1. Page 1 from GRAD ACT
    2. Table of Contents and Appendix for revision in July
    3. DCC GRAD Act submission revised 07052011
    4. Combination of all Appendices A-M
      1. Top 100 Associate Degree Producers
          1. Top 100 Associate Degree Producers
      2. Secondary School Systems Partnering with DCC for Dual Enrollment
      3. Examples of Partnerships
      4. Professional Development Offered to Secondary Instructors
      5. Postsecondary Transitional Initiatives
      6. UNO_JointAdmission_Agreement2005
      7. Articulation Agreement between DCC & SELU
      8. Student Affairs & Academic Affairs Policies
      9. Delgado-Feedback-Report
      10. Enrollment & Class Counts for Distance Education
        1. Sheet1
      11. Programs offered through 100% Distance Education
        1. Sheet1

 
1
 
 
 
 
 
Louisiana GRAD Act
 
 
 
 
 
 
 
 
Submitted to
Board of Regents
State of Louisiana
 
 
 
 
 
 
  
 
 
Delgado Community College
  
New Orleans, Louisiana
 
Spring 2011
 
  

 
i
 
Table of Contents
 
  
  
  
  
  
  
  
  
  
  
1.
Student Success
page
1A
 
Implement policies established by the institution’s management board
 
to achieve cohort graduation rate and graduation productivity goals
that
are consistent with institutional peers
.
  
2
 
Policies adopted by LCTCS
2
 
Policies adopted by Delgado Community College
2
 
Factors affecting Delgado’s GRS
3
 
A Study of the Postsecondary Education Needs of the New
Orleans Region
 
3
 
LCTCS Student Success Measures
3
1B
 
Increase the percentage of program completers at all levels each year
 
4
 
Initiatives to Increase Graduates
4
 
Delgado Graduation Facts
4
 
Program Assessment
5
1C
 
Develop partnerships with high schools to prepare students for post-
5
secondary education.
 
5
 
Current & newly created partnerships
6
 
Examples of strengthening partnerships
6
 
Tracking Progress to evaluate partnerships
7
1D
 
Increase passage rates on licensure and certification exams and
work-
8
force foundational skills.
 
8
 
Veterinary Technician Plan of Action
 
8
 
Emergency Medical Technician Plan of Action
 
8
 
Funeral Service Education Plan of Action
 
9
2
Transfer and Articulation
10
2A
 
Phase in increased admission standards and other necessary policies
by the end of the 2012 Fiscal Year in order to increase student
retention and graduation rates.
 
10

ii
 
 
LCTCS & Delgado Policies relating to Student Success
10
 
Timeline for review & implementation of policies
10
2B
Provide feedback to community colleges and technical college
campuses
 
on the performance of associate degree recipients enrolled at the
institution.
 
11
2C
Develop referral agreements with community colleges and technical
 
college campuses to redirect students who fail to qualify for
admission
into the institution.
 
13
2D
Demonstrate collaboration in implementing articulation and transfer
requirements
provided in R.S. 17:3161 through 3169.
 
14
 
examples of collaboration in implementing all aspects of the transfer
degree programs, Louisiana Transfer Associate Degree (AALT,
ASLT)* and Associate of Science in Teaching (AST) programs
15
 
processes in place to remedy any articulation and transfer issues as
they relate to the AALT, ASLT, or AST degrees.
15
3
Workforce Development and Economic Development
17
3A
 
Eliminate academic program offerings that have low student
completion
 
rates as identified by the Board of Regents or are not aligned with
current
or strategic workforce needs of the state, region, or both as identified
by the
Louisiana Workforce Commission.
 
17
3B
 
Increase use of technology for distance learning to expand
educational
 
offerings.
 
20
 
Current initiatives to create and expand education offering by distance
education
 
21
 
Student Services
22
 
Faculty Development
22
 
Information Technology Infrastructure
22
3D
Job Placement.
 
23
4
Institutional Efficiency and Accountability
 
25

iii
 
4C
Non-resident Tuition
25
 
2009-2010 (Baseline Academic Year
 
26
 
2010-2011 Academic Year
 
26
 
 
Appendices
 
 
Appendix A:
Diverse Issues in Higher Education iv
 
Appendix B:
Secondary School Systems Partnering with DCC for Dual Enrollment v
 
Appendix C:
Examples of Partnerships vi
 
Appendix D:
Professional Development Offered to Secondary Instructors vii
 
Appendix E:
Postsecondary Transitional Initiatives viii
 
Appendix F:
Articulation Agreement between DCC & UNO ix
 
Appendix G:
Articulation Agreement between DCC & SELU x
 
Appendix H:
Student Affairs & Academic Affairs Policies xi
 
Appendix I:
Feedback Reports from SELU xii
 
Appendix J:
Enrollment & Class Counts for Distance Education xiii
 
Appendix K:
Programs offered through 100% Distance Education xiv
 
 
 

 
2
 
 
 
 
Student Success
 
a. Implement policies established by the institution's management board to achieve cohort
graduation rate and graduation productivity goals that are consistent with institutional
peers.
 
Retention of first-time, full-time, associate degree-seeking students
 
 
Delgado’s first to second
 
year retention rate has steadily increased since the Fall 2006 cohort
when the College’s retention rate was 52.8%. By the Fall 2009 semester, the Fall 2008 cohort
had a 56.8% retention rate, an increase of 4% within the two year period. This increase can be
attributed to the numerous retention initiatives at the college that include the Title III Grant and
the College Coach Program. Although the Title III Grant ended in December 2010, Delgado
remains committed to increasing the number of students retained. In fall 2010, the College was
awarded a Student Support Services Grant from the U.S. Department of Education for 1.1
million dollars.
 
Student Support Services Grant
 
Beginning fall 2011, this grant will provide 140 first-generation, low-income, and/or disabled
students with the support services that will enable them to increase their retention, graduation,
and transfer rate for the next five years. A pre-Nursing Learning Community will be funded by
the grant, designed to increase their chances of being accepted into the Nursing Program or
redirect them into a more suitable program. A Summer Math Bridge program will also be
funded in an effort to reduce the time it takes students to complete developmental Math. Data
reveals that 70% of Delgado students who place in developmental Math are required to take
three developmental Math courses.
Student Services Retention Initiatives
 
 
Student Success Week
 
CCSS 107 (College and Career Success Skills)
 
EMAS/Retention Pro
 
College Compass, a is a new electronic/online “learner-centered” tool designed to
manage the college experience for students
 
24/7 helpdesk support for faculty, staff, and students
 
LCTCS & Delgado Policies Relating to Student Success
 
As a mandated from LCTCS, Student Affairs & Academic Affairs policies will be reviewed over
the next year at the system and college level to ensure that student access and success are
considered and supported. A list of these policies can be found:
 

3
 
 
 
IPEDS Graduation Rate Survey (GRS)
It should be noted that our Year 1 data is the same as the baseline year data because Fall 2005
was the cohort year for the baseline year. Since we did not have a Fall 2005 cohort we used Fall
2006 as our baseline. While Delgado has the lowest graduation rate of all the LCTCS colleges, it
does not mean that our students are not successful. While only 2.1% of the Fall 2006 cohort
graduated within 150% of normal time, 6.6% graduated within 200% of the normal time and
14% are still persisting. Of those who dropped out before completing a certificate or associate
degree, 4.7% earned a TCA. This would bring our success rate up to 25.3%.
Factors affecting Delgado’s GRS:
 
85% of first-time, full-time students require at least one developmental course, almost
half require more than one, 25% require more than two. Forty-eight percent of Delgado
graduates took developmental classes, proving that developmental education does work.
 
70% of students requiring Math are placed in the lowest Math which means it will take
them at least 3 semesters to complete.
 
42% are Allied Health or Nursing majors. These programs are limited admissions. It
generally takes 1 to 2 years JUST to get accepted into these programs.
 
60% of incoming students (part time and transfer) will never be included in the rate.
A Study of the Postsecondary Education Needs of the New Orleans Region
This study, commission by La. Board of Regents, was conducted by the National Center for
Higher Education Management Systems (NCHEMS) and focused on the five parishes (Jefferson,
Orleans, Plaquemines, St. Bernard, and St. Tammany) that encompass where the majority of
Delgado’s students reside. The report revealed that while St. Tammany Public Schools do
perform at or above the statewide average levels with dropout rates below the statewide average
and ACT exam scores above the statewide average, Jefferson and Orleans Public Schools have
high drop-out rates and ACT scores that are below the statewide average. Sixty three percent of
Delgado students come from Jefferson & Orleans parishes. According to NCHEMS, Delgado’s
student body is poorly prepared academically and less likely to receive Pell grants which we can
assume to mean that students must be working while going to school or there are challenges to
them for paying tuition causing them to drop out of college because of finances. Starting behind
creates a scenario of quitting early. While Delgado’s three-year graduation rate may seem low
when compared to its SREB peers, according to NCHEMS the comparisons are based on full-time
freshmen, counts only graduates who had initially enrolled at Delgado and it does not take into
account transfer students. Delgado fared much better when compared to its SREB peers when
graduation rates included the number of transfer students.
LCTCS Student Success Measures
 
Dr. Sullivan at LCTCS has proposed for board action an Approval of the Two-year College
Student Success Measure framework. This framework will allow 2-year colleges to utilize
student success measures that are more relevant to the goal, mission and students enrolled in 2-

4
 
 
year colleges. Institutional performance and accountability will also be emphasized. This
framework is scheduled to be presented to the LCTCS board of supervisors at the April, 2011
meeting.
 
Student Success
 
b. Increase the percentage of program completers at all levels each year.
Our baseline data & projections include LTC Region 1 graduates, therefore, we included them in
our actual count.
Initiatives to Increase Graduates
Associate of Arts & Associate of Science Louisiana Transfer Degrees:
Act 356 of the Regular Session of the 2009 Louisiana Legislature was enacted to eliminate
barriers that prevent students from successfully transferring between and among secondary and
postsecondary institutions. The outcome of this statewide collaborative effort was the
establishment of the statewide Associate of Science and Associate of Arts Louisiana Transfer
Degrees at all SACS accredited community colleges. These two new degrees were implemented
at Delgado Community College in the fall semester of 2010. This should have a positive effect
on the number of degrees awarded by the 2012 – 2013 academic year.
Project Win –Win:
Beginning in fall 2009, Delgado participated in the pilot of Project Win -Win, a project aimed at
identifying students who either completed the requirements for a degree, or only lack a few
credit hours. As we go through this process we hope to award general studies associate degrees
or certificates, a win for the student who gets a degree and a win for the institution who gets a
completer.
Delgado Graduation Facts
  
Delgado produces 40% of the Associate of Nursing degrees in the state, and 34% of associate
degrees in allied health and 40% of the associate degrees in the Business programs. We are
proud to say that 50% of our graduates began in developmental classes, of which two percent
began in our ESL program and 30% took more 9 or more hours of developmental classes.
According to Diverse Issues in Higher Education
 
(see Appendix A), which ranks the top 100
degree producers of minority degrees, Delgado is listed in the top 100 for awarding degrees to
African Americans in 5 program areas. We rank 12
th
in the nation for awarding Nursing degrees
,17
th
for Accounting & Related Services, 27
th
for Security & Protective Service, 33
rd
for Business
Management, Marketing & Related Support Services, and 33
rd
in Health Professions & Related
Clinical Science.
1
 
1
Source:
 
Diverse:
 
Issues
 
In
 
Higher
 
Education
 
analysis
 
of
 
U.S.
 
Department
 
of
 
Education
 
reports
 
submitted
 
by
 
institutions.
 
Rankings
 
are
 
based
 
on
 
the
 
review
 
of
 
2008
2009
 
preliminary
 
data.
 
Online
 
“campuses”
 
are
 
seen
 
as
 
a
 
single
 
entity,
 
even
 
though
 
they
 
enroll
 
students
 
globally.
  

5
 
 
 
Program Assessment
Delgado Community College has an established Office of Curriculum, Assessment, and Program
Development. A major function of this Office is the on-going review of all instructional
program offerings at the College, with the ultimate goal being the development of strategies to
improve opportunities for student success while enrolled in the instructional program, and after
completion and attainment of credential, either through immediate entry into the workforce, or
transfer to a senior college for the completion of additional studies.
Often, instructional programs at the Associate degree level are initially designed with two or
more options of the same overarching degree. This model provides separate distinct educational
paths designed to result in a focused sub-specialty within a career field. Programmatic options
share a core of courses common to each instructional area; however, provide different course
groupings for each distinct option. Reviewing enrollment, retention, and completion rates of
instructional programs by degree option, often identifies when a disconnect occurs, as student
interest and workforce needs change over time. Programmatic review and assessment may
demonstrate that the various options in a degree may have more common core knowledge
required than is evident by program structure, or that student interest spans courses comprising
various program options to reflect current trends and expectations in the workforce. Through
review, assessment, and evaluation, instructional program content may be revised to discontinue
separate program options, and to provide elective choices, or advising concentrations to students
for assistance in career exploration and preparation. Combining multiple options of degree
programs, as appropriate and as a result of review and evaluation, can remove unnecessary
barriers to student completion by strengthening instructional program offerings and providing a
clear path to an ultimate goal of credential attainment and/or immediate entry into the labor
market.
 
Student Success
 
c.
 
Develop partnerships with high schools to prepare students for postsecondary education.
 
Delgado Community College has established partnerships with secondary school systems
throughout the New Orleans area. These partnerships promote higher academic standards for
secondary school students in addition to awarding college credit to those students enrolled in
identified career pathways. The College aggressively pursues partnerships with Region-1 high
schools to increase the number of students participating in dual enrollment and career pathway
activities. A list of those partnerships is provided at Secondary School Systems Partnering with
Delgado Community College for Dual Enrollment
 
(see Appendix B).

6
 
 
 
 
Current Partnerships
Examples of the partnerships Delgado has formed (see Appendix C).
Examples of strengthening partnerships
The College conducts meetings with content experts and administrators from the secondary and
post-secondary schools to align curricula and review credentials for post secondary courses
offered at the secondary school campuses.
Delgado’s Admissions department currently coordinates three successful Career Pathway
functions for the Allied Health, Business & Technology, and Liberal Arts departments. These
Career Pathway events are designed to expose secondary students to the various careers offered
at the College and provide an introduction to participating industry professionals. More than 600
secondary students attend each event.
In 2010, Delgado Admissions and Enrollment Services in conjunction with the Television
Production Department, produced an interactive DVD that contains program information,
application forms, contact information, deadlines for submitting financial aid. This DVD serves
as a road map students can use to guide them through the enrollment process and is distributed to
high school counselors and seniors to help them as they transition from high school to college.
The DVD has been well received by all.
 
Currently we are furnishing feedback to the high schools in the form of grades. In the future, we
will also provide attendance reports.
Counselor Workshops
Delgado Community College annually hosts a Region-1 Counselor Workshop to support state
wide initiatives. Counselor workshops are scheduled throughout the year and include counselors
from all Region-1 secondary education partners.
Delgado and the Region-1 College and Career Transitions Coordinators designed a Matrix that
aligns with secondary and post-secondary education courses offered through dual enrollment.
This matrix makes the process of certifying secondary instructors easier for the high school
administrators, and identifies course offerings in an easy to use guide for parents and counselors.
Certified instructors participate in orientation and training programs to align curricula and
procedures between the secondary and post-secondary educational systems.
Distance Learning
Distance Learning is being explored to strengthen partnerships with secondary school systems.

7
 
 
 
 
SCORE Summer Program
The SCORE Summer Program is a 7 week instructional program that includes ACT preparation,
career exploration and paid internships. Students meet with Career and Technical Education
instructors to learn about careers in the Technical Division at Delgado. On Fridays, students
participate in field trips to businesses. SCORE has been successful since the summer of 2009.
Through the College and Career Transitions Coordinator, Delgado offers secondary instructors
professional development opportunities. A list of available professional development provided
can be found at Professional Development Offered to Secondary Instructors
 
(see Appendix D).
Postsecondary Transitional Initiatives (PTI)… Admissions & Enrollment Services
Postsecondary Transitional Initiatives (see Appendix E) are designed to provide information
introducing students and their families to post-secondary opportunities. These initiatives are
innovative & interactive in their presentations. For many this may be their first exposure to a
college environment.
Tracking Progress to evaluate partnerships
Quarterly meetings are held with Delgado and the Career Transitions Partnership. These
meetings are attended by secondary administrators, instructors, post secondary administrators,
counselors and CTE supervisors. The agenda includes dissemination of information regarding
statewide initiatives and provides feedback on existing partnerships.
 
Region One secondary students currently take developmental Math and English at Delgado
through dual enrollment once that need is determined by Delgado Placement Testing or by the
high school requesting the services. Upon successful completion students are advised by the
secondary counselor to re take the ACT test. The successful completion of these courses taken
in the 11th and 12th year of high school raises their ACT scores, in some cases allowing those
students to be eligible for enrollment in four year colleges. This can be tracked by reviewing
the records of students that transition into Delgado.
 
 
 
 
 
  

8
 
 
Student Success
 
d. Increase passage rates on licensure and certification exams and workforce foundational
skills.
 
Three Allied Health Programs had licensure exam passage rates below the national average:
Veterinary Technician, Emergency Medical Technician and Funeral Service Education.
Veterinary Technician
 
Plan of Action –
We have begun a “Capstone Course” for a thorough review for the Veterinary
Technician National Exam (VTNE) in the last semester of the Program for graduating students.
In this Capstone Course there are weekly online exams that cover one of the 7 topical areas
found on the VTNE. These topical areas include: Pharmacy & Pharmacology, Diagnostic
Imaging, Anesthesia & Analgesia, Animal Care & Nursing, Surgical Prep & Assisting,
Dentistry, and Clinical Pathology Laboratory Procedures. “Mastery Learning” is used as each
student can take and retake these Review Exams, which are only open for one week. Large
databases of questions are used for each Review Exam and are randomly used each time a
student retakes the Review Exam. Questions for these large databases have been gotten from a
textbook designed to help students review for the VTNE. At the end of the semester, students
take an online Review Exam together in a classroom with 200 questions from the 7 topical areas
on the VTNE. The number of questions in each topical area is the same as will occur on the
VTNE. Students will then take the VTNE from June through July at an Exam location that has a
bank of computers. We feel that this series of simulated online Review Exams that thoroughly
cover the topics with the types of questions found on the VTNE will make the students more
familiar with the topics to be tested on, as well as the format of computerized exams from large
databases of exam questions.
Also to be included next year in this capstone course will be review lectures on major concepts
in the 7 areas to be tested on in the VTNE. This will be implemented in spring 2012.
 
Emergency Medical Technician
Plan of Action
- The overall pass rate for the EMT Basic courses was slightly under 80%.
With these numbers in mind, we have implemented strategies similar to those that increased our
success rate in the Paramedic Program.
To achieve a higher pass rate on the practical exams, skills sheets are utilized for each practical
skill that is tested for by the Louisiana State Bureau of Emergency Medical Technicians overseen
by the National Registry of Emergency Medical Technicians. These skill sheets are given to
each student in the beginning of the semester and are worked on diligently during the semester.
Several check offs are done during the course of the semester, ensuring that students are able to

9
 
 
pass them not once, but several times throughout the course. The first large practical test is done
during midterm exams. Students must pass a minimum of 4 of the 6 stations in order to be
eligible to continue the course. They are then tested again at the end of the semester before
being eligible to participate in a "mock" registry exam. The "mock" registry exam is set up to
route students through their different practical skills being tested by different instructors allowing
them to get the feel of what their Louisiana State Practical Exam will be like and gives the
instructors and students insight on weaknesses that need to be worked on before they officially
test.
The written portion of the exam has been changed to a Computer Based Testing process to
mimic the written exam given by the National Registry of Emergency Medical Technicians
(NREMT). Paper tests are no longer used by the NREMT, so all tests are taken on the computer
as timed tests. Students are not allowed to "backtrack" or re-answer the previous question nor
change any answers. In addition to Computer Based Testing, practice exams are done utilizing
the EMT Achieve. EMT Achieve provides the student with four different practice exams
containing 150 questions with rationales to aid the student in their test taking ability. The
increase in pass rate with students taking these practice exams has markedly increased over the
last year and is now a mandatory portion of our preparations for National Registry exams.
This spring semester, a new study aide is available on the EMT Basic level provided by Field
Internship Student Data Acquisition Project (FISDAP). This gives the students 2 attempts at a
practice exam set in up in a similar fashion to the National Registry CBT exam. These two tests
that will be taken advantage of at the end of the current semester will give students additional
practice with exams and the cut score from these exams are comparable to those of the National
Registry exam and will be a good indicator on the Pass/Fail ability of the student.
With the combination of practical and written exam practice utilizing computer based testing
aides, we are looking forward to seeing our pass rate increase this semester.
 
Funeral Service Education
 
Plan of Action
- First, the funeral service program is required to meet at least 60% pass rate for
accreditation with the American Board of Funeral Service Education. With that said, the average
national pass rate is in the 70 percentile.
To improve our pass rate, we have increased the academic requirements to enter the program.
Additionally, we have a capstone course used to prepare students to take the national board
exam. Students are assessed with written practice exams, Morticians Assessment Training
Simulator Software and QuizLet available on the web.
 
  

10
 
 
Articulation and Transfer
 
a.
 
Phase in increased admission standards and other necessary policies by the end of the
2012 Fiscal Year in order to increase student retention and graduation rates.
 
LCTCS & Delgado Policies Relating to Student Success
Delgado has an open admission policy and our mission is to serve all levels of learners, however,
several approved policies are in place, and are designed to facilitate a smooth transition for
students who enter the college with the ultimate goal of transferring to a 4-year institution.
Those policies include Articulation Agreements with Other Institutions (AA-1438.1) & Evaluation of
Transfer Credit (AA1442.3).
 
Policies and procedures relating to advising, academic appeals, academic status, cross
enrollment, grade changes, graduation, and non-traditional credit can be found at Academic
Procedures Resource Guide.
 
  
In addition several LCTCS policies also support transfer.
 
LCTCS Policies
 
 
1.002 –
Delegation of Authority to Chancellors to Sign and Distribute Degrees, Diplomas and
Certificates
. Effective Date: May 10, 2000
 
1.006 –
Academic Amnesty
Effective Date: October 10, 2002
 
1.010 –
Program Assessment
Effective Date
: March 14, 2001
 
1.014 –
Assessment
Effective Date: November 14, 2001
 
1.016 –
LCTCS Cross-Enrollment Policy
Effective Date: November 14, 2001
 
1.020 –
Academic Status
Effective Date: Fall 2003
 
1.023 –
LCTCS Policy on Non-Traditional Credit
Effective Date: December 12, 2001
 
1.025 –
Articulation
Effective Date: December 12, 2001
 
1.028 –
Academic Renewal
Effective Date: February 14, 2002
 
1.029 –
Disclosure of Degree Program Transferability
Effective Date: August 14, 2002
 
1.036 –
Cross Enrollment Agreement between System Institutions
 
 
Effective Date: July 9, 2003
 
5.025 –
Tuition Discounts and Waivers
Effective Date: August 10, 2005
 
 
As a mandated by LCTCS, Student Affairs & Academic Affairs Policies will be reviewed over
the next year at the system and college level to ensure that student access and success are
considered and supported
 
Timeline for Implementation
 
Academic Year 11 -12: Review and revision of policies
Academic Year 12 -13: Implementation of policy changes
 
 
 

11
 
 
Transfer & Articulation
 
b. Provide feedback to community colleges and technical college campuses on the
performance of associate degree recipients enrolled at the institution.
 
Delgado Community College engages in several initiatives to support and improve student
success. The college maintains a center for student advising that was recently combined with the
center for testing, now called the Office of Advising and Testing. The mission of the Office is to
serve the academic and advising needs of students who enter the college at various levels of
educational preparation. Combining the offices of testing and advising into one comprehensive
unit allows for a more efficient and effective initial assessment of academic preparation and
subsequent development of plans to assist students to reach personal, academic, and career goals.
The Office of Advising and Testing is responsible for providing academic advising services to all
first-time freshman, transfer-in, and students who are not assessed at college-readiness for
reading and writing abilities. The office also operates a transfer center, specifically designed to
assist students interpret various admissions requirements for 4-year schools.
The chart below represents students who were enrolled at Delgado in the fall or spring semesters
(for the first year indicated). These students are full or part-time with an admission status of
anything other than visiting or high school students who were found enrolled at any 4-year
institution the following year with an admission status other than visiting or continuing.
 
 
2007 to 2008
2008 to 2009
4 Year
Transfer
School
No. of
students who
transferred
to school
% of
Transfer
students
No. of
students who
transferred
to school
% of
Transfer
students
UNO 573
40.5%
670
41.1%
LSU/So. BR
77
5.5%
103
6.3%
SUNO 270
19.1%
310
19%
ULL 29
2.0%
50
3.1%
SELU 323
22.8%
362
22.2%
Nicholls 91
6.4%
95
5.8%
Other 53
3.7%
35
2.2%
Total 1,416
  
1,676
  
 
Formal processes have been initiated to identify benchmarks coupled with targeted pairing in all
approved articulation agreements. In addition, a process has been established to annually request
a review and summary of student performance at partner Senior Colleges. To date, the College
has received feedback reports from Southeastern Louisiana University. The University of New
Orleans has indicated that a process has been developed to collect this data and to forward it to
the College. Southeastern provided data for all students who transferred from Delgado, since
only a small number of the students who transferred did so after completion of the Associate
degree. For the 2008 – 2009 academic year, Southeastern reports 180 students transferred to
Southeastern from Delgado. This is considerably less than the 362 students shown to have
transferred to Southeastern from Delgado by the Board of Regents report. Delgado students who

12
 
 
transferred to Southeastern had an average Grade Point Average (GPA) of 2.174 for their first
semester and an average cumulative GPA of 2.527. By fall 2010, fifteen (15) students had
received baccalaureate degrees and 107 (59.4 percent) were enrolled as continuing degree-seeking
students. In reviewing the grades of Delgado transfer students for Math and English, the
percentage of students who completed Mathematics courses with a final grade of A, B or C, was
approximately 50 percent and the percentage of students who completed English courses with a
final grade of A, B, or C was 75 percent. Data were not provided as to how this information
compares to non-transfer student performance at Southeastern.
Use or Results (feedback reports):
Results of the report were forwarded to the College’s
General Education Assessment Committee to determine strategies to improve student
performance and/or revise instructional content in core General Education as necessary.
Processes in place to identify and remedy student transfer issues:
The College employees a
full-time professional staff member as a Transfer Advisor; this position collects, summarizes, and
reports challenges students may experience in transfer to the College administration. In addition,
transfer agreements with other colleges are promoted through the College website and targeted
general and specific marketing materials. In addition, the Transfer Advisor assists students with
steps necessary to apply and enroll at a partner Senior College by maintaining a directory of
current contact information and various admission and completion requirements. Delgado
Community College is an active participant on the Board of Regents for Louisiana Higher
Education Master Articulation Matrix, and actively seeks to expand or revise course offerings to
align with similar course content at Louisiana Universities.
 
Problems or obstacles students may
experience in the awarding and/or application of course credits on the Master Articulation Matrix
are reported to the College’s representative Chief Articulation Officer for the Board of Regents
and are shared and discussed at annual meetings sponsored by the Board.
Examples of new or strengthened feedback reports to the college(s):
In an effort to improve
the feedback received from partner Senior Colleges, representatives from Delgado Community
College and Southern University at New Orleans met to determine strategies to increase transfer
from Associate degree to related Baccalaureate degree, and to identify ways to strengthen
feedback and reporting regarding transfer student success.
Reports, in general, should contain raw numbers of students transferring from Delgado
Community College to Southern University at New Orleans, their Grade Point Averages, and
their success as compared to native students at the University. In May 2009, Delgado and SUNO
signed a general articulation agreement to: 1) review all programs at both institutions to maximize
opportunities for student success after earning the Associate degree at Delgado; 2) to promote,
through the efforts of a joint committee, new cooperative academic programs; and 3) to strive to
find other areas of cooperation that will strengthen the ties of the two institutions so that they
might better serve the State of Louisiana.
Additionally, all recently approved articulation agreements between Delgado Community College
and Senior College partners contain a timeline for review and provision of feedback, as well as

13
 
 
statements outlining specific benchmark requirements for student performance, and how these
will be measured.
 
Transfer & Articulation
 
c. Develop referral agreements with community colleges and technical college campuses to
redirect students who fail to qualify for admission into the institution.
 
Measure: See Table 2c.
 
Examples of Agreements
 
Delgado Community College has agreements in place with University of New Orleans (UNO) &
Southeastern Louisiana University (SELU). Currently, the College is working on an agreement
with Xavier University.
 
As students are referred to Delgado, the College enters a specific code in our student records
system identifying these students as referred and which institution they were referred by.
 
During the 2008 – 2009 academic year, 132 students were referred by the University of New
Orleans (UNO) of which 89 of these students enrolled at Delgado. In 2009 – 2010, 89 were
referred of which 60 enrolled. So far in 2010 – 2011 only 33 were referred with 25 students
enrolling at the College.
 
No students were ever referred from SELU.
 
At this time, Delgado is experiencing a steady decline in referred students. The College believes
that students are becoming more aware that they do not meet the admissions standards required
at the 4-year institutions and are applying directly to Delgado.
 
Delgado has worked with the 4-year institutions in our area, specifically Southeastern Louisiana
University and University of New Orleans to admit and track those students referred to Delgado
by these institutions. Delgado Community College has agreements in place with University of
New Orleans (UNO) & Southeastern Louisiana University (SELU). Currently, the College is
working on an agreement with Xavier University. As students are referred to Delgado, the
College enters a specific code in our student records system identifying these students as referred
and which institution they were referred by.
 
Currently, the College has nineteen (19) active formal articulation agreements with four (4) of
the total at Louisiana Private Colleges/Universities; seven (7) of the total at out-of-state
College/Universities; and (8) of the total at Louisiana Public Universities. The College also
participates in several articulation agreements developed by the Louisiana Community and
Technical College System, including: Ashford University (Iowa), Kaplan University (nationwide

14
 
 
locations), Regis University (Colorado), Western Governors University (Utah), and the
University of Phoenix (nationwide locations).
Delgado initiated discussions, primarily with the University of New Orleans and Southern
University at New Orleans to address a comprehensive approach to post-secondary education for
the Greater New Orleans area in the Fall of 2011. Initial conversations centered on a combined
approach to student advising reviewing academic preparation and identified career interest. The
goal of the initiative is to provide students with an advising plan to include referral based on
admission requirements, program availability, and interest. It is expected such conversations
will continue into the 2011-2012 Academic year.
The College currently offers a 30-credit hour Certificate of General Studies (CGS) program
designed specifically for students who do not meet admission criteria to area Senior Colleges.
The CGS is comprised of transferrable general education courses, and allows students to select
six credit hours for exploration purposes. Traditionally, students not meeting admission
requirements to UNO have been referred to Delgado with a list of courses that will be acceptable
later in transfer. No formal tracking method exists; however, plans to convert to a Student
Information System common to all LCTC System Colleges will allow for increased data entry,
data collection, and query reporting for such admission referrals in the near future.
 
Transfer & Articulation
 
d.
   
Demonstrate
 
collaboration
 
in
 
implementing
 
articulation
 
and
 
transfer
 
requirements
 
provided
 
in
 
R.S.
 
17:3161
 
through
 
3169
 
 
Associate of Arts & Associate of Science Louisiana Transfer Degrees
Act 356 of the Regular Session of the 2009 Louisiana Legislature was enacted to eliminate
barriers that prevent students from successfully transferring between and among secondary and
postsecondary institutions. The outcome of this statewide collaborative effort was the
establishment of the statewide Associate of Science and Associate of Arts Louisiana Transfer
Degrees at all SACS accredited community colleges. These two new degrees were implemented
at Delgado Community College in the fall semester of 2010.
For that first semester 26 students declared the Associate of Arts degree and 113 declared the
Associate of Science degree. For spring 2011 it was 74 and 207 respectively. It is expected that
these numbers will increase as students become aware of the degrees.
 
  

15
 
 
Examples of Collaboration
Prior to degree implementation in the fall, an AA/ASLT Transfer Advising Workshop hosted by
the LCTCS was held on Friday, June 4
th
, 2010. Almost every public college/university was
represented for the orientation/application discussion on the new Transfer Associate degrees.
Representatives from Delgado Community College were present. This workshop was key to
program implementation as it laid the ground work for consistency pertinent to one of the most
important aspects of these degrees -advising.
Subsequent to this meeting, advising templates from Southeastern University (SLEU) were
developed by Dr. Jeffery Temple, Chief Articulation Officer at SLEU for students seeking to
transfer to SLEU. These templates are being reviewed for implementation in the near future.
Additionally, a meeting was held with Admissions leadership at the University of New Orleans
(UNO) to begin the process of the development of specific advising templates for students
seeking to transfer to UNO.
Because these degree programs are new, it is too early to measure success, however, they
represent a great opportunity for our students to earn an associate degree before transferring.
Should a student have to delay or stop pursuing their education, they will possess a credential
that will not expire and attests to the education they have obtained.
Processes to Remedy Transfer & Articulation Issues
Delgado Community College has appointed a transfer degree contact person to handle inquiries
about the degrees and assist with new student advising. Additionally, division advisors have
been assigned to advise continuing students as they complete the required coursework for the
degrees.
 
Associate of Science in Teaching
The Associate of Science in Teaching (A.S.T.) for Grades 1-5 is a transfer degree program that
addresses the requirements of the Baccalaureate of Science in Elementary Education offered by
the public and private colleges of education in Louisiana. The mission of the A.S.T. program is
to provide the highest quality foundational coursework specifically designed to produce teacher
candidates for the state university and colleges of education who are effective communicators
with knowledge, skills, and dispositions to meet the diverse education needs of Louisiana
schools and their students. It is the design of the A.S.T. degree to be a viable pipeline to four
year colleges of education which will add to the state pool of highly qualified teachers. The
Delgado program has additional admission criteria and admits students on a bi-annual basis,
starting in the fall and spring semesters. To successfully complete the program, students must
have a minimum grade point average of 2.5, have passed PRAXIS I (Pre-professional Skills
Test), and PRAXIS II, section 0014 (Elementary Education Content Knowledge).

16
 
 
As a pre-cursor to the Louisiana Transfer Degrees, the program is designed to be available to
students throughout Louisiana to ensure community college students have access to a direct
pipeline to Teacher Certification from the beginning of their college experience.
Program graduates have successfully transferred to Southeastern Louisiana University, Southern
University at New Orleans, University of Louisiana at Lafayette and University of New Orleans.
As one of the initial colleges to be approved for offering the A.S.T., the College had a primary
role in the development of the Louisiana Community and Technical College System (LCTCS)
guidelines for offering the degree in Teacher Preparation. The program collaborates with local
and regional senior colleges, as well as with regional community colleges. In August, 2011,
discussions were initiated with the University of New Orleans to expand program offerings
beyond the 1-5 Certification level.
To insure success, the program is managed by a 12-month unclassified professional staff
member, who serves in the role of Director of Teacher Education. This position is responsible
for the selective admissions process, programmatic student advising, retention in the program to
completion, and as a facilitator of successful transfer post-Associate degree. To assist with and
remedy any articulation and transfer issues, the Director of Teacher Education routinely meets
with partner public and private senior colleges. Transfer students who encounter minor or major
challenges in the transfer and awarding of credits processes report these to the Director of
Teacher Education who contacts the Dean of the College of Education at the senior college for
assistance in the transfer process.
Several formal committees have been established to maximize student success in transfer and
completion of the Baccalaureate degree in Teacher Education.
 
 
 
  

17
 
 
Workforce Development and Economic Development
 
 
a. Eliminate academic program offerings that have low student completion rates as
identified by the Board of Regents or are not aligned with current or strategic workforce
needs of the state, region, or both as indentified by the Louisiana Workforce Commission.
 
Measures: Descriptive
  
i. Number of programs eliminated: as a result of institutional or Board of Regents review. Baseline:
2009-2010:
4
ii.
 
Number
 
of
 
programs
 
modified
 
or
 
added:
 
to
 
meet
 
current
 
or
 
strategic
 
workforce
 
needs,
 
as
 
identified
 
by
 
the
 
institution
 
in
 
collaboration
 
with
 
LWC
 
or
 
LED
 
publications.
  
Baseline:
 
2009
2010:
 
8
    
Number
 
of
 
program
 
offering,
 
regardless
 
of
 
award
 
level,
 
in a
 
given
 
academic
 
year.
77
Number
 
of
 
programs
 
aligned
 
with
 
workforce
 
and
 
economic
 
development
 
needs,
 
as
 
identified
 
by
 
institution
 
using
 
LWC
 
or
 
LED
 
published
 
forecasts:
 
62
iii.
 
Percent
 
of
 
programs
 
aligned
 
with
 
workforce
 
and
 
economic
 
development
 
needs:
 
as
 
identified
 
by
 
Regents
 
utilizing
 
LWC
 
or
 
LED
 
published
 
forecasts.
  
  
80.5%
 
  
Programs
 
added
 
CIP
 
Code
    
Certificate
 
of
 
Applied
 
Science
 
in
 
Culinary
 
Arts
12.0503
    
Associate
 
of
 
Applied
 
Science
 
in
 
Safety
 
and
 
Health
 
Technology
15.0701
    
Certificate
 
of
 
Technical
 
Studies
 
in
 
Hospitality
 
Management
52.0901
    
Certificate
 
of
 
Technical
 
Studies
 
in
 
Safety
 
and
 
Health
 
Technology
15.0701
 
  
Programs
 
eliminated:
 
  
    
Certificate
 
of
 
Technical
 
Studies
 
in
 
Environmental
 
Studies/The
 
Built
 
Environment
03.0103
    
LWC:
 
Carpenters;
 
LED:
 
Advanced
 
Manufacturing
 
and
 
Energy
  
 
  
    
Certificate
 
of
 
Technical
 
Studies
 
in
 
Marine/Maintenance
 
Electrician
 
Apprentice
46.0302
    
LWC:
 
Electricians
 
and
 
Maintenance
 
and
 
Repair
 
Workers,
 
general;
 
LED:
 
Advanced
 
Manufacturing
 
  
 
  
    
Certificate
 
of
 
Technical
 
Studies
 
in
 
Painter
 
Apprentice
46.0408
    
LWC:
 
Maintenance
 
and
 
Repair
 
Workers,
 
general;
 
LED:
 
Advanced
 
Manufacturing
  
 
  
    
Certificate
 
of
 
Technical
 
Studies
 
in
 
Pipefitter
 
Apprentice
46.0502
    
LWC:
 
Plumbers,
 
Pipefitters,
 
and
 
Steamfitters;
 
LED:
 
Advanced
 
Manufacturing
  
 
  
    
Certificate
 
of
 
Technical
 
Studies
 
in
 
Inside
 
Machinist
 
Apprentice
48.0503
    
LWC:
 
Machinists;
 
LED:
 
Advanced
 
Manufacturing
  
 
  
    
Certificate
 
of
 
Technical
 
Studies
 
in
 
Outside
 
Machinist
 
Apprentice
48.0503
    
LWC:
 
Machinists;
 
LED:
 
Advanced
 
Manufacturing
  
 
  
    
Certificate
 
of
 
Technical
 
Studies
 
in
 
Sheetmetal
 
Apprentice
48.0506
    
LWC:
 
Welders,
 
Cutters,
 
Solderers,
 
and
 
Brazers;
 
LED:
 
Advanced
 
Manufacturing
  
 
  
    
Certificate
 
of
 
Technical
 
Studies
 
in
 
Pipe
 
Welder
 
Apprentice
48.0506
LWC:
 
Welders,
 
Cutters,
 
Solderers,
 
and
 
Brazers;
 
LED:
 
Advanced
 
Manufacturing
  

18
 
 
The Office of Curriculum, Assessment, and Program Development is charged with monitoring
current instructional program offerings, and coordinating the development and initiation of new
and/or revised program offerings at the College.
 
On an annual basis, the Office reviews completion rates as published by the Board of Regents for
Louisiana Higher Education, and compares these to recent year completion rates to identify
trends and, if necessary, develop intervention strategies to assist programmatic faculty review
and revise instructional offerings to best meet identified workforce needs.
 
All instructional programs are required to complete annual assessment review plans each
academic year, in addition to a comprehensive five-year review of program offerings. Among
the items reviewed are:
 
 
Student enrollment, persistence, completion rates, and student learning outcomes specific
to the program.
 
Graduate survey to assess the level of satisfaction, value placed on training and
instruction received in the program, and the extent to which program graduates were
successful in securing employment in their career field.
 
Employer Survey of graduates to determine their level of satisfaction with the training
students received.
 
Information gained from the Master Course Inventory and Statewide Completion Report,
Delgado Enrollment Reports and the College’s Unit Planning and Assessment documents assists
the College in determining what programs are successfully meeting workforce need, and which
programs require additional support to review, revise, and possibly terminate program offerings.
Information gained from these comprehensive review reports is presented to the College
Curriculum Committee, and reviewed by various administrative leadership levels.
 
Additionally, all instructional programs are required to have active Advisory Boards comprised
of local and/or regional business and industry representatives, and/or representatives from area
transfer institutions (senior colleges). Meetings with Advisory Committees are designed to assist
programs remain current and viable with articulated workforce needs.
 
The Office of Curriculum, Assessment, and Program Development is also responsible for
coordinating the development of new instructional program offerings at the College. This
process follows established policies and guidelines as promulgated by the Louisiana Community
and Technical College System and by the Board of Regents for Louisiana Higher Education.
The Office coordinates activities of the College Curriculum Committee, and is responsible for
submitting and monitoring the progress of instructional program proposals through the various
stages of the internal and external approval process. New instructional program development
may be initiated by current faculty and/or staff members who have identified a workforce,
general education, or transfer program need. Additionally, business and industry partners may
approach the College with requests for industry specific training needs to meet a current
workforce shortage, to upgrade the skills of a changing workforce, or to meet anticipated short-
term and/or long-term workforce requirements.
 

19
 
 
A key component of the program development process is the assessment of workforce need for
the proposed program. Needs assessment typically includes consultation of national statistics
including various government publications such as the Bureau of Labor Statistics and the United
States Department of Education’s National Center for Education Statistics, as well as a review of
regional and state workforce data as supplied by the Louisiana Workforce Commission and
Louisiana Economic Development publications. This process surveys local business and
industry to determine needs in the immediate service area of the College. Questions typically
include the number of current employees at the particular agency with the job title and
responsibilities that the proposed program is attempting to address, the current vacancies in these
areas, the current shortage of qualified (trained) employees, and current wage and benefit
information. Respondents are also asked to provide projections of need, solvency, and
anticipated salary range over the upcoming five year period. Finally, respondents may be asked
to review the proposed curriculum outline to determine if the training will meet specific needs.
 
Development of the Curriculum outline may be based on required industry based professional
licensure/certification requirements necessary for employment in the field. Learning outcomes,
courses required in the program, and assessment/evaluation activities are mapped to
competencies required for success on the professional licensure/certification examination. For
programs where a professional industry based certification is not a precursor for employment, the
curriculum outline will be based on those competencies of an ideal employee as developed by
review of published research and as obtained from potential local employers through survey and
interview processes. In many cases, the College Division of Workforce Development and
Education will provide information gained from participation in the Louisiana Workforce
Commission, and from other local, regional, and state economic development engines. Often,
the Division of Workforce Development and Education will initiate non-credit training designed
to meet immediate articulated workforce training or skills upgrade needs, prior to moving the
coursework to credit granting, as a way to incubate new course and programmatic offerings at
the College.
 
 
 
  

20
 
 
Workforce Development and Economic Development
 
b. Increase use of technology for distance learning to expand educational offerings.
  
Measures: Tracked
Baseline: 2008-09
  
   
   
   
   
AC 2008 –
2009
AC 2009 -
2010
i. Number of course sections with 100% instruction through
distance education:
757
722
i. Number of course sections with 50% to 99% instruction
through distance education:
109
175
ii. Number of students enrolled in courses with 100%
instruction through distance education: duplicated students
13,484
14,543
ii. Number of students enrolled in courses with 50% to 99%
instruction through distance education: duplicated students
1,426
2,555
iii. Number of programs offered through 100% distance
education: by award level.
4
6
Program
Degree
Level
AC
2005-
2006
AC 2006
- 2007
AC 2007
- 2008
AC 2008 -
2009
AC 2009 -
2010
Accounting
AAS
Spring
06
  
 
 
   
 
 
  
 
 
   
 
 
Business
Administration
AS
Spring
06
  
 
 
   
 
 
  
 
 
   
 
 
Criminal Justice
AA
   
   
 
 
General Studies
AGS
   
   
 
 
   
 
 
Business &
Management
AAS
   
Spring 09
   
 
 
General Studies
CGS
   
   
 
 
  
  
  
  

21
 
 
The number of students and classes at Delgado for the past five years are reflected in the
Enrollment & Class Counts for Distance Education table (see Appendix J).
 
As of the 2009–2010 academic year, there were six programs at the College that students could
complete entirely through distance education. The six programs are reflected in the Programs
offered through 100% Distance Education by Award Level table (see Appendix K).
 
During the fall 2004 semester, 1,007 (6%) Delgado students were taking classes online. At that
time we were making modest increases in online offerings. As a direct result of Hurricane
Katrina, Delgado drastically changed how it delivered education. With the College’s classes
canceled and students scattered all over the country, the College scrambled to put together online
classes in an effort to provide continuous education to its students. Impromptu training was
conducted for faculty who had never used Blackboard resulting in two hundred ten classes being
offered with enrollment of 1,697 students.
 
By the spring 2006 semester, many students were still unable to return to New Orleans and
online enrollment reached 25% or 2,471. Underprepared for this paradigm shift, the College
decided to focus its SACS Quality Enhancement Plan (QEP) five year plan on distance learning.
The QEP titled: Improving Distance Learning in a Climate of Recovery, Regeneration, and
Transformation is currently in its fourth year of the five year plan. The objectives of the QEP are
to:
 
Improve faculty preparedness in distance delivery (24 faculty have completed the Fielding
Graduate University’s Teaching in the Virtual Classroom-TVC)
Improve instructional design (14 courses have received QM recognition)
Improve retention and success of online students (developed an online readiness module
for students with continuous assessment to create a student profile for online readiness)
Improve student learning outcomes in distance-delivered courses (currently assessing 2
nd
 
year data for comparison).
 
Current initiatives to create and expand educational offerings by distance education
Using the Board of Regents CALL model as an example, this spring 2011 Delgado began
offering the A.A. in Criminal Justice to local law enforcement employees in an accelerated
online program. Currently the initial program is serving 73 and there are plans to extend the
program across the region.
 
Efficiencies realized through distance education
Using several of the electronic tools mentioned below (24x7 help desk, Elluminate, and EMAS)
Delgado is able to efficiently and effectively increase the size of the population it serves. The
24x7 help desk provides telephone, online chat, and a web accessed knowledge base allowing the
College to serve its student population in an efficient manner. The EMAS Retention Pro™ will
allow Delgado to scale the communication to students, advising model, and behavior variables
the College identifies as indicators of student success.
  

22
 
 
All distance learning courses offered at Delgado are an extension of the curriculum offered on
campus and are consistent with its educational mission. To support and compliment distance
learning the College maintains a host of tools to facilitate its learning-centered mission:
 
 
Online Databases – Delgado libraries
 
Blackboard Learning Management and Community systems
 
Tegrity
 
Elluminate
 
Softchalk™
 
ShareStream
 
Second Life
 
STUDENT SERVICES
  
 
College Compass - online
management of the Delgado college experience
  
 
EMAS/Retention Pro
 
24/7 support helpdesk
 
Online tutoring
 
FACULTY DEVELOPMENT
 
Using information from the QEP and instructional competencies identified by the College for the
online environment, the College has developed a comprehensive [competency based] Faculty
Development curriculum consisting of various courses including: Learning-Centered Theory &
Practice, Syllabus 101, Assessment, Critical Thinking, Course Design, Diversity & Inclusion,
and alternative delivery methods. A Board of Regents Grant funded the development and
implementation.
 
INFORMATION TECHNOLOGY INFRASTRUCTURE
 
Current and future Initiatives to improve technology for distance learning are:
  
Migration to hosted collaboration platform (24x7 email, filesharing and office applications)
  
Increased Internet bandwidth at all locations which ranged from 1mg to 10mg or 20mg,
depending on location
  
Increased overall Internet capacity college-wide from 50mg to 250mg
  
Barnes & Noble Project – which allows students the ability to purchase textbooks online
  
Implementing an alternative Internet routing strategy for all remote campuses whereby if
City Park is inaccessible, the remote campuses will have alternative acces
s
to the Internet.
 
 
 
 
 
  

23
 
 
Workforce Development & Economic Development
 
d. To the extent that information can be obtained, demonstrate progress in increasing the
number of students placed in jobs and in increasing the performance of associate degree
recipients who transfer to institutions that offer academic undergraduate degrees at the
baccalaureate level or higher.
 
 
Measures:
 
Baseline: to be determined*
  
AC 0809
AC 0910
No. Associate Degrees
881
989
No. Certificates
207
219
No. Technical Diplomas
44
50
No. TCAs*
949
892
No. of graduates (unduplicated) excluding TCAs
1087
1258
No. responding to survey
286
459
% responding to survey
26%
36%
No. Employed
240
379
% employed
84%
83%
No. employed in their field of study (of those
employed)
182
301
% employed in their field of study
76%
79%
* TCA recipients are not surveyed
 
Delgado Community College routinely surveys its graduates 3 to 6 months after graduation to
find out if they are employed and how well DCC prepared them.
 
Several attempts to survey our graduates are made. Surveys are emailed, mailed and phone calls
are made. Our response rate ranges between 20 & 40%. The complete survey reports
can be
found on the College’s DocuShare Site (see Appendix L).
 
The last year that we received employment data from the La. Workforce commission was for our
2007 – 2008 graduates which were posted in the Graduate Employment Report
 
(see Appendix
M).
 
Twenty-eight out of 36 (77%) had 100% employment rates. Only one program had a less than
75% employment rate. That program only had two graduates.
 

24
 
 
All instructional programs are required to complete annual assessment review plans each
academic year, in addition to a comprehensive five-year review of program offerings. These
reports are reviewed by each program as a part of the assessment process.
 
Our graduate survey also assesses the graduate’s level of satisfaction, and value placed on
training and instruction received in the program.
 
 
 
  

25
 
 
Institutional Efficiency and Accountability
 
4c. Upon entering the initial performance agreement, adhere to a schedule established by
the institution's management board to increase nonresident tuition amounts that are not
less than the average tuition amount charged to Louisiana residents attending peer
institutions in other Southern Regional Education Board states and monitor the impact of
such increases on the institution. However, for each public historically black college or
university, the nonresident tuition amounts shall not be less than the average tuition
amount charged to Louisiana residents attending public historically black colleges and
universities in other Southern Regional Education Board states.
 
Measure:
DELGADO
 
2009
2010
 
(Baseline)
 
2010
2011
 
Actual
 
2011
2012
 
Projected
 
2012
2013
 
Projected
 
2013
2014
 
Projected
 
2014
2015
 
Projected
 
2015
2016
 
Projected
 
Tuition
 
$5,082
  
$5,892
 
$6,207
 
$6,522
 
$6,837
 
$7,152
  
$7,467
 
Annual
 
Inc.
 
%
 
n/a
 
15.90%
5.30%
5.10%
4.80%
4.60%
 
4.40%
 
Delgado Community College, an institution of the Louisiana Community and Technical College
System (LCTCS), is included in the LCTCS annual Non-Resident Tuition Increase Plan in
accordance with the provisions of the Louisiana Grad Act of 2010. In August 2010, the LCTCS
Board of Supervisors approved non-resident increases for all colleges for the first year of the six-
year plan, academic year 2010-2011. The subsequent five years of the plan were approved in
February 2011. The plan projects non-resident tuition of all LCTCS colleges in 2015-2016, the
sixth and final year of the plan, to reach $7,444, the average non-resident tuition of SREB peer
institutions. The average will be adjusted accordingly to reflect the latest SREB data.
 
The following is the actual and projected increases of the LCTCS non-resident tuition plan for
Delgado Community College:
 
DELGADO
2009-
2010
(Baseline)
2010-
2011
Actual
2011-
2012
Projected
2012-
2013
Projected
2013-
2014
Projected
2014-
2015
Projected
2015-
2016
Projected
Tuition
$5082 $5,892
$6,207 $6,522 $6,837 $7,152 $7,467
Annual Inc.
%
n/a
15.9%
5.3% 5.1% 4.8% 4.6% 4.4%
 
As noted above, in the first year of the plan, 2010-2011, Delgado’s non-resident tuition was
increased to $5,892, representing a
15.9%
increase over non-resident tuition in the baseline year
2009-2010, which was $5,082. This yearly increase in non-resident tuition impacted enrollment

26
 
 
and revenue as follows. Non-resident headcount enrollment for the first year of the plan (2010-
2011) was 1,838 (fall & spring only), which represents an 18.3% increase over 2009-2010 non-
resident headcount enrollment of 1,554(fall and spring only). Non-resident tuition revenue for
2010-2011 was $3,445,408, which represents a 36.7% increase over 2009-2010 of $2,520,373.
 
2009-2010 (Baseline Academic Year):
Non-resident Tuition/Fee Amount: $5,082
Peer Non-Resident Tuition/Fee Amount $7,444
Percent Difference from Peer Amounts -31.7%
2010-2011 Academic Year:
Non-resident Tuition/Fee Amount: $5,892
Peer Non-Resident Tuition/Fee Amount $7,444
Percent Difference from Peer Amounts -26.3%
 
 
 
 
 

 
Top 100 Associate Degree Producers
 
Associate Degrees | Undergraduate Degrees | Graduate Degrees**
 
Top 100 Degree Producers: Associate
 
Use the form below to discover the institutions that confer the most degrees to students of color.
Search by institution name, state, discipline or race/ethnicity of graduates.
 
 
Institution
State
Major
Race
 
Search Results
Showing results 1 - 15 of 9 institution listings
 
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Top 100 Associate Degree Producers
rank race major institution state
07-
08
total
men women
08-
09
total
pct
graduated
pct change
12
African
American
Nursing
Delgado
Community
College
LA 66 1 63 64 25.0% -3.0%
17
African
American
Accounting
and Related
Services
Delgado
Community
College
LA 20 2 17 19 0.441860465 -0.05
26
Native
American
Nursing
Delgado
Community
College
LA 0 1 3 4 1.6% N/A
27
African
American
Security and
Protective
Service
Delgado
Community
College
LA 21 8 16 24 53.3% 14.3%
33
African
American
Business,
Management,
Marketing,
and Related
Support
Services
Delgado
Community
College
LA 59 10 49 59 33.5% 0.0%
33
African
American
Health
Professions
& Related
Clinical
Sciences
Delgado
Community
College
LA 81 5 76 81 21.5% 0.0%
  
Advertise with Diverse
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Top 100 Associate Degree Producers
37
Total
Minority
Nursing
Delgado
Community
College
LA 80 3 76 79 30.9% -1.3%
41
Total
Minority
Accounting
and Related
Services
Delgado
Community
College
LA 24 3 18 21 0.488372093 -0.125
49
African
American
All
Disciplines
Combined
Delgado
Community
College
LA 252 45 218 263 0.298863636 0.043650794
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Secondary School Systems Partnering with Delgado Community
College for Dual Enrollment
 
Jefferson Parish Public School System
Plaquemines Parish Public School System
Orleans Parish Public School System
Louisiana Recovery School District
St Bernard Parish Public School System
St. Charles Public School System
St. Tammany Public School System
Algiers Charter Schools Association
Advocates for Science and Math District Charter
Advocates for Arts-based Education District Charter
Advocates for Academic Excellence in Education District Charter
Easton Charter Foundation District Charter
 

 
 
 
Delgado Community College Partnerships with High Schools
 
The following partnerships are notable because they promote career pathways or raise levels of Math and
English proficiency.
 
Semester
High School/Parish
Initiative
 
Fall 2008
Algiers Technology
Academy in Orleans
Parish
 
Students were transported to the West Bank Campus of Delgado to
enrich their Math and English by taking developmental courses. These
courses helped students attain higher scores on their ACT or Placement
Test for enrolling into college level courses upon graduation.
 
Fall 2008
Thurgood Marshall
Early College High
School in Orleans
Parish
 
Students took developmental Math and English courses to raise their
ACT and college placement scores. Students also took career pathway
courses in the allied health field.
 
Fall 2008
O. Perry Walker in
Orleans Parish
 
Students took three computer technology courses that were team taught
by two instructors, one from Delgado and one from O. Perry Walker.
 
Spring
2009
Destrehan High
School in St. Charles
Parish
 
Twelve students took college level courses. Those students earned a
total of 47 college credits.
 
Spring
2009
John Ehret High
School in Jefferson
Parish
 
Established courses that lead to career pathways in the allied health
field.
 
Spring
2009
New Orleans Center
for Science & Math in
Orleans Parish
 
Students took classes to earn college level Math and English credits.
 
Fall 2009
Higgins High School
in Jefferson Parish
A partnership was established for students interested in allied health
careers. Thirty-seven students enrolled in courses at Delgado
Community College and attended the allied health career expo which
featured allied health programs at the College.
Fall 2009
Thurgood Marshall
Early College High
School in Orleans
Parish
The existing partnership was enhanced by certifying a secondary
instructor to teach English 101. In addition to the certification, the
instructor’s credentials were verified to determine if they met the
SACS requirements.
The secondary school instructor was paired with a post secondary
instructor in the English department to guide curriculum and ensure
parallel outcomes.
 

Semester
High School/Parish
Initiative
 
Spring
2010
East Jefferson High
School in Jefferson
Parish
Delgado offered college credit to a cohort class of allied health students
identified at East Jefferson High School.
East Jefferson High School students have been enrolled in “Intro to
Electrocardiography” for the past two semesters.
 
Spring
2010
North Shore High
School, Salmen High
School, Pearl River
High School and
Slidell High School in
St Tammany Parish
 
This partnership offered dual enrollment courses to students in motor
vehicle repair, welding, and the allied health fields. They are taught by
secondary school instructors who are also certified to teach allied
health courses. Students are transported by the secondary school
system to the Technical Division of Delgado for the welding and
automotive courses.
 
Spring
2010
Covington High
School in St.
Tammany Parish
Partnered with Delgado to have their instructors certified to teach
Medical Terminology on the secondary school campus. The secondary
instructors were paired with an administrator from the Delgado Allied
Health Department to provide curriculum assistance and instructional
guidance.
Fall 2010
The Recovery School
District of New
Orleans in Orleans
Parish
Partnered with Delgado to offer accounting courses to their high school
students for college credit. Thirteen students were enrolled in ACCT
111 and earned a total of 39 college credits.
Fall 2010
 
O. Perry Walker High
School in the Algiers
Charter System of
Schools
Delgado placed a Delgado Culinary Arts Instructor at the secondary
site to teach two culinary arts courses. In the fall semester the students
prepared a meal in the Delgado culinary department’s kitchen for the
secondary school counselors, administrators, and Delgado college
administrators. This gave the students the experience of using a
professional state of the art cooking facility at the College. Students
were monitored by Delgado Culinary Arts students who provided
direction when needed and also mentored students in an attempt to help
them transition to the culinary arts program.
 
 
 
 
 
 
 
 

 
Professional Development Offered to Secondary Instructors
Through the College and Career Transitions Coordinator, Delgado offers secondary instructors
professional development in the following areas.
 
1) Health Science
a. CPR
b. First Responder
c. Sports Medicine
d. Pharmacy Technician
 
2) Manufacturing
a. PTEC (Process Technology)
b. NCCER Welding
3) Construction
a. ADDA (American Design Drafting Association)
b. NCCER Carpentry
4) Hospitality - Pro Start
5) Information Technology
a. A+ (comp TIA)
b. IC3 (international Exam Certiport)
c. CIW (Certified Internet Webmaster)
d. MOS (Microsoft Office Specialist)
e. MCP (Microsoft Certification professional)
6) Education
a. STAR (Students Teaching and Reaching)
b. CDA (Child Development Associate)
 

 
Postsecondary Transitional Initiatives (PTI)… Admissions & Enrollment Services
Innovative, interactive, and informative, the Postsecondary Transitional Initiatives are intended
to provide motivation and information introducing students and their families to the many
postsecondary opportunities available. For some, this may be their first exposure to a
postsecondary environment and for others it may be a positive reinforcement.
PTI’s at Delgado:
 
Delgado on Site (DOS) A high school to college transition program
… is designed to
help students make a successful transition to Delgado prior to their high school
graduation. Currently ten high schools from Orleans, Jefferson, St. Tammany, and
Plaquemines parishes participate in the DOS program. Participants are considered
successful once completing all four components.
Components of the program are:
o
 
College Readiness
o
 
Career exploration/goal setting
o
 
Financial aid assessment & submission
o
 
Freshmen connection (on-campus placement assessment, and freshman
orientation)
 
 
Traditional outreach initiatives …..
o
 
Attend college fairs at local high school/parish
 
o
 
Participate in private high school visits/program specific visits
 
 
 
Navigating New Waters: Parents and Students Together …
this initiative is designed
to provide parents and high school students with the information needed for successful
completion of high school and a smooth transition to postsecondary education. The
information provided includes postsecondary education costs as well as opportunities for
grants and scholarship (federal grants, TOPS, etc.)
 
 
Career Showcases …..
are designed to provide high school students an opportunity to
visit Delgado and to learn firsthand the about various opportunities that are available.
 
 
Planting the Seed
…. Based on research indicating that students make a decision about
career options and postsecondary education as early at the 8
th
grade, Planting the Seed is
designed to provide 8
th
graders with an introduction to postsecondary opportunities.
Students participate in an interactive game show, “Who wants to be a college student”?
Students participate in a tour of the College’s campus and are introduced to the
possibilities dual enrollment.
 



 
Delgado Community College
Policies Relating to Student Success
 
Academic Procedures Resource Guide
Policies and procedures relating to advising, academic appeals, academic status, cross
enrollment, grade changes, graduation, and non-traditional credit can be found at the above link.
Other Policies
 
AA-1438.1 Articulation Agreements with Other Institutions
 
AA1442.3 Evaluation of Transfer Credit
LCTCS Policies
 
1.002 –
Delegation of Authority to Chancellors to Sign and Distribute Degrees, Diplomas
and Certificates
. Effective Date: May 10, 2000
 
1.006 –
Academic Amnesty
Effective Date: October 10, 2002
 
1.010 –
Program Assessment
Effective Date: March 14, 2001
 
1.014 –
Assessment
Effective Date: November 14, 2001
 
1.016 –
LCTCS Cross-Enrollment Policy
Effective Date: November 14, 2001
 
1.020 –
Academic Status
Effective Date: Fall 2003
 
1.023 –
LCTCS Policy on Non-Traditional
 
Credit
Effective Date: December 12, 2001
 
1.025 –
Articulation
Effective Date: December 12, 2001
 
1.028 –
Academic Renewal
Effective Date: February 14, 2002
 
 
1.029 –
Disclosure of Degree Program Transferability
Effective Date: August 14, 2002
 
1.036 –
Cross Enrollment Agreement between System Institutions
  
 
Effective Date: July 9, 2003
 
5.025 –
Tuition Discounts and Waivers
Effective Date: August 10, 2005
 
 

 
 
Southeastern 2008-2009 Transfer Feedback Report
Delgado Community College
New Orleans, LA
  
  
Total 2008-2009 Transfers
180
Summer 2008 Transfers
16
  
Fall 2008 Transfers
105
  
Spring 2009 Transfers
59
  
  
  
Admitted to Southeastern as an Exception
7.8% (14)
  
  
Grade in First Attempt at ENGL 101
16
A
6.3%
(1)
B
31.3%
(5)
C
37.5%
(6)
D
6.3%
(1)
F
12.5%
(2)
W
6.3%
(1)
  
  
Grade in First Attempt at ENGL 102
37
A
2.7%
(1)
B
10.8%
(4)
C
29.7%
(11)
D
0.0%
(0)
F
29.7%
(11)
W
27.0%
(10)
  
  
Grade in First Attempt at MATH 155
62
A
11.3%
(7)
B
16.1%
(10)
C
22.6%
(14)
D
14.5%
(9)
F
17.7%
(11)
W
17.7%
(11)
  
  
Grade in First Attempt at MATH 161
10
A
10.0%
(1)
B
10.0%
(1)
C
20.0%
(2)
D
0.0%
(0)
F
20.0%
(2)
W
40.0%
(4)
  
  
Grade in First Attempt at MATH 162
12
A
8.3%
(1)
B
8.3%
(1)
C
33.3%
(4)
D
25.0%
(3)
F
8.3%
(1)
W
16.7%
(2)

 
Grade in First Attempt at MATH 241
29
A
20.7%
(6)
B
27.6%
(8)
C
10.3%
(3)
D
10.3%
(3)
F
13.8%
(4)
W
17.2%
(5)
  
  
Average Semester GPA first semester at Southeastern
2.174
Cumulative GPA End of 08-09 Academic Year
2.527
  
  
Total Baccalaureate Recipients Through Fall 2010
15
BBA Business Administration
4
  
BS Biological Sciences
1
  
BA Communications
1
  
BS Family Consumer Science
1
  
BGS General Studies
1
  
BA Management
1
  
BA Marketing
2
  
BS Nursing
2
  
BA Sociology
1
  
BA Spanish
1
  
  
  
Returned Fall 2009
59.4% (107)
 

 
Delgado
 
Community
 
College
Enrollment
 
&
 
Class
 
Counts
 
for
 
Distance
 
Education
AC
 
2006
 ‐ 
2007 AC
 
2007
 ‐ 
2008
AC
 
2008
 ‐ 
2009AC
 
2009
 ‐ 
2010
No.
 
of
 
100%
 
online
 
classes
655
757
722
710
No.
 
50%
 ‐ 
99%
 
online
 
classes
53
109
175
221
No.
 
of
 
students
 
in
 
100%
 
online
 
classes
11,691
13,484
14,543
17,300
No.
 
of
 
students
 
in
 
50
 
 
99%
 
online
 
classes
757
1,426
2,555
3,341
*Student counts are duplicated

 
Delgado
 
Community
 
College
Programs
 
offered
 
through
 
100%
 
Distance
 
Eduacation
 
by
 
Award
 
Level
Program
Degree
 
Level
AC
 
2005
2006
AC
 
2006
 ‐ 
2007
AC
 
2007
 ‐ 
2008
AC
 
2008
 ‐ 
2009
AC
 
2009
 ‐ 
2010
Accounting
AAS
Spring
 
06
9
   
 
9
   
 
9
   
 
9
   
 
Business
Administration
AS
Spring
 
06
9
   
 
9
   
 
9
   
 
9
   
 
Criminal Justice
AA
9
   
 
General Studies
AGS
9
   
 
9
   
 
Business &
Management
AAS
Spring
 
09
9
   
 
General Studies
CGS

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