18
    11.3
    96.9
    Very Dissatisfied
    5
    3.1
    100.0
    Total
    159
    100.0
      
    Less than a majority of respondents (46.2%) rated Student Orientation and Registration as a
    moderately important or very important program. A majority of respondents (53.8%) thought that it was
    not important. 142 (58.9%) of the respondents had not been involved with this program. Of those who
    had, 78 of 99 (78.8%) were satisfied or very satisfied with the program.
    Table 153.
    Importance of Service: Student Orientation &
     
    Registration.
    Importance
    Frequency
    Valid Percent
    Cumulative Percent
    Very Important
    47
    19.9
    19.9
    Moderately Important
    62
    26.3
    46.2
    Not Important
    127
    53.8
    100.0
    Sub Total
    236
    100.0
      
    Missing
    51
     
      
    Total
    287
     
      
    Table 154.
    Use and Opinion of Service: Student Orientation & Registration.
    Satisfaction
    Frequency
    Valid Percent
    Cumulative Percent
    Very Satisfied
    14
    14.1
    14.1
    Satisfied
    64
    64.7
    78.8
    Dissatisfied
    15
    15.2
    94.0
    Very Dissatisfied
    6
    6.0
    100.0
    Total
    99
    100.0
      
    Only 40.0% of the respondents rated Touch Tone Registration as a moderately important or very
    important service. This is due to the fact that 173 (72.1%) of the respondents had not used this service.
    Of those who had used it, 62 of 67 (92.6%) were satisfied or very satisfied with the service.

    Page 59
    Table 155.
    Importance of Service: Touch Tone Registration.
    Importance
    Frequency
    Valid Percent
    Cumulative Percent
    Very Important
    36
    15.7
    15.7
    Moderately Important
    56
    24.3
    40.0
    Not Important
    138
    60.0
    100.0
    Sub Total
    230
    100.0
      
    Missing
    57
     
      
    Total
    287
     
      
    Table 156.
    Use and Opinion of Service: Touch Tone Registration.
    Satisfaction
    Frequency
    Valid Percent
    Cumulative Percent
    Very Satisfied
    16
    23.9
    23.9
    Satisfied
    46
    68.7
    92.6
    Dissatisfied
    5
    7.4
    100.0
    Total
    67
    100.0
      
    Less than a majority of respondents (41.8%) rated the USU ID Card Office as a moderately
    important or very important service. 164 (68.3%) had not used this service. ID cards are available to
    distance education students who want them. They allow students to use other university libraries in
    closer proximity to them and also allow them to attend USU sports events. Of those respondents who
    had used the service, 70 of 76 (92.1%) were satisfied or very satisfied with it.
    Table 157.
    Importance of Service: USU Card Office.
    Importance
    Frequency
    Valid Percent
    Cumulative Percent
    Very Important
    31
    13.4
    13.4
    Moderately Important
    66
    28.4
    41.8
    Not Important
    135
    58.2
    100.0
    Sub Total
    232
    100.0
      
    Missing
    55
     
      
    Total
    287
     
      
    Table 158.
    Use and Opinion of Service: USU Card Office.
    Satisfaction
    Frequency
    Valid Percent
    Cumulative Percent
    Very Satisfied
    17
    22.4
    22.4
    Satisfied
    53
    69.7
    92.1
    Dissatisfied
    2
    2.6
    94.7
    Very Dissatisfied
    4
    5.3
    100.0
    Total
    76
    100.0
      
    Only 28.3% of the respondents rated Intramural and Club Sports as a moderately important or
    very important activity. 188 (79.3%) had not participated in these activities. Of those who had, 43 of 49
    (87.7%) were satisfied or very satisfied with these activities.

    Page 60
    Table 159.
    Importance of Service: Intramural/Club Sports.
    Importance
    Frequency
    Valid Percent
    Cumulative Percent
    Very Important
    24
    10.4
    10.4
    Moderately Important
    41
    17.8
    28.3
    Not Important
    165
    71.7
    100.0
    Sub Total
    230
    100.0
      
    Missing
    57
     
      
    Total
    287
     
      
    Table 160.
    Use and Opinion of Service: Intramural/Club Sports.
    Satisfaction
    Frequency
    Valid Percent
    Cumulative Percent
    Very Satisfied
    6
    12.2
    12.2
    Satisfied
    37
    75.5
    87.7
    Dissatisfied
    2
    4.1
    91.8
    Very Dissatisfied
    4
    8.2
    100.0
    Total
    49
    100.0
      
    Only 31.6% of the respondents rated KUSU Utah Public Radio as a moderately important or very
    important support service. 189 (79.1%) had not used this service. Of those who had, 47 or 50 (94.0%)
    were satisfied or very satisfied with it.
    Table 161.
    Importance of Service: KUSU/Utah Public Radio.
    Importance
    Frequency
    Valid Percent
    Cumulative Percent
    Very Important
    21
    9.2
    9.2
    Moderately Important
    51
    22.4
    31.6
    Not Important
    156
    68.4
    100.0
    Sub Total
    228
    100.0
      
    Missing
    59
     
      
    Total
    287
     
      
    Table 162.
    Use and Opinion of Service: KUSU/Utah Public Radio.
    Satisfaction
    Frequency
    Valid Percent
    Cumulative Percent
    Very Satisfied
    11
    22.0
    22.0
    Satisfied
    36
    72.0
    94.0
    Dissatisfied
    1
    2.0
    96.0
    Very Dissatisfied
    2
    4.0
    100.0
    Total
    50
    100.0
      
    Only 33.8% of the respondents rated the Statesman as a moderately important or very important
    support service. The Statesman is mailed to each distance education center each week, there is also an
    online version available. Which format of the Statesman the respondents were rating is not known. 172
    (71.4%) of the respondents had not read the Statesman. Of those who had, 61 of 69 (88.4%) were
    satisfied or very satisfied with it.

    Page 61
    Table 163.
    Importance of Service: Statesman.
    Importance
    Frequency
    Valid Percent
    Cumulative Percent
    Very Important
    25
    11.0
    11.0
    Moderately Important
    52
    22.8
    33.8
    Not Important
    151
    66.2
    100.0
    Sub Total
    228
    100.0
      
    Missing
    59
     
      
    Total
    287
     
      
     
    Table 164.
    Use and Opinion of Service: Statesman.
    Satisfaction
    Frequency
    Valid Percent
    Cumulative Percent
    Very Satisfied
    13
    18.8
    18.8
    Satisfied
    48
    69.6
    88.4
    Dissatisfied
    3
    4.3
    92.7
    Very Dissatisfied
    5
    7.3
    100.0
    Total
    69
    100.0
      
    Only 30.9% of the respondents rated Varsity Athletics as a moderately important or very
    important service. 178 (75.1%) had not used this service. Of those who did, 53 of 59 (89.8%) were
    satisfied or very satisfied with it.
    Table 165.
    Importance of Service: Varsity Athletics.
    Importance
    Frequency
    Valid Percent
    Cumulative Percent
    Very Important
    28
    12.0
    12.0
    Moderately Important
    44
    18.9
    30.9
    Not Important
    161
    69.1
    100.0
    Sub Total
    233
    100.0
      
    Missing
    54
     
      
    Total
    287
     
      
    Table 166.
    Use and Opinion of Service: Varsity Athletics.
    Satisfaction
    Frequency
    Valid Percent
    Cumulative Percent
    Very Satisfied
    13
    22.0
    22.0
    Satisfied
    40
    67.8
    89.8
    Dissatisfied
    4
    6.8
    96.6
    Very Dissatisfied
    2
    3.4
    100.0
    Total
    59
    100.0
      
    GENERAL EDUCATION PREPARATION
    In this section the respondents were asked to rate how well the University Studies Program
    prepared them in the various domains of general education. Items that were rated as not applicable, not
    receiving their general education at USU, and those who did not respond to this item were subtracted
    out to determine the proportion of respondents who rated these items from very well to very poorly.
    Percentages are then presented based on the remaining proportion of respondents to each item.
    Communication.
    There were 138 responses to this item. Of these respondents 130 (94.2%)
    rated their preparation as well or very well in this domain.

    Page 62
    Table 167.
    General Education Preparation:
     
    Communication.
    Preparation
    Frequency
    Valid Percent
    Cumulative Percent
    Very Well
    58
    42.0
    42.0
    Well
    72
    52.2
    94.2
    Poorly
    5
    3.6
    97.8
    Very Poorly
    3
    2.2
    100.0
    Total
    138
    100.0
      
    Numeracy.
    There were 126 responses to this item. Of these respondents, 110 (87.3%) rated
    their preparation as well or very well in this domain.
    Table 168.
    General Education Preparation: Numeracy.
    Preparation
    Frequency
    Valid Percent
    Cumulative Percent
    Very Well
    43
    34.1
    34.1
    Well
    67
    53.2
    87.3
    Poorly
    12
    9.5
    96.8
    Very Poorly
    4
    3.2
    100.0
    Total
    126
    100.0
      
    Computer Literacy.
    There were 138 responses to this item. Of these respondents, 123 (89.1%)
    rated their preparation as very well or well in this domain.
    Table 169.
    General Education Preparation: Computer Literacy.
    Preparation
    Frequency
    Valid Percent
    Cumulative Percent
    Very Well
    65
    47.1
    47.1
    Well
    58
    42.0
    89.1
    Poorly
    12
    8.7
    97.8
    Very Poorly
    3
    2.2
    100.0
    Total
    138
    100.0
      
    Humanities and Art.
    There were 121 responses to this item. Of these respondents, 110
    (90.9%) rated their preparation as well or very well in this domain.
    Table 170.
    General Education Preparation: Humanities & Art.
    Preparation
    Frequency
    Valid Percent
    Cumulative Percent
    Very Well
    41
    33.9
    33.9
    Well
    69
    57.0
    90.9
    Poorly
    8
    6.6
    97.5
    Very Poorly
    3
    2.5
    100.0
    Total
    121
    100.0
      
    Social Science.
    There were 131 responses to this item. Of these respondents, 122 (93.1%)
    rated their preparation as well or very well in this domain.

    Page 63
    Table 171.
    General Education Preparation: Social Science.
    Preparation
    Frequency
    Valid Percent
    Cumulative Percent
    Very Well
    54
    41.2
    41.2
    Well
    68
    51.9
    93.1
    Poorly
    4
    3.1
    96.2
    Very Poorly
    5
    3.8
    100.0
    Total
    131
    100.0
      
    Life Science.
    There were 113 responses to this item. Of these respondents, 101 (89.4%) rated
    their preparation as well or very well in this domain.
    Table 172.
    General Education Preparation: Life Science.
    Preparation
    Frequency
    Valid Percent
    Cumulative Percent
    Very Well
    31
    27.4
    27.4
    Well
    70
    62.0
    89.4
    Poorly
    6
    5.3
    94.7
    Very Poorly
    6
    5.3
    100.0
    Total
    113
    100.0
      
    Physical Science.
    There were 102 responses to this item. Of these respondents, 93 (91.2%)
    rated their preparation as well or very well in this domain.
    Table 173.
    General Education Preparation: Physical Science.
    Preparation
    Frequency
    Valid Percent
    Cumulative Percent
    Very Well
    28
    27.5
    27.5
    Well
    65
    63.7
    91.2
    Poorly
    6
    5.9
    97.1
    Very Poorly
    3
    2.9
    100.0
    Total
    102
    100.0
      
    IMPRESSION OF USU
    In this section the respondents were asked to give their impressions of various aspects of the
    university such as programs, departments, student quality, etc. Items that were rated as no opinion and
    no response were subtracted out to determine the proportion of respondents who rated this item from
    very good to poor. Percentages are then presented based on the proportion of respondents to each item.
    Undergraduate Programs.
    172 of 195 (88.2%) rated undergraduate programs as good or very
    good. However, 25.6% had no opinion.

    Page 64
    Table 174.
    Impression: Undergraduate Programs.
    Impression
    Frequency
    Valid Percent
    Cumulative Percent
    Very Good
    65
    33.3
    33.3
    Good
    107
    54.9
    88.2
    Fair
    20
    10.3
    98.5
    Poor
    3
    1.5
    100.0
    Total
    195
    100.0
      
    Major Department.
    201 of 237 (84.8%) rated their major department as good or very good.
    Table 175.
    Impression: Major Department.
    Impression
    Frequency
    Valid Percent
    Cumulative Percent
    Very Good
    95
    40.1
    40.1
    Good
    106
    44.7
    84.8
    Fair
    26
    11.0
    95.8
    Poor
    10
    4.2
    100.0
    Total
    237
    100.0
      
     
    Teaching Ability of Faculty.
    207 of 252 (82.1%) rated the teaching ability of faculty as good or
    very good.
    Table 176.
    Impression: Teaching Ability of Faculty.
    Impression
    Frequency
    Valid Percent
    Cumulative Percent
    Very Good
    95
    37.7
    37.7
    Good
    112
    44.4
    82.1
    Fair
    36
    14.3
    96.4
    Poor
    9
    3.6
    100.0
    Total
    252
    100.0
      
    Personal Interest of Faculty in Students.
    180 of 243 (74.1%) rated the personal interest of
    faculty in them as students as good or very good.
    Table 177.
    Impression: Personal Interest of Faculty in Students.
    Impression
    Frequency
    Valid Percent
    Cumulative Percent
    Very Good
    74
    30.5
    30.5
    Good
    106
    43.6
    74.1
    Fair
    53
    21.8
    95.9
    Poor
    10
    4.1
    100.0
    Total
    243
    100.0
      
    Quality of Students.
    195 of 243 (80.3%) rated the quality of their fellow students as good or
    very good.

    Page 65
    Table 178.
    Impression: Quality of Students.
    Impression
    Frequency
    Valid Percent
    Cumulative Percent
    Very Good
    58
    23.9
    23.9
    Good
    137
    56.4
    80.3
    Fair
    41
    16.9
    97.2
    Poor
    7
    2.8
    100.0
    Total
    243
    100.0
      
    Research Activities.
    155 of 207 (74.9%) rated research activities of the university as good or
    very good.
    Table 179.
    Impression: Research Activities.
    Impression
    Frequency
    Valid Percent
    Cumulative Percent
    Very Good
    43
    20.8
    20.8
    Good
    112
    54.1
    74.9
    Fair
    38
    18.4
    93.3
    Poor
    14
    6.7
    100.0
    Total
    207
    100.0
      
    Public Relations.
    139 of 198 (70.2%) rated the public relations of the university as good or very
    good.
    Table 180.
    Impression: Public Relations.
    Impression
    Frequency
    Valid Percent
    Cumulative Percent
    Very Good
    39
    19.7
    19.7
    Good
    100
    50.5
    70.2
    Fair
    46
    23.2
    93.4
    Poor
    13
    6.6
    100.0
    Total
    198
    100.0
      
    AVAILABILITY
    This section of the survey dealt with the availability of resources to distance education students.
    Respondents were asked to rate the following resources:
    Course Materials.
    A majority of respondents (86.2%) rated course materials as usually
    available or always available.
    Table 181.
    Availability: Course Materials.
    Availability
    Frequency
    Valid Percent
    Cumulative Percent
    Always Available
    79
    30.3
    30.3
    Usually Available
    146
    55.9
    86.2
    Available About ½ the Time
    20
    7.7
    93.9
    Unavailable More Than Available
    13
    5.0
    98.9
    Never Available
    3
    1.1
    100.0
    Sub Total
    261
    100.0
      

    Page 66
    Missing
    26
     
      
    Total
    287
     
      
    Technical Assistance.
    A majority of respondents (78.4%) rated technical assistance for use
    with distance education was usually available or always available.
    Table 182.
    Availability: Technical Assistance for Distance Education Technology.
    Availability
    Frequency
    Valid Percent
    Cumulative Percent
    Always Available
    82
    31.7
    31.7
    Usually Available
    121
    46.7
    78.4
    Available About ½ the Time
    31
    12.0
    90.4
    Unavailable More Than Available
    18
    6.9
    97.3
    Never Available
    7
    2.7
    100.0
    Sub Total
    259
    100.0
      
    Missing
    28
     
      
    Total
    287
     
      
    Multimedia Materials.
    Fewer respondents, but still a majority (68.8%), rated multimedia
    materials as usually available or always available.
    Table 183.
    Availability: Multimedia Materials.
    Availability
    Frequency
    Valid Percent
    Cumulative Percent
    Always Available
    54
    21.6
    21.6
    Usually Available
    118
    47.2
    68.8
    Available About ½ the Time
    44
    17.6
    86.4
    Unavailable More Than Available
    19
    7.6
    94.0
    Never Available
    15
    6.0
    100.0
    Sub Total
    250
    100.0
      
    Missing
    37
     
      
    Total
    287
     
      
    Library and Other Learning Resources.
    A majority of respondents (71.6%) rated the library
    and other learning resources as usually available or always available.
    Table 184.
    Availability: Library and Other Learning Resources.
    Availability
    Frequency
    Valid Percent
    Cumulative Percent
    Always Available
    69
    27.6
    27.6
    Usually Available
    110
    44.0
    71.6
    Available About ½ the Time
    30
    12.0
    83.6
    Unavailable More Than Available
    25
    10.0
    93.6
    Never Available
    16
    6.4
    100.0
    Sub Total
    250
    100.0
      
    Missing
    37
      
    Total
    287
      
    Instructor (Other Than Class).
    A majority of respondents (64.8%) rated the instructor as
    usually available or always available.

    Page 67
    Table 185.
    Availability: Instructor (other than at class time).
    Availability
    Frequency
    Valid Percent
    Cumulative Percent
    Always Available
    41
    16.2
    16.2
    Usually Available
    123
    48.6
    64.8
    Available About ½ the Time
    44
    17.4
    82.2
    Unavailable More Than Available
    30
    11.9
    94.1
    Never Available
    15
    5.9
    100.0
    Sub Total
    253
    Missing
    34
    Total
    287
     
    CONDUCIVENESS OF FACILITIES AND ENVIRONMENT
    In this section the respondents were asked to rate the conduciveness of the facilities, the
    environment, and the technology to the learning process.
    “How conducive were the facilities (including equipment, furniture, etc.) at your site for
    the following?”
    Communicating with the instructor during class.
    A little over half of the respondents
    (53.5%) rated the conduciveness of the facilities as best or pleasant. 94.7% thought they were adequate
    or better.
    Table 186.
    Facilities: For communicating with instructor during class.
    Facilities/Communicating
    Frequency
    Valid Percent
    Cumulative Percent
    Best
    36
    13.8
    13.8
    Pleasant
    103
    39.6
    53.5
    Adequate
    107
    41.2
    94.6
    Barely Tolerable
    12
    4.6
    99.2
    Worst
    2
    .8
    100.0
    Sub Total
    260
    100.0
      
    Missing
    27
     
      
    Total
    287
     
      
    Communicating with Instructor After Class.
    Less than half of the respondents (39.8%) rated
    the conduciveness of the facilities as best or pleasant with respect to furniture, etc.
    Table 187.
    Facilities: For communicating with instructor after class.
    Facilities/Communicating
    Frequency
    Valid Percent
    Cumulative Percent
    Best
    34
    13.1
    13.1
    Pleasant
    69
    26.6
    39.8
    Adequate
    109
    42.1
    81.9
    Barely Tolerable
    30
    11.6
    93.4
    Worst
    17
    6.6
    100.0
    Sub Total
    259
    100.0
      
    Missing
    28
     
      
    Total
    287
     
      

    Page 68
    Viewing Video Tapes and Other Multimedia Materials.
    Only 39.8% of the respondents rated
    the facilities for viewing multimedia materials as pleasant or best, but 85.5% thought they were adequate
    or better.
    Table 188.
    Facilities: For viewing multimedia material.
    Facilities/Viewing
    Frequency
    Valid Percent
    Cumulative Percent
    Best
    27
    10.5
    10.5
    Pleasant
    75
    29.3
    39.8
    Adequate
    117
    45.7
    85.5
    Barely Tolerable
    28
    10.9
    96.5
    Worst
    9
    3.5
    100.0
    Sub Total
    256
    100.0
      
    Missing
    31
     
      
    Total
    287
     
      
    ”How conductive was the environment (including
     
    noise, etc.) at your site for the
    following?”
    Paying Attention to the Instructor.
    Almost half the respondents (49.8%) rated the facilities as
    pleasant or best in terms of paying attention to the instructor. A majority of the respondents (83.5%)
    thought the facilities were adequate or better.
    Table 189.
    Facilities: For paying attention to the instructor.
    Facilities/Paying Attention
    Frequency
    Valid Percent
    Cumulative Percent
    Best
    43
    16.5
    16.5
    Pleasant
    87
    33.3
    49.8
    Adequate
    88
    33.7
    83.5
    Barely Tolerable
    31
    11.9
    95.4
    Worst
    12
    4.6
    100.0
    Sub Total
    261
    100.0
      
    Missing
    26
     
      
    Total
    287
     
      
    Taking Exams.
    Over half of the respondents (55.4%) rated the facilities as conducive for taking
    exams. A majority (90.3%) thought the facilities were adequate or better.
    Table 190.
    Facilities: For taking exams.
    Facilities/Taking Exams
    Frequency
    Valid Percent
    Cumulative Percent
    Best
    55
    21.3
    21.3
    Pleasant
    88
    34.1
    55.4
    Adequate
    90
    34.9
    90.3
    Barely Tolerable
    19
    7.4
    97.7
    Worst
    6
    2.3
    100.0
    Sub Total
    258
    100.0
      
    Missing
    29
     
      
    Total
    287
     
      

    Page 69
    CLASSROOM TECHNOLOGY
    This section of the survey asked the respondents to rate statements about use of technology in
    their classrooms by agreeing or disagreeing with particular statements.
    “The technology used enhanced my learning.”
    A majority of the respondents (74.7%)
    agreed or strongly agreed that technology enhanced their learning.
    Table 191.
    The technology used enhanced my learning.
    Agreement
    Frequency
    Valid Percent
    Cumulative Percent
    Strongly Agree
    67
    25.7
    25.7
    Agree
    128
    49.0
    74.7
    Undecided
    44
    16.9
    91.6
    Disagree
    15
    5.7
    97.3
    Strongly Disagree
    7
    2.7
    100.0
    Sub Total
    261
    100.0
      
    Missing
    26
     
      
    Total
    287
     
      
    “The technology used was essential to the course (it could not have been delivered
    otherwise).”
    A greater majority of the respondents (81.2%) strongly agreed or agreed that the courses
    could not have been delivered without the technology used for them.
    Table 192.
    The technology used was essential to the course (it could not have been delivered
    otherwise).
    Agreement
    Frequency
    Valid Percent
    Cumulative Percent
    Strongly Agree
    109
    41.8
    41.8
    Agree
    103
    39.5
    81.2
    Undecided
    30
    11.5
    92.7
    Disagree
    13
    5.0
    97.7
    Strongly Disagree
    6
    2.3
    100.0
    Sub Total
    261
    100.0
      
    Missing
    26
     
      
    Total
    287
     
      
    “The technology used was reliable.”
    A majority of the respondents (76.1%) agreed or
    strongly agreed that the technology used in their classes was reliable.
    Table 193.
    The technology was reliable.
    Agreement
    Frequency
    Valid Percent
    Cumulative Percent
    Strongly Agree
    53
    20.5
    20.5
    Agree
    144
    55.6
    76.1
    Undecided
    35
    13.5
    89.6
    Disagree
    21
    8.1
    97.7
    Strongly Disagree
    6
    2.3
    100.0
    Sub Total
    259
    100.0
      
    Missing
    28
     
      
    Total
    287
     
      
     

    Page 70
    “The technology actually got in the way of learning.”
    Only 22.8% of the respondents agreed
    or strongly agreed that the technology interfered with the learning process.
    Table 194.
    The technology actually got in the way of learning.
    Agreement
    Frequency
    Valid Percent
    Cumulative Percent
    Strongly Agree
    22
    8.5
    8.5
    Agree
    37
    14.3
    22.8
    Undecided
    45
    17.4
    40.2
    Disagree
    101
    39.0
    79.2
    Strongly Disagree
    54
    20.8
    100.0
    Sub Total
    259
    100.0
      
    Missing
    28
     
      
    Total
    287
     
      
    CLASSROOM ACTIVITIES
    In this section the respondents were asked to report the number of exams, papers and projects
    assigned per course.
    “About how many
    exams
    did you take per course?”
    A majority of respondents (87.3%)
    reported having to take 3­4 exams per course.
    Table 195.
    About how may exams did you take per course?
    Number of Exams
    Frequency
    Valid Percent
    Cumulative Percent
    0
    9
    3.5
    3.5
    1
    16
    6.2
    9.7
    2
    47
    18.1
    27.8
    3
    71
    27.4
    55.2
    4
    83
    32.0
    87.3
    5
    27
    10.4
    97.7
    6
    2
    .8
    98.5
    7
    4
    1.5
    100.0
    Sub Total
    259
    100.0
      
    Missing
    28
     
      
    Total
    287
     
      
    “About how many
    major papers
    did you write per course?”
    A majority of respondents
    (52.0%) wrote 1 or 2 major papers per course. 71.4% wrote 1­3 papers, and only 6.6% wrote 5 ­ 7
    papers per course.
    Table 196.
    About how many major papers did you write per course?
    Number of Major Papers
    Frequency
    Valid Percent
    Cumulative Percent
    0
    21
    8.1
    8.1
    1
    66
    25.6
    33.7
    2
    68
    26.4
    60.1
    3
    50
    19.4
    79.5
    4
    36
    14.0
    93.4
    5
    9
    3.5
    96.9
    6
    3
    1.2
    98.1
    7
    5
    1.9
    100.0

    Page 71
    Sub Total
    258
    100.0
      
    Missing
    29
     
      
    Total
    287
     
      
    “About how many
    minor papers
    did you write per course?”
    A majority of respondents
    (71.3%) wrote 1­4 minor papers per course. Only 12.0% wrote no minor papers.
    Table 197.
    About how many minor papers did you write per course?
    Number of Minor Papers
    Frequency
    Valid Percent
    Cumulative Percent
    0
    31
    12.0
    12.0
    1
    28
    10.9
    22.9
    2
    60
    23.3
    46.1
    3
    53
    20.5
    66.7
    4
    43
    16.7
    83.3
    5
    14
    5.4
    88.8
    6
    11
    4.3
    93.0
    7
    18
    7.0
    100.0
    Sub Total
    258
    100.0
      
    Missing
    29
     
      
    Total
    287
     
      
    “About how many
    projects
    did you do per course?”
    A majority of respondents (58.7%)
    completed 1­2 projects per course.
    Table 198.
    About how many projects did you do per course?
    Number of Projects
    Frequency
    Valid Percent
    Cumulative Percent
    0
    32
    12.4
    12.4
    1
    95
    36.7
    49.0
    2
    57
    22.0
    71.0
    3
    27
    10.4
    81.5
    4
    18
    6.9
    88.4
    5
    5
    1.9
    90.3
    6
    9
    3.5
    93.8
    7
    16
    6.2
    100.0
    Sub Total
    259
    100.0
      
    Missing
    28
     
      
    Total
    287
     
      
    INTERACTION
    This section asked respondents to report on their classroom interactions.
    “In your opinion how important is interaction in a university classroom?”
    A majority of
    respondents (90.5%) rated the importance of classroom interactions as essential, very important, and
    important.

    Page 72
    Table 199.
    In your opinion how important is interaction in a university class?
    Importance
    Frequency
    Valid Percent
    Cumulative Percent
    Essential
    83
    31.7
    31.7
    Very Important
    82
    31.3
    63.0
    Important
    72
    27.5
    90.5
    Slightly Important
    22
    8.4
    98.9
    Not Important at All
    3
    1.1
    100.0
    Sub Total
    262
    100.0
      
    Missing
    25
     
      
    Total
    287
     
      
    “In your university experience to date, during most class sessions about how many times
    did you interact with....?”
    The instructors.
    A majority of respondents (55.4%) reported at least one, more than two, or 1­4
    interactions with instructors per term. Only 2.7% of the respondents reported no interactions with their
    instructors per term.
    Table 200.
    Times per class interacted with: Instructors.
    Interactions Per Term
    Frequency
    Valid Percent
    Cumulative Percent
    More Than 2 Per Term
    42
    16.2
    16.2
    At Least 1 Per Term
    37
    14.2
    30.4
    5­10 Per Term
    109
    41.9
    72.3
    1­4 Per Term
    65
    25.0
    97.3
    0 Per Term
    7
    2.7
    100.0
    Sub Total
    260
    100.0
      
    Missing
    27
     
      
    Total
    287
     
      
    The students at your location.
    A plurality of respondents (35.0%) reported at least one, two, or
    1­4 interactions with other students at their location. 42.0% reported no interactions with other students.
    Table 201.
    Times per class interacted with: Students at the same site.
    Interactions Per Term
    Frequency
    Valid Percent
    Cumulative Percent
    More Than 2 Per Term
    21
    8.2
    8.2
    At Least 1 Per Term
    24
    9.3
    17.5
    5­10 Per Term
    59
    23.0
    40.5
    1­4 Per Term
    45
    17.5
    58.0
    0 Per Term
    108
    42.0
    100.0
    Sub Total
    257
    100.0
      
    Missing
    30
     
      
    Total
    287
     
      
    The students at other locations.
    Unlike the previous question, a majority of respondents
    (53.1%) here interacted 5­10 times per terms with students at other sites. 12.9 % had no interactions with
    students at other sites.

    Page 73
    Table 202.
    Times per class interacted with: Students at other sites.
    Interactions Per Term
    Frequency
    Valid Percent
    Cumulative Percent
    More Than 2 Per Term
    41
    16.0
    16.0
    At Least 1 Per Term
    14
    5.5
    21.5
    5­10 Per Term
    136
    53.1
    74.6
    1­4 Per Term
    32
    12.5
    87.1
    0 Per Term
    33
    12.9
    100.0
    Sub Total
    256
    100.0
      
    Missing
    31
     
      
    Total
    287
     
      
    “About how many times did you study with other students?”
    A plurality of respondents
    (43.7%) reported studying with other students at least one, two, or 1­4 times per term. However, 37.9%
    reported never having studied with other students.
    Table 203.
    About how many times did you study with other students?
    Interactions Per Term
    Frequency
    Valid Percent
    Cumulative Percent
    More Than 2 Per Term
    31
    11.9
    11.9
    At Least 1 Per Term
    26
    10.0
    21.8
    5­10 Per Term
    48
    18.4
    40.2
    1­4 Per Term
    57
    21.8
    62.1
    0 Per Term
    99
    37.9
    100.0
    Sub Total
    261
    100.0
      
    Missing
    26
     
      
    Total
    287
     
      
    “How many times did the instructors encourage students to comment, ask questions or
    otherwise interact?”
    A majority of respondents (62.1%) reported that instructors encouraged students
    to interact 5­10 times per term.
    Table 204.
    How many times did the instructor encourage students to comment, ask questions, or
    otherwise interact?
    Interactions Per Term
    Frequency
    Valid Percent
    Cumulative Percent
    More Than 2 Per Term
    44
    16.9
    16.9
    At Least 1 Per Term
    9
    3.4
    20.3
    5­10 Per Term
    162
    62.1
    82.4
    1­4 Per Term
    42
    16.1
    98.5
    0 Per Term
    4
    1.5
    100.0
    Sub Total
    261
    100.0
      
    Missing
    26
     
      
    Total
    287
     
      
    “How often did you ask questions (either to instructors or other class members?)”
    A
    plurality of respondents (43.5%) reported that they asked between 5­10 questions per term.

    Page 74
    Table 205.
    How often did you ask questions, (either to instructors or other class members?)
    Interaction Per Term
    Frequency
    Valid Percent
    Cumulative Percent
    More Than 2 Per Term
    40
    15.4
    15.4
    At Least 1 Per Term
    22
    8.5
    23.8
    5­10 Per Term
    113
    43.5
    67.3
    1­4 Per Term
    73
    28.1
    95.4
    0 Per Term
    12
    4.6
    100.0
    Sub Total
    260
    100.0
      
    Missing
    27
     
      
     
    Total
    287
     
      
    “About how many times did you want to ask a question, but were not able to do so?”
    A
    plurality of respondents (39.1%) reported they were unable to ask a question. However, a majority of
    respondents (60.9%) wanted to ask questions between 1­10 times but were not able to do so.
    Table 206.
    About how many times did you want to ask question, but were not able to?
    Interactions Per Term
    Frequency
    Valid Percent
    Cumulative Percent
    More Than 2 Per Term
    26
    10.0
    10.0
    At Least 1 Per Term
    51
    19.5
    29.5
    5­10 Per Term
    31
    11.9
    41.4
    1­4 Per Term
    51
    19.5
    60.9
    0 Per Term
    102
    39.1
    100.0
    Sub Total
    261
    100.0
      
    Missing
    26
     
      
    Total
    287
     
      
    KINDS OF QUESTIONS ASKED OVER THE SYSTEM
    “Generally the kinds of questions asked over the system were...(choose one).”
    The
    majority of respondents (65.3%) asked questions about subject matter. A plurality of respondents
    (23.3%) asked questions about assignments.
    Table 207.
    Kinds of questions asked over the system.
    Kinds of Questions
    Frequency
    Valid Percent
    Cumulative Percent
    About Social Life
    2
    .8
    .8
    About Exams
    23
    8.8
    9.5
    About Assignments
    61
    23.3
    32.8
    About Conduct of the Class
    5
    1.9
    34.7
    About Subject Matter
    171
    65.3
    100.0
    Sub Total
    262
    100.0
      
    Missing
    25
     
      
    Total
    287
     
      
    “Generally the kinds of questions asked at the local sites were...(choose one).”
    A majority
    of respondents (52.8%) asked questions about subject matter, followed by a plurality of respondents
    (29.4%) who asked questions about assignments.

    Page 75
    Table 208.
    Kinds of questions asked at the local sites.
    Kinds of Questions
    Frequency
    Valid Percent
    Cumulative Percent
    About Social Life
    10
    4.0
    4.0
    About Exams
    21
    8.3
    12.3
    About Assignments
    74
    29.4
    41.7
    About Conduct of the Class
    14
    5.6
    47.2
    About Subject Matter
    133
    52.8
    100.0
    Sub Total
    252
    100.0
      
    Missing
    35
     
      
    Total
    287
     
      
    PERCENT COURSES TAKEN BY RESPONDENTS IN THREE MODES
    Face­to­face.
    More than a third of the respondents (38.0%) had not taken a course with an
    instructor face­to­face (the principle modal frequency). A secondary modal frequency group reported
    that 50 percent of their courses were taken face­to­face. The median was 20 percent.
    Table 209.
    Percent courses taken face­to­face.
    Percent
    Frequency
    Valid Percent
    Cumulative Percent
    0
    71
    38.0
    38.0
    1
    1
    .5
    38.5
    2
    2
    1.1
    39.6
    5
    8
    4.3
    43.9
    8
    1
    .5
    44.4
    10
    9
    4.8
    49.2
    15
    1
    .5
    49.7
    20
    7
    3.7
    53.5
    25
    7
    3.7
    57.2
    30
    11
    5.9
    63.1
    33
    1
    .5
    63.6
    34
    1
    .5
    64.2
    40
    4
    2.1
    66.3
    45
    1
    .5
    66.8
    50
    17
    9.1
    75.9
    55
    1
    .5
    76.5
    60
    1
    .5
    77.0
    65
    1
    .5
    77.5
    70
    4
    2.1
    79.7
    75
    6
    3.2
    82.9
    80
    5
    2.7
    85.6
    85
    4
    2.1
    87.7
    88
    1
    .5
    88.2
    89
    1
    .5
    88.8
    90
    12
    6.4
    95.2
    95
    1
    .5
    95.7
    97
    1
    .5
    96.3
    98
    4
    2.1
    98.4
    99
    2
    1.1
    99.5
    100
    1
    .5
    100.0
    Sub Total
    187
    100.0
      

    Page 76
    Missing
    100
     
      
    Total
    287
     
      
    Satellite delivery.
    Only 2.4% of the respondents had not taken a course by satellite delivery.
    The modal frequency was 100 percent. The secondary modal frequency was 50 percent. The median
    was 98 percent.
    Table 210.
    Percent courses taken by
     
    satellite delivery.
    Percent
    Frequency
    Valid Percent
    Cumulative Percent
    0
    6
    2.4
    2.4
    1
    5
    2.0
    4.5
    2
    3
    1.2
    5.7
    5
    1
    .4
    6.1
    7
    1
    .4
    6.5
    9
    1
    .4
    6.9
    10
    12
    4.9
    11.8
    11
    1
    .4
    12.2
    12
    1
    .4
    12.7
    20
    6
    2.4
    15.1
    22
    1
    .4
    15.5
    25
    7
    2.9
    18.4
    30
    4
    1.6
    20.0
    33
    1
    .4
    20.4
    40
    3
    1.2
    21.6
    45
    2
    .8
    22.4
    49
    1
    .4
    22.9
    50
    14
    5.7
    28.6
    59
    1
    .4
    29.0
    60
    4
    1.6
    30.6
    62
    1
    .4
    31.0
    65
    1
    .4
    31.4
    68
    1
    .4
    31.8
    70
    8
    3.3
    35.1
    73
    1
    .4
    35.5
    75
    8
    3.3
    38.8
    80
    6
    2.4
    41.2
    85
    2
    .8
    42.0
    89
    1
    .4
    42.4
    90
    10
    4.1
    46.5
    95
    8
    3.3
    49.8
    98
    3
    1.2
    51.0
    99
    2
    .8
    51.8
    100
    118
    48.2
    100.0
    Sub Total
    245
    100.0
      
    Missing
    42
     
      
    Total
    287
     
      
    On line (web based or otherwise computer mediated).
    A majority of the respondents (65.6%)
    had not taken a class that was on line.

    Page 77
    Table 211.
    Percent courses taken online.
    Percent
    Frequency
    Valid Percent
    Cumulative Percent
    0
    105
    65.6
    65.6
    1
    9
    5.6
    71.3
    2
    5
    3.1
    74.4
    3
    1
    .6
    75.0
    5
    11
    6.9
    81.9
    6
    1
    .6
    82.5
    10
    15
    9.4
    91.9
    20
    1
    .6
    92.5
    25
    3
    1.9
    94.4
    34
    1
    .6
    95.0
    40
    1
    .6
    95.6
    50
    2
    1.3
    96.9
    60
    1
    .6
    97.5
    80
    1
    .6
    98.1
    90
    1
    .6
    98.8
    95
    1
    .6
    99.4
    100
    1
    .6
    100.0
    Sub Total
    160
    100.0
      
    Missing
    127
     
      
    Total
    287
     
      
    ­ End ­

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