Spring 2005
Graduate Satisfaction Survey
Prepared by the Office of Institutional Research
Published on January 25, 2006
Table of Contents
page no.
Graduate Intent
Graduates Continuing Education 1
Employment Status 1
Graduate Satisfaction
Demographics 2
College Wide Level of Satisfaction 3
College Wide Level of Satisfaction with Student Services 3
Top and Bottom Five Rated Services 7
Comments 8
Methodology
Graduates are surveyed at the time they apply for graduation. Only City Park graduates
completed the survey this semester.
Summary of Graduate Satisfaction Results
254 out of 539 graduates filled out the survey.
78.3% of the Spring respondents were female.
47.2% were Caucasian and 38.6% African American.
84.9
% were satisfied with their overall Delgado experience.
90.0% were satisfied with their overall coursework.
The Skills Lab at Charity and the Student Open Computer Labs
were the highest rated services.
Parking and the Disibility Services Office were the lowest rated services.
Overall, Spring 2005 graduates were less satisfied than those of Spring 2004.
Graduate Intent
Number
Percent
Respondents -Graduate Intent
254
47.1%
Respondents -Graduate Satisfaction
254
47.1%
Total Graduates
539
No
After Graduation do you plan to:
Yes
%
No
%
Response
%
Continue your Education?
203
79.9%
49
19.3%
2
0.8%
If so, do you plan to continue in your current
field of study or a related field?
182
89.7%
18
36.7%
3
150.0%
Choose another field of study?
22
10.8%
145
71.4%
36
17.7%
At what institution did you continue your
education?
Employment Status
Total Employed
162
63.8%
Delgado Community College
24
Employed in a related field
92
56.8%
Dillard University
5
Seeking employment in a related field
70
43.2%
Loyola University
26
Not seeking employment at this time in field
70
43.2%
LSU
31
No Response
0
0.0%
Nicholls State
4
Our Lady of Holy Cross College
12
If not employed in your field, why:
SUNO
12
Total not employed in field
140
55.1%
UNO
16
Continuing education
11
7.9%
Xavier
5
Not enough jobs in your fields
1
0.7%
Other
65
Salaries not adequate
2
1.4%
No Response
54
Prefer to work in another field
16
11.4%
Total
254
Need more skills
1
0.7%
No Response
39
27.9%
2/17/2006
1
Office of Institutional Research
Employment Status
39.7%
30.2%
30.2%
Employed in a related field
Seeking employment in a related field
Not seeking employment at this time in field
Reasons Not Employed inTheir Field
0.7%
1.4%
11.4%
0.7%
7.9%
Continuing education
Not enough jobs in your fields
Salaries not adequate
Prefer to work in another field
Need more skills
Ethnicity
African American 98 38.6%
Native American 3 1.2%
Caucasian 120 47.2%
Asian 6 2.4%
Hispanic 16 6.3%
Non-resident Alien 0 0.0%
(No Response) 11 4.3%
Total 254 100.0%
Campus
City Park 80 0.0%
West Bank 53 20.9%
Charity 106 41.7%
Northshore Site 3 1.2%
Other 0 0.0%
(No Response) 12 4.7%
Total 254 100.0%
Gender
Female 199 78.3%
Male 54 21.3%
(No Response) 1 0.4%
Total 254 100.0%
Degree
Associate 236 66.5%
Certificate 34 9.6%
(No Response) 85 23.9%
Total 355 100.0%
2/17/2006 2
Graduate Satisfaction
Demographics
Office of Institutional Research
Ethnicity
Caucasian
50%
Non-
resident
Alien
1%
African
American
40%
Native
American
1%
Hispanic
7%
Asian
2%
Gender
Male
21%
Female
79%
(No
Response)
0%
College Wide Level of Satisfaction
College Wide Level of Satisfaction:
Spring 2004 Spring 2005 Spring 2004 Spring 2005
Overall satisfaction with your Delgado experience 4.20 4.14 83.1% 84.9%
Overall satisfaction with your coursework 4.22 4.26 87.4% 90.0%
Overall quality of your instruction at Delgado 4.15 4.15 84.5% 84.9%
Overall competency of your instructors at Delgado 4.11 4.11 81.1% 85.2%
Availability of classes (# of sections were offered) 3.89 3.88 67.5% 74.7%
Convenience of courses (Day & Time) 3.97 4.02 70.9% 77.6%
The courses I needed were offered 4.08 4.22 80.0% 88.4%
Student Services
Academic Advisement 3.82 3.63 66.4% 59.3%
New Student Orientation Program 3.82 3.69 64.6% 61.8%
Financial Aid Office 3.49 3.45 55.7% 55.8%
Registration 3.85 3.70 68.6% 66.3%
Veterans Services 3.88 3.68 61.3% 52.4%
Delgado's Web Site 3.96 3.94 73.7% 75.9%
Delgado's Bookstore 3.81 3.64 69.0% 63.8%
Career and Counseling Center 3.84 3.64 63.8% 56.1%
Student Employment Services 3.77 3.73 57.2% 57.7%
Disability Services 3.96 3.64 62.4% 50.7%
Buildings and Grounds maintenance 3.89 3.86 71.2% 69.3%
Student Health Services 3.85 3.65 61.5% 53.2%
Library 4.16 3.85 81.7% 69.9%
Student Open Computer Labs 4.22 4.05 83.3% 79.6%
English Grammar Lab - City Park 4.12 3.93 72.4% 64.2%
Writing Center & English Composition Lab - City Park 4.18 3.89 73.8% 65.3%
Math Lab - City Park 4.11 4.07 75.6% 74.5%
Hibernia Enrichment Center - City Park 3.78 3.65 55.7% 48.1%
Reading Lab - City Park 3.90 3.69 61.7% 53.8%
Security 3.70 3.88 60.8% 71.2%
Parking 2.87 2.70 35.4% 33.5%
Skills Lab - Charity 3.88 4.08 60.0% 81.8%
Learning Resource Center - West Bank 3.84 3.84 57.8% 65.4%
Computer Assisted Learning Lab - Charity 3.94 4.00 61.1% 76.2%
Student Life Center 3.98 3.85 75.1% 66.5%
Food Services 3.75 3.44 63.2% 51.7%
Distance Education Offerings 3.83 3.67 61.2% 55.8%
Technology use in classes 3.91 3.88 71.9% 69.8%
Tutoring Services 3.93 3.75 62.9% 65.4%
Northshore Labs 3.75 3.68 51.9% 55.3%
* Scale is 1 to 5, 5 = Very Satisfied
** Percentage of students who responded Satisfied or Very Satisfied
2/17/2006 3 Office of Institutional Research
who responded
positively**
Rating*
Average % of students
* Average Rating Scale is 1 to 5, 5 = Very Satisfied
2/17/2006 4 Office of Institutional Research
College Wide Level of Satisfaction
1.00 1.50 2.00 2.50 3.00 3.50 4.00 4.50 5.00
Overall satisfaction with your
Delgado experience
Overall satisfaction with your
coursework
Overall quality of your instruction
at Delgado
Overall competency of your
instructors at Delgado
Availability of classes (# of
sections were offered)
Convenience of courses (Day &
Time)
Spring 2005
Spring 2004
* Average Rating Scale is 1 to 5, 5 = Very Satisfied
* Average Rating Scale is 1 to 5, 5 = Very Satisfied
2/17/2006 5 Office of Institutional Research
College Wide Level of Satisfaction with Student Services
Part I
1.00 1.50 2.00 2.50 3.00 3.50 4.00 4.50 5.00
Academic Advisement
New Student Orientation Program
Financial Aid Office
Registration
Veterans Services
Delgado's Web Site
Delgado's Bookstore
Career and Counseling Center
Student Employment Services
Disability Services
Buildings and Grounds
maintenance
Spring 2005
Spring 2004
* Average Rating Scale is 1 to 5, 5 = Very Satisfied
Note: Spring 2004 Graduate Satisfaction Survey contains some questions that are not comparable to Spring 2003.
2/17/2006 6 Office of Institutional Research
College Wide Level of Satisfaction With Student Services
Part II
1.00 1.50 2.00 2.50 3.00 3.50 4.00 4.50 5.00
Student Health Services
Library
Student Open Computer Labs
English Grammar Lab - City Park
Writing Center & English Composition Lab - City Park
Math Lab - City Park
Hibernia Enrichment Center - City Park
Reading Lab - City Park
Security
Parking
Skills Lab - Charity
Learning Resource Center - West Bank
Computer Assisted Learning Lab - Charity
Student Life Center
Food Services
Distance Education Offerings
Technology use in classes
Tutoring Services
Northshore Labs
Spring 2005
Spring 2004
Top Five Rated Services
Spring 2004 Spring 2005 Spring 2004 Spring 2005
Skills Lab - Charity 3.88 4.08 60.0% 81.8%
Student Open Computer Labs 4.22 4.05 83.3% 79.6%
Computer Assisted Learning Lab - Charity 3.94 4.00 61.1% 76.2%
Delgado's Web Site 3.96 3.94 73.7% 75.9%
Math Lab - City Park 4.11 4.07 75.6% 74.5%
Lowest Five Rated Services
Spring 2004 Spring 2005 Spring 2004 Spring 2005
Academic Advisement 3.82 3.63 66.4% 59.3%
Financial Aid Office 3.49 3.45 55.7% 55.8%
Food Services 3.75 3.44 63.2% 51.7%
Disability Services 3.96 3.64 62.4% 50.7%
Parking 2.87 2.70 35.4% 33.5%
* Scale is 1 to 5, 5 = Very Satisfied
** Percentage of students who responded Satisfied or Very Satisfied
2/17/2006 7
positively**
% of students
who responded
Rating*
Average
Rating*
Average
Office of Institutional Research
positively**
% of students
Top and Bottom Five Rated Services
who responded
Top Five Rated Services
1.00 1.50 2.00 2.50 3.00 3.50 4.00 4.50 5.00
Skills Lab - Charity
Student Open Computer Labs
Computer Assisted Learning Lab - Charity
Delgado's Web Site
Math Lab - City Park
Spring 2004
Spring 2005
Lowest Five Rated Services
1.00 1.50 2.00 2.50 3.00 3.50 4.00 4.50
Academic Advisement
Financial Aid Office
Food Services
Disability Services
Parking
Spring 2004
Spring 2005
City Park Campus Level of Satisfaction:
Overall satisfaction with your Delgado experience 4.24 85.9%
Overall satisfaction with your coursework 4.32 87.1%
Overall quality of your instruction at Delgado 4.26 84.7%
Overall competency of your instructors at Delgado 4.18 84.5%
Availability of classes (# of sections were offered) 3.80 70.2%
Convenience of courses (Day & Time) 4.00 73.2%
The courses I needed were offered 4.18 84.5%
Rated by City Park and Northshore students
Total City Park Responded: 80
Total Northshore Responded: 3
Academic Advisement 3.90 72.0%
New Student Orientation Program 3.75 63.5%
Financial Aid Office 3.49 53.8%
Registration 3.94 75.3%
Veterans Services 3.92 61.5%
Delgado Web Site 4.00 77.1%
Delgado Bookstore 3.85 69.5%
Career and Counseling Center 3.90 70.0%
Student Employment Services 3.80 65.0%
Disability Services 3.85 61.5%
Buildings and grounds maintenance 4.05 78.1%
Student Health Center 3.81 62.5%
Library 4.14 80.2%
Student Open Computer Lab 4.18 81.1%
English Grammer Lab 4.06 72.3%
Writing Center & English Composition Lab 3.98 73.9%
Math Lab 4.09 77.8%
Hibernia Enrichment Center 3.70 55.0%
Reading Lab 3.79 65.5%
Security 3.81 65.2%
Parking 2.91 36.5%
Student Life Center 3.93 71.1%
Food Services 3.62 56.9%
Distance Education Offerings 3.75 62.5%
Technology used in classes 4.05 72.7%
Tutoring Services 4.00 71.4%
Northshore Labs 3.87 66.7%
* Scale is 1 to 5, 5 = Very Satisfied
** Percentage of 93 students who responded Satisfied or Very Satisfied
2/17/2006 8 Office of Institutional Research
Rating* who responded
positively**
Spring 2005 Spring 2005
positively**
Spring 2005 Spring 2005
Average % of students
City Park Campus Level of Satisfaction
Average % of students
Rating* who responded
Rated by Westbank students only
Total Responded: 53
Overall satisfaction with your Delgado experience 4.18 86.0%
Overall satisfaction with your coursework 4.32 92.9%
Overall quality of your instruction at Delgado 4.19 89.5%
Overall competency of your instructors at Delgado 4.21 89.5%
Availability of classes (# of sections were offered) 3.93 73.2%
Convenience of courses (Day & Time) 4.05 78.6%
The courses I needed were offered 4.18 86.0%
Student Services
Academic Advisement 3.54 57.1%
New Student Orientation Program 3.49 51.1%
Financial Aid Office 3.87 73.3%
Registration 3.91 72.7%
Veterans Services 3.53 42.1%
Delgado's Web Site 4.04 77.2%
Delgado's Bookstore 3.45 55.4%
Career and Counseling Center 3.44 41.2%
Student Employment Services 3.65 47.8%
Disability Services 3.59 47.1%
Buildings and Grounds maintenance 3.79 61.5%
Student Health Services 3.54 46.4%
Library 4.00 71.7%
Security 3.86 75.0%
Parking 2.96 40.0%
Learning Resource Center - West Bank 3.89 68.4%
Student Life Center 3.69 62.5%
Food Services 3.18 39.3%
Distance Education Offerings 3.60 45.0%
Technology use in classes 3.55 63.2%
Tutoring Services 3.92 69.2%
* Scale is 1 to 5, 5 = Very Satisfied
** Percentage of 53 students who responded Satisfied or Very Satisfied
2/17/2006 9 Office of Institutional Research
Rating* who responded
positively**
Spring 2005 Spring 2005
West Bank Campus Level of Satisfaction
Average % of students
Rated by CSN students only
Total Responded: 106
Overall satisfaction with your Delgado experience 4.06 83.5%
Overall satisfaction with your coursework 4.18 90.7%
Overall quality of your instruction at Delgado 4.05 82.6%
Overall competency of your instructors at Delgado 4.01 83.5%
Availability of courses 3.91 78.9%
Convenience of courses 4.01 80.6%
The courses I needed were offered 4.27 92.6%
Student Services
Academic Advisement 3.47 50.5%
New Student Orientation Program 3.75 65.7%
Financial Aid Office 3.23 49.0%
Registration 3.41 56.0%
Veterans Services 3.59 51.4%
Delgado's Web Site 3.84 74.3%
Delgado's Bookstore 3.58 63.9%
Career and Counseling Center 3.51 50.8%
Student Employment Services 3.71 56.3%
Disability Services 3.50 43.8%
Buildings and grounds maintenance 3.75 66.7%
Student Health Services 3.58 49.2%
Library 3.55 61.0%
Student Life Center 3.82 63.2%
Parking 2.44 28.3%
Security 3.93 73.7%
Food Services 3.35 51.9%
Distance Education Offerings 3.65 55.9%
Technology use in classes 3.89 70.6%
Computer Assisted Learning Lab - Charity 4.12 82.5%
Skills Lab - Charity 4.20 89.7%
* Scale is 1 to 5, 5 = Very Satisfied
** Percentage of 106 students who responded Satisfied or Very Satisfied
2/17/2006 10 Office of Institutional Research
positively**
Spring 2005 Spring 2005
Average % of students
Rating* who responded
Charity School of Nursing Level of Satisfaction
Employed in
an Unrelated
Field
Unknown if in
a Related
Field
*Not
Employed
Employed in a
Related Field
Total
Accounting 5 0 2 2 9
Admin Office Technology 0 0 1 1 2
Air Conditioning & Refrigeration
0
American Sign Language
0
Business Administration 2 0 0 3 5
Business Training
0
CET - Architectural Tech 2 0 1 1 4
CET - Civil Tech. 0 0 1 0 1
CET - Construction Mgt 0 0 2 0 2
Computer Info Technology 2 0 3 0 5
Computer Networking Tech 0 0 1 0 1
Computer Repair
0
Construction Management
0
Criminal Justice 3 0 2 4 9
Culinary Arts 0 0 0 1 1
Diagnostic Medical Sonography
0
Dietetic Technician 1 0 2 0 3
Drafting 1 0 0 3 4
Early Childhood Education 3 0 9 4 16
Educational Interpreting
0
Elect Electronics Engr Tech 1 0 1 0 2
Electrical Construction
0
Emergency Med Tech
0
EST - Biomedical Equip Repair 1 0 4 0 5
EST-Electronics Repair
0
Fine Arts 0 0 1 0 1
Fire Protection Technology
0
Funeral Service Education 3 0 2 0 5
General Studies/Science 1 0 9 8 18
Health Information Technology
0
Horticulture Technology 0 0 0 1 1
Hospitality
0
Interior Design
0
Legal Secretary 2 0 1 0 3
Machine Tool Technology
0
Management 3 0 3 1 7
Massage Therapy 0 0 1 1
Medical Lab Technician
0
Motor Vehicle Technology 0 0 2 2 4
Music
0
Nuclear Medicine Technology
0
Nursing 12 0 48 34 94
* Not employed is assumed where students did not indicate an employer.
2/17/2006 11 Office of Institutional Research
Employment Status Prior to Graduation
All Campuses
*Based on Reported Job Titles
Employed in
an Unrelated
field
Unknown if in
a Related
Field
*Not
Employed
Employed in a
Related Field
Total
Occupational Therapy Assistant
0
Ophthalmic Medical Assistant 0 0 1 0 1
Performance & Media Art 1 0 2 0 3
Pharmacy Technician 1 0 3 0 4
Physical Therapist Assisting
0
Practical Nursing
0
Radiological Technology
0
Respiratory Care Technology
0
Safety & Health Tech
0
Surgical Technology 2 0 2 0 4
Visual Communications 1 0 6 1 8
No Response** 0 13 18 0 31
Total 47 13 128 66 254
* Not employed is assumed where students did not indicate an employer.
2/17/2006 12 Office of Institutional Research
All Campuses
*Based on Reported Job Titles
Employment Status Prior to Graduation(cont.)
Spring 2005 Graduate Intent & Satisfaction Comments
I am most grateful for the opportunity afforded me by Delgado to continue my education.
I will not require follow-up since I am employed.
I will seek a full-time accounting job after graduation. My current job as front desk agent is not related to the
accounting field of study so there is no advancement at Holiday Inn Express.
I am going on to earn my B.A. in history and eventually my master's, so that I can come back and be an
instructor at a Community College.
Thanks for everything!
I had a wonderful experience and loved it.
My long term goal is to be a nursing educator. I have 3-years experience as a full-time high school teacher/
part-time college instructor prior to my arrival to the U.S. I love teaching and would not hesitate to apply for a
teaching position at Charity once I am qualified and the opportunity coincides with my availability. Proud to be a
Charity graduate.
Charity School of Nursing has changed my life in all aspects. I attained so much personal growth. I feel
Charity has prepared me in an indescribable way for a life long journey of continuous learning. As my class
motto states, "I am dressed, armed and ready to nurse.
I plan to continue working as a paramedic for PPEMS because the benefits are excellent. I do plan to work as
a PRN at a local hospital possibly in E.R. to build my nursing skills. When my children get older, I plan to work
full-time as a nurse.
All of my clinical instructors were exceptional.
I hope that more of the courses are offered on-line for Funeral Service Ed. and Criminal Justice.
The education that I received at Delgado was better than I originally anticipated.
Again, I would like to thank all VIP's, Faculty and Instructors for providing me with the education. Delgado has
made me more productive with the technology I've been exposed to. Words can't express my gratitude. Thank
you financial aide for your assistance.
Thank you, especially my teachers.
I have been here at Delgado for a long time. I have made some great friends and have really enjoyed my time
here. Delgado was great choice for me.
