For more information, see

Delgado’s Emergency Planning, Response and Recovery Policy

 

 

CHECKLIST FOR TELEPHONE THREATS

 

If you receive a telephoned threat (bomb/chemical/other):

 

•

 

Remain calm.

•

 

Do not hang up. Keep the caller on the line as long as possible and listen

carefully.

 

Ask the following questions:

 

•

 

Where is the bomb/chemical or other hazard?

•

 

When will it explode/be activated?

•

 

What does it look like?

•

 

What kind of bomb/hazard is it?

•

 

What will cause it to explode/activate?

•

 

What is your name?

•

 

Did you place the bomb/hazard? WHY?

•

 

Where are you?

Exact wording of the threat: __________________________________________________

 

If voice is familiar, who did it sound like? ________________________________________

Caller ID information:

male

female

adult

juvenile

age

 

 

Call origin:

local

long distance

internal

cell phone

 

Caller’s voice: Note pattern of speech, type of voice, tone. Check all that apply.

Calm

Excited

Loud

Soft

Deep

Nasal

Raspy

Distinct

Slurred

Normal

Crying

Laughter

Slow

Rapid

Disguised

Accent

Lisp

Stutter

Drunken

Familiar

Incoherent

Deep breathing

 

Background sounds: Check all that apply.

Voices

Airplanes

Street noises

Trains

Quiet

Bells

Clear Static

Animals

Party

Vehicles

 

Horns

House noises

PA system

Music

Factory machines

Motor

Phone booth

Other:

 

Threat language: Check all that apply.

Well-spoken

(educated)

Foul

Taped Incoherent

Irrational

Message read from

script

 

Did caller indicate knowledge of the building? Give specifics: ________________________

 

  

  

  

  

  

G

 

 

Person receiving call: _______________ Phone number where call received: ____________

 

LEAVE YOUR PHONE OFF THE HOOK. DO NOT HANG UP AFTER CALLER HANGS UP.