Office of Institutional Research
Fall 2010
Graduate Intent and Satisfaction Survey
Prepared by the Office of Institutional Research
September 29, 2011
Table of Contents
page no.
Graduate Intent
Graduates Continuing Education 1
Employment Status 1
Employment Status by Major 9
Graduate Satisfaction
Demographics 2
College Wide Level of Satisfaction 3
Top and Bottom Five Rated Services 7
Satisfaction by Campus 8
Comments 11
Methodology
Methodology
Graduates are surveyed at the time they apply for graduation.
Summary of Graduate Satisfaction Results
669 out of 713 graduates filled out the survey.
52% were Caucasian and 29% African American.
Delgado than those of the previous year.
78% were satisfied with their overall Delgado experience.
85% were satisfied with their overall coursework.
Delgado's Website and Nursing Skills Lab - Charity
were the highest rated services.
71% Plan to continue their education after graduation.
62% of respondents are already employed; 38% in a field
related to their studies.
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OIR
In general, Fall 2010 graduates were more satisfied with
Number Percent
Respondents -Graduate Satisfaction
669 93.8%
Total Graduates
713
After Graduation do you plan to:
Yes %
Continue your Education?
474 70.9%
Employment Status
412 61.6%
Delgado Community College
76
251 60.9%
Dillard University
7
NA NA
Loyola University
13
238 35.6%
LSU
41
225 94.5%
UNO
89
Xavier
7
No Response
19 2.8%
Our Lady of Holy Cross College
11
SUNO
21
If not employed in your field, why:
Tulane
5
Total not employed in field
399
Southeastern
25
Seeking employment in field
225 56.4%
SU - Baton Rouge
3
Continuing education
26 6.5%
Our Lade of the Lake
4
Not enough jobs in your fields
11 2.8%
Nicholls
1
Salaries not adequate
3 0.8%
U. Alabama
15
Prefer to work in another field
6 1.5%
Other
55
Need more skills
9 2.3%
No Response
101
Other
11 2.8%
No Response
108 27.1%
Total
474
* Students may select more than one choice.
100.0%
Seeking employment in related field
Not Employed
Graduate Intent
At what institution did you continue your
education?
Employed
Employed in a related field
Seeking employment in related field
300
100.0%
Degree Goal
BA 172
BS 140
Masters 145
Ed. D 1
JD. 1
PhD 15
Total 474
Spring 2011
160
Summer 2011
36
Fall 2011
103
Spring 2012
39
Summer 2012
2
Fall 2012
27
Spring 2013
8
Summer 2013
2
Fall 2013
18
No Response
79
Total
474
9/29/2011
OIR
When do you anticipate starting your continuing
education?
162
145
250
93
0
50
100
150
200
250
300
Employed
‐
Only
Continuing
Education
‐
only
Employed
&
Continue
Education
Not
Employed
/Not
Continue
Ed.
1
Gender
Female
486 72.6%
Male
164 24.5%
No Response
19 2.8%
Total
669 100.0%
Ethnicity
African American
197 29.4%
Native American
3 0.4%
Caucasian
349 52.2%
Asian
33 4.9%
Hispanic
55 8.2%
Hawaiian/Pacific Is.
1 0.1%
No Response
31 4.6%
Total
669 100.0%
Campus
City Park
346 51.7%
West Bank
56 8.4%
Graduate Satisfaction
Demographics of Respondents
African
American
29%
Caucasian
52%
Asian
5%
Hispanic
8%
No Response
5%
Ethnicity
City Park
West Bank
Campus
West
Bank
56
8.4%
Charity
190 28.4%
Northshore Site
24 3.6%
Jefferson Site
25 3.7%
Other
9 1.3%
No Response
19 2.8%
Total
669 100.0%
Awards
Associate
547 81.8%
Certificate
114 17.0%
No Response
8 1.2%
Total
669 100.0%
9/29/2011
OIR
African
American
29%
Caucasian
52%
Asian
5%
Hispanic
8%
No Response
5%
Ethnicity
City Park
West Bank
Charity
Northshore Site
Jefferson Site
Other
No Response
Campus
Associate
Certificate
No Response
Awards
2
College Wide Level of Satisfaction:
2009-2010 Fall 2010
2009-2010 Fall 2010
Overall satisfaction with your Delgado experience
4.04 4.08
89.6% 78.2%
Overall satisfaction with your coursework
4.16 4.22
84.6% 84.8%
Overall quality of your instruction at Delgado
4.07 4.12
80.6% 80.1%
Overall competency of your instructors at Delgado
4.14 4.21
84.3% 83.5%
Convenience of courses (Day & Time)
4.06 4.10
79.6% 79.8%
The courses I needed were offered
4.16 4.30
84.6% 87.6%
Student Services
Academic Advisement
3.83 3.79
70.5% 66.1%
New Student Orientation Program
3.87 3.95
69.8% 71.2%
Financial Aid Office
3.59 3.60
59.1% 60.3%
Registration
3.85 3.59
70.8% 66.1%
Veterans Services
3.82 3.88
65.7% 57.0%
Delgado's Web Site
4.11 4.18
82.1% 84.1%
Delgado's Bookstore
3.97 3.92
77.1% 71.1%
Career and Counseling Center
3.81 3.88
65.7% 65.9%
Student Employment Services
3.75 3.73
62.7% 59.8%
Disability Services
3.86 3.84
66.0% 58.4%
Buildings and Grounds maintenance
3.95 4.02
64.7% 76.0%
Student Health Services
3.95 3.88
72.3% 63.7%
Library
3 93
3 99
74 6%
74 0%
positively**
Average
Rating*
% of students
who responded
College Wide Level of Satisfaction
Library
3.93
3.99
74.6%
74.0%
Student Open Computer Labs
4.04 4.12
79.0% 79.2%
Science
Learning
Center
‐
City
Park
NA 3.95
NA 65.9%
Writing Center & English Composition Lab - City Park
4.05 4.00
74.4% 68.0%
Math Lab - City Park
3.97 3.95
72.3% 66.6%
Hibernia Enrichment Center - City Park
3.93 3.80
70.6% 61.8%
Reading Lab - City Park
3.95 3.88
71.1% 62.2%
Security
3.96 4.01
76.4% 76.4%
Parking
3.21 3.15
48.5% 46.1%
Nursing Skills Lab - Charity
3.87 4.18
79.4% 80.1%
Learning Resource Center - West Bank
3.95 4.02
84.5% 70.4%
Computer Assisted Learning Lab - Charity
3.97 4.17
82.2% 79.9%
Human
Patient
Simulator
Lab(Charity)
NA 4.13
NA 76.1%
Student Life Center
4.02 4.02
76.9% 74.3%
Food Services
3.83 3.82
68.9% 65.6%
Distance Education Offerings
3.98 4.15
74.2% 77.3%
Technology use in classes
3.97 4.14
75.2% 82.1%
Tutoring Services
3.89 3.94
69.7% 69.1%
Student Learning Resource Center - Northshore
3.88 3.99
75.0% 67.4%
* Scale is 1 to 5, 5 = Very Satisfied
** Percentage of students who responded Satisfied or Very Satisfied
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3
College Wide Level of Satisfaction
4.04
4.16
4.07
4.14
4.08
4.22
4.12
4.21
Overall
satisfaction
with
your
Delgado
experience
Overall
satisfaction
with
your
coursework
Overall
quality
of
your
instruction
at
Delgado
Overall
competency
of
your
instructors
at
Delgado
* Average Rating Scale is 1 to 5, 5 = Very Satisfied
9/29/2011
OIR
4.04
4.16
4.07
4.14
4.06
4.16
4.08
4.22
4.12
4.21
4.10
4.30
1.00 1.50 2.00 2.50 3.00 3.50 4.00 4.50 5.00
Overall
satisfaction
with
your
Delgado
experience
Overall
satisfaction
with
your
coursework
Overall
quality
of
your
instruction
at
Delgado
Overall
competency
of
your
instructors
at
Delgado
Convenience
of
courses
(Day
&
Time)
The
courses
I
needed
were
offered
2009
‐
2010
Fall
2010
4
Note: n = number of students who responded, av. = average responded.
College Wide Level of Satisfaction
Note: n = number of students who responded, av. = average responded.
9/29/2011
OIR
5
College Wide Level of Satisfaction with Student Services
Note: n = number of students who responded, av. = average responded.
9/29/2011
OIR
6
Top Five Rated Services
2009-2010 Fall 2010 2009-2010 Fall 2010
The courses I needed were offered 4.16 4.30 84.6% 87.6%
Overall satisfaction with your coursework 4.16 4.22 84.6% 84.8%
Overall competency of your instructors 4.14 4.21 84.3% 83.5%
Delgado's Web Site 4.11 4.18 82.1% 84.1%
Nursing Skills Lab - Charity 3.87 4.18 79.4% 80.1%
Five Lowest Rated Services
Top and Bottom Five Rated Services
Average
Rating*
Average
positively**
% of students
who responded
positively**
% of students
who responded
Rating*
4.16
4.16
4.14
4.11
3.87
4.30
4.22
4.21
4.18
4.18
1 2
3
4
5
The
courses
I
needed
were
offered
Overall
satisfaction
with
your
coursework
Overall
competency
of
your
instructors
Delgado's
Web
Site
Nursing
Skills
Lab
‐
Charity
2009
‐
2010
Fall
2010
2009-2010 Fall 2010
2009-2010 Fall 2010
Academic Advisement
3.83 3.79
70.5% 66.1%
Student Employment Services
3.75 3.73
62.7% 59.8%
Financial Aid Office
3.59 3.60
59.1% 60.3%
Registration
3.85 3.59
70.8% 66.1%
Parking
3.21 3.15
48.5% 46.1%
* Scale is 1 to 5, 5 = Very Satisfied
** Percentage of students who responded Satisfied or Very Satisfied
9/29/2011
OIR
positively
4.16
4.16
4.14
4.11
3.87
4.30
4.22
4.21
4.18
4.18
1 2
3
4
5
The
courses
I
needed
were
offered
Overall
satisfaction
with
your
coursework
Overall
competency
of
your
instructors
Delgado's
Web
Site
Nursing
Skills
Lab
‐
Charity
2009
‐
2010
Fall
2010
3.83
3.75
3.59
3.85
3.21
3.79
3.73
3.60
3.59
3.15
1
2 3
4
5
Academic
Advisement
Student
Employment
Services
Financial
Aid
Office
Registration
Parking
2009
‐
2010
Fall
2010
7
Level of Satisfaction by Campus:
2009-2010 Fall 2010 2009-2010 Fall 2010 2009-2010 Fall 2010
4.12 4.10 4.29 4.16 3.73 3.96
Overall satisfaction with your coursework 4.26 4.28 4.42 4.35 3.82 4.07
Overall quality of your instruction at Delgado
4.16 4.19 4.33 4.20 3.76 3.96
4.21 4.26 4.37 4.28 3.86 4.06
Convenience of courses (Day & Time)
4.10 4.18 4.12 4.13 3.76 4.01
The courses I needed were offered
4.21 4.31 4.06 4.33 3.56 4.32
Student Services
Academic Advisement
3.88 3.77 4.04 4.07 3.56 3.74
New Student Orientation Program
3.87 3.90 4.02 4.26 3.68 3.93
Financial Aid Office
3.50 3.46 3.99 3.90 3.67 3.72
Registration
3.89 3.83 4.08 4.17 3.53 2.86
Veterans Services
3.86 3.86 3.67 4.21 3.83 3.81
Delgado Web Site
4.10 4.17 4.39 4.38 3.73 4.16
Delgado Bookstore
3.95 3.94 4.23 3.93 3.78 3.92
Career and Counseling Center
3.82 3.88 4.03 4.22 3.61 3.70
Student Employment Services
3.72 3.69 3.87 4.17 3.76 3.64
City Park
Total Responed: 346
West Bank
Total Responed: 56
Charity School of Nursing
Level of Satisfaction by Campus
Total Responed: 190
Average Rating* Average Rating*
Average Rating*
Overall satisfaction with your Delgado
experience
Overall competency of your instructors at
Delgado
p
y
Disability Services
3.86 3.85 4.24 4.29 3.73 3.74
Buildings and grounds maintenance
3.89 4.02 4.15 4.37 3.83 3.90
Student Health Services
3.95 3.89 4.26 4.31 3.79 3.71
Library
3.85 3.88 4.22 4.26 3.91 4.19
Security
3.94 4.01 4.15 4.15 3.81 4.01
Parking
3.25 3.39 3.38 3.41 2.91 2.53
Student Life Center
3.80 4.13 4.12 4.07
NA 3.86
Food Services
3.87 3.88 3.95 4.06 3.61 3.65
Distance Education Offerings
4.00 4.14 4.15 4.43 3.78 4.10
Technology used in classes
4.01 4.11 4.24 4.28 3.53 4.15
Tutoring Services
3.90 3.92 4.19 4.24
NA 3.88
Student Open Computer Lab
3.96 4.03
NA 4.30
NA 4.21
Science Learning Center - City Park
NA 3.92
4.05 4.03
Math Lab - City Park
3.97 3.93
Hibernia Enrichment Center - City Park
3.93 3.83
Reading Lab - City Park
3.95 3.90
Learning Resource Center - West Bank
4.29 4.35
Computer Assisted Learning Lab - Charity
3.77 4.21
Human
Patient
Simulator
Lab
‐
Charity
NA 4.24
Nursing Skills Lab - Charity
3.63 4.31
* Scale is 1 to 5, 5 = Very Satisfied
9/29/2011
OIR
Writing Center & English Composition Lab
- City Park
8
College Wide
Job Titles
Employed in a
Related Field
Employed in
an Unrelated
Field
*Not
Employed
Unknown if in
a Related
Field
Total
Accounting
13
12
7
0
32
Administrative Office Technology
4
2
4
0 10
American Sign Language
1
0
3
0
4
Business Administration
33
28
15
0
76
Care & Development of Young Children
5
1
3
0
9
CET - Architectural Tech
1
4
1
0
6
CET - Civil Tech.
***
***
***
***
***
CET - Construction Mgt
***
***
***
***
***
Computer Aided Drafting & Design
2
12
13
0
27
Computer Information Technology
5
5
2
0 12
Computer Networking Tech
2
1
1
0
4
Computer & Electronics Services Technology
***
***
***
***
***
Construction Management
***
***
***
***
***
Criminal Justice
2
11
6
0
19
Culinary Arts
26
1
2
0
29
Diagnostic Medical Sonography
1
0
6
0
7
Dietetic Technician
1
1
3
0
5
Elect Electronics Engr Tech
2
5
3
0 10
Electrical Technology
***
***
***
***
***
Electric Line Technician
***
***
***
***
***
Employment Status Prior to Graduation
El
ectric Line Technician
***
***
***
***
***
Emergency Med Tech
***
***
***
***
***
EMT - Paramedic
***
***
***
***
***
EST - Biomedical Equip Repair
***
***
***
***
***
Fine Arts
***
***
***
***
***
Fire Science Technology
6
0
2
0
8
Funeral Service Education
***
***
***
***
***
General Science
5
6
5
0 16
General Studies
2
8
13
0
23
Health Information Technology
***
***
***
***
***
Horticulture Technology
3
1
1
0
5
Hospitality Management
10
1
0
0
11
Interior Design
***
***
***
***
***
Legal Secretary
2
1
1
0
4
Management
11
9
1
0
21
Massage Therapy
0
1
3
0
4
Medical Coding
1
2
1
0
4
Medical Lab Technician
1
0
4
0
5
Motor Vehicle Technology
5
0
2
0
7
Music
***
***
***
***
***
Note: This is pre-graduation employment
* Not employed is assumed where students did not indicate an employer.
9/29/2011
OIR
9
College Wide
Job Titles
Employed in a
Related Field
Employed in
an Unrelated
Field
*Not
Employed
Unknown if in
a Related
Field
Total
Nuclear Medicine Technology
***
***
***
***
***
Nursing
70
19
74
0
163
Occupational Therapy Assistant
0
1
7
0
8
Ophthalmic Medical Assistant
***
***
***
***
***
Pastry Arts
6
0
2
0
8
Patient Care Technology
1
4
3
0
8
Performance & Media Art
0
3
2
0
5
Pharmacy Technician
8
3
4
0 15
Physical Therapist Assisting
4
0
1
0
5
Practical Nursing
2
6
17
0
25
Radiological Technology
14
5
1
0
20
Radiation Therapy -Certificate
***
***
***
***
***
Respiratory Care Technology
4
6
20
0
30
Safety & Health Technology
5
0
0
0
5
Surgical Technology
5
5
6
0 16
Teaching Grade 1-5
***
***
***
***
***
Visual Communications
***
***
***
***
***
Veterinary Technology
***
***
***
***
***
Website Developer
***
***
***
***
***
Employment Status Prior to Graduation(cont.)
p
Total
263 164 239
0
666
* Not employed is assumed where students did not indicate an employer.
9/29/2011
OIR
10
Fall 2010 Graduate Intent & Satisfaction Comments
2007-2008 Graduate Intent & Satisfaction Comments
I feel like the resource labs mentioned in Math, Reading, and Writing, as well as, the Charity Human Patient
simulator labs should be advertised and announced to the whole student body.
I think the professional issues projects take away from extra time to study!
Thank you for this educational experience.
It has taken a while to reach my goal, but I am very happy it is almost over! My experience at Delgado has
been a pleasant one despite some hiccups. I thank you for being an avenue for my continuing education and
helping me attain my goal!
There are a lot of great teachers at Delgado, however, with that said, there almost as many teachers who have
made tenure and have stopped teaching, or stopped caring about, the course they are assigned.
Registration for classes were very crazy. Too many people signing up at same time. Two people at DCC would
have two answers to same questions. Very confusing when needed any questions answered. DCC always lost
any paper work I turned in.
Music in the common area does not reflect all students. These need to be much more variety for an enjoyable
experience. It's the right of every student and I feel neglected as a christian. State flag, christian flag, and USA
flag in more locations and symbols of christianity.
Most of the meetings, events, seminars that part-time students could benefit from are not available at a time
that we can participate. We pay the say amount as the full-time students, but they only reap the benefits. It is
robbery to the full time employees; which happen to be part/full-time students. Why pay for something that we
can not utilize.
The registration process for classes in Charity nursing school each semester is frustrating and really needs to
be reworked.
My experience at DCC was great although I wish it could have been a four year university.
I think Delgado Charity School of Nursing, should inform perspective students that they should not attend
Charity if they need to work to support themselves... During my Charity experience, I have learned to study
quite a few hours a day. Which I understand it is for the best. But then you have these evaluation papers and
goal sheets for each week during rotation. These are a bit much, because they take up so much study time. In
my opinion, I think these papers are useless. They are not helping you achieve a better grade in class or giving
you insight for working as a nurse. I do understand the reason for the care maps, at least they show students
different ways to care for a patient. But those evaluation and goal sheets for nac2 are useless. I have to say I
would not recommend anyone go to Charity if they HAD to work full time or part time. It is not worth it.
Something will fail, either the grades or the finances. I think Charity should do theory first, then send students
out for clinicals. That way the students are not stressed over trying to decide if they should study or work 9
hours on a care map or 4 hours on useless papers that need to be turned in.
I think that Delgado needs to improve their financial aid department. The people that work there are very rude
and do not have a clue to what they are talking about. I applied for work study, I was told by one employee that
I would never qualify for work study. About a week or two later I received a letter stating that I had until a
certain date to approve my work study or I will loose it. I have had more than one problem with the department.
It seems like every year the department gets worse. The financial aid department needs to get it together.
9/29/2011 OIR
11
Fall 2010 Graduate Intent & Satisfaction Comments
My experience was mostly pleasant. Nothing's perfect and neither was attending college as an adult student,
but for the most part things went well and I'm glad to be finishing!
Delgado truly was a great experience for me. I enjoyed the transition from Mount Carmel to DCC. I like that the
classes are small and teachers are very caring and definitely want you to succeed. I recommend DCC to a lot
of people who are having trouble deciding on a college. I think community college is a great transition to get
one ready for a 4year college. I hope to succeed in all of my future endeavors with the help of DCC.
I've had nothing but problems getting my previous credits accepted. No single person is willing to make a
decision. The financial aid office has sent me a letter a week, for months, demanding more information when I
visited their office, nothing was needed. Yet, I continue to get demand letters. The registrars office lost my
official transcript, several times. I had to pay for a new one each time. When I finally brought it in, myself, and
watched a person open it and examine it, I was questioned relentlessly regarding its' content. I can't change
the fact that my school closed. The only information I have is from the state and is on that transcript. It closed
before the internet was invented. The mouse wasn't even invented when I took my first computer class. So
when I don't have my syllabi and texts from 18 years ago no one is willing to accept my classes. I was even
made to take English Comp 101 again. The disability exception program is invasive and is meant to embarrass
students with disabilities. One doesn't let applicants know if their applications are accepted or what exceptions
are allowed. Many calls to her are answered with "I will have to call you back" or her voice mail. On a positive
note, my instructors are fabulous people. One has an unpredictable grading scale that made the entire class
fail an exam. She also says that she weighs different exams differently but that's not the case. Consistency
and predictability would be better.
The ratio between number of students and career counselors has to increase. Posted office hours are not
accurate or followed.
Delgado has allowed me meet some of my goals. It is a very friendly and family oriented environment. It has
ll d t b t d t d th t kid It
ff d bl Th t' h t th d C it
allowed me to be a student and mother to my kids. It was very affordable. That's what the word Community
represents to me in the College name. Thanks for allowing me to achieved those goals.
As a student who was transferred to the City Park campus due to the merger of LTC and Delgado,
(Respiratory Therapy Program) I am appreciative of the learning experience and the encouragement of the
teachers and staff...Thank you for taking the time to make this transition a pleasant one.
I started attending Delgado Community College city park campus in the Fall of 2004. I did change my major
three times, but the Advisors I had gave me some courses I didn't need to take because they were in a rush to
get to the other students. That was one the causes of pushing me back those extras semesters besides
changing my major a number of times. Other than that, I had a wonderful experience attending this school.
I think Delgado needs to have more night classes offered for the full time worker, as well as more visible
security guards around the campus!
I believe that it would be far more productive for the Business and Technology Division students had more than
one person to assist them with academic advising.
During my years at DCC, I have learned a lot such as communicating with students and people, and
developing my English, Math, and Physic skills. I feel ready to be the teacher for both subjects (Math and
Physic) to any student seeks for help. THANK to DCC and teachers to open this opportunity to continuous my
education and earn Associates Degree in General since. I will carry my lovely days those I spent at DCC
everywhere I go to.
9/29/2011 OIR
12
Fall 2010 Graduate Intent & Satisfaction Comments
Some of the questions I chose not to answer and some of the question would not let me answer.
As a continuing education student, I found that Delgado has a long way to go to reach any level of consistency
and direction with the standards of teaching, advising and overall classroom instruction. After 3 semesters
attending Delgado I found that many of the "instructors" had no idea in what they were or could teach to the
students. I had several occasions with instructors cancelling classes in excess (13 classes in 1 semester),
another continuously late (20-25 minutes each class period) and yet another forgetting what curriculum was to
be tested, forgetting on several occasion to prepare exams on time (i.e. give them when stated) and many
more examples of clear unprofessional behavior from educators at a community college. The fact that I will be
continuing to take classes next semester to finish my Associates degree with Delgado is only out of necessity
so that I can take a position in my desired field of work. If other options were available to me educationally to
finish my degree without extending my time frame in school, I would explore them in a second. I welcome the
opportunity to further discuss my experiences with the college on any level and would ask that, for the future
students of Delgado, the college does not let my statements go unheard.
I have been disappointed with the AUTO CADD department and the Architecture department because there is
only one instructor for each division. A student can not learn from the instructors if there are several classes
going on at the same time. In the AUTO CADD department, one instructor to four or five different classes at
the same time does not match up! Over a year ago I started a petition and had over 75 students sign it
requesting to get more Instructors in the AUTO CADD department. The Dean advised me that because of
budgeting and not enough students signing up for the classes was the reason they were not getting more
instructors. Something really needs to be done if you are pushing education! Also, the equipment was not
working properly which left the students in a bind at times. The plotters are not working, new equipment that
just sat there and these are things that could help out the program and the school; if you had working
equipment. I pushed the Architecture Department for years and I am left with a sour taste in my mouth
because it feels like no one is helping the problems within the department. The instructor is only one person
because it feels like no one is helping the problems within the department. The instructor is only one person
and he can not do it alone. If you really are serious about wanting to do better for future students then send the
staff to the class rooms. Do your own evaluations and you will realize what will be needed to better the school
and the departments. Thank you and hope you really take this into consideration.
The financial aid department is very disorganized and unfriendly. Also the academic advisors should do more. I
have been at Delgado for 5 years and not once knew who my advisor was or meet with anyone regarding my
schedules. Also there should be a certain order classes should be required to be taken in the criminal justice
field to grasp the whole concept correctly. Also letters should be sent out to students giving them that who is in
their field department and the chain of command to contact with. I have had several times when people in the
criminal justice department where I did not get a response to my question or a response to the requirements
for the program which brings me back to advisors needing to be known to the students.
I'm glad to be out !
It's been a wonderful experience, can't wait to graduate!
The surg tech program on north shore is definitely looking up now. I am not working yet and I do think the
program needs to help out more in finding jobs post graduation.
I have enjoyed my overall experience here at Delgado and would recommend others to attend as well.
The registration process is terrible and needs to be changed. Everyone should not register at the same time.
The computers get overwhelmed and the process is frustrating.
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Fall 2010 Graduate Intent & Satisfaction Comments
My experience at Delgado Community College was a great one!
I started attending Dillard University on a scholarship Fall 2010.
I really enjoyed my time at Charity School of Nursing. I think that the instructors are great, they seem like they
really care about their students and really want them to succeed. I am glad that I chose Charity to start my
career as a nurse and can't wait to further my education.
More schools should be like Delgado Community College. Delgado help me find my true career path. The
institution gave me hope to continue on and achieve my career goals. I'm a proud "Future Alumni"!
I absolutely dislike the out sourced phone call system the workers have NO idea what they are talking about
nor do they offer any solutions PERIOD. If This were a business I would never support it. I have to drive into
City park to get any kind of help or answer to my questions.
I am planning on becoming an RN through the Charity School of Nursing program
The campus that I attended for the practical nursing program needs more of the learning labs like Charity has.
I think it is very ridiculous that this campus does not have a decent library. It is really a room that is always
locked. There is a simulation room with a few mannequins that we were able to practice on. I am sure that it is
in no way similar to the mannequins the "RN" students are using. I am aware of the $35 million budget cuts
that higher ed sustained, but this was a complaint before the budget cuts. Overall I am very satisfied with this
campus, the PN Center of Excellence, I am really looking for a leveled playing field. My instructors were very
knowledgeable on the information taught throughout the program. I love them all and appreciate all that I have
learned in these short 18 months. I am planning to continue my education in the nursing field, however Charity
does not seem to be my primary choice for my matriculation in this area of study. My time at DCC-City Park
was awesome! My favorite instructor was (believe it or not)Dr. Lawler (Microbiology study of human
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pathogens). He prepared me for my nursing courses. I honestly wish I had attended DCC in my "early days."
I am not currently working in my field because the jobs I want require a further education.
I really enjoyed attending Charity School of Nursing!!
Charity needs more parking and more security. Also, charity needs a cafeteria and they need to fix the pool on
the 7th floor.
Right now I work on average 3 to 5 days per week. I submitted the hourly rate I'll be receiving in 1/11 ($17.50),
when I become full-time with benefits. I currently don't have any benefits, but I'm making $25/hour, which is
rare around here for starting PTA's. Occasionally I only get to work 1 or 2 days per week, but usually more.
My overall experience as a long term Delgado student was good. I would like to request a better tutoring
program for the nursing division. The tutoring available is students teaching students and I didn't find that to be
helpful in understanding the material. Wish I was able to utilize the simulator lab more than three times in my
two years of nursing school. The nursing labs were available at all times, but I didn't find out until my last
semester that they had an instructor available for questions.
Employees holding jobs in Register's Office and Financial Aid need to be more personable and not act like
they are bother when asked a question.
I wish Charity had their own graduation separate from the rest of Delgado.
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Fall 2010 Graduate Intent & Satisfaction Comments
I have attended Delgado since 2006 and I have paid for my tuition and books myself. I always pay tuition in full
with my own money (not financial aid) one semester in advance during Advanced Registration. I have had
major problems each of the last four semesters where a $25 deferred fee appears on my account within the
semester in which I was enrolled, as if I had asked for tuition deferment. I never sought deferment. This charge
seemed to result from increases in tuition enacted and assessed after I had paid fees in full the semester prior.
The computer would 'see' the additional fee hikes and classify it as deferred or partial payments of tuition. The
result would be that late fees would be assessed against my account for 'failing' to pay 'deferred' amounts.
This is inexcusable. I have paid thousands of dollars of my own money to attend Delgado. The bursar
employees working at Delgado and CSN in the financial/Bursar divisions seem helpless in dealing with their
own computer systems. Every semester I experienced grief and inconvenience when attempting to get the
'deferment 'issue solved and have undeserving holds removed to be able to register and PAY tuition in full to
Delgado in advance for the upcoming semester. Delgado should use a computer bursar/accounting system
that does not confound the Delgado staff while also alienating paying students. Also, registration at Charity is
an absolute fiasco beset with horrible, traumatic, and ridiculous 'server problems'. Why does a college campus
that can see to charge a full-time student more than a thousand dollars a semester not see to it to have the
proper bandwidth and operability of their servers on registration days?
* There were a number of times that lecture notes would not be posted until one or two days before the
scheduled lecture. Notes need to be posted more in advance so they are available to be used with study/prep
before class. The schedule is posted at the beginning of the semester; there is no reason the lecture notes
can't be posted sooner. * Classes were often scheduled for 8 AM, yet needed computer accesses (Library or
Computer Lab) were not opened until just before classes. This did not permit time to use these services before
class. If classes are going to be scheduled early, the computer lab or library should be opened earlier. *
Registration was a NIGHTMARE!! I NEVER had a good registration experience. While I understand "first
come, first serve/choice" it should at least be a fair shot. In every instance, when computer access opened, I
was "kicked" off the student self-serve site, and could not get back on, and ended up getting registered for
classes that were not my choice at all
* While overall the instructors were excellent there were a few who
classes that were not my choice at all. * While overall, the instructors were excellent, there were a few who
were better suited to be kindergarten teachers than college level teachers. The faculty needs to keep sight of
the fact that at this stage they are instructing young adults and should talk with them in the same way they
expected to be talked to. * Overall, my experience was acceptable.
I Loved my experience at Delgado. I feel that the school doesn't get enough credit (publically) for what they
provide... All of my professor's with very few exception were excellent both in teaching and relaying
information, as well as, motivating me to excel. I will never forget my time at Delgado; nor will I ever forget the
influence my professors had on me. Being exposed to many different backgrounds, ideals, and thought
processes, of each individual student and teacher has allowed me learn and take something from each of
them with me into my bright future! :-) Thanks Delgado!!!
I have just about successful completed my early childhood program at Delgado Community College. it has
been a great success. I've been able to take my classes when offered, and at my convenience whether on-line
or in the classroom. My teachers were awesome and very helpful on my journey. I'd also like to acknowledge
the math lab for all their help in math, that's been a long journey as well. On completing my program at
Delgado I will move up to a Head start Pre school teacher which is awesome!!! I currently work in the field of
education and wish to continue to go on for my BA. THANKS DELGADO FOR ALL THE SUPPORT AND
HELP.
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Fall 2010 Graduate Intent & Satisfaction Comments
Assistance with job placement is a must.
I have enjoyed my education for the most part at DCC the teachers have been pretty well I must say they are
very helpful.
Overall, my time at Delgado was a wonderful experience. It's really amazing that Delgado is the only institution
in the state of Louisiana offering American Sign Language Interpreting as a Degree. Even if other school's did,
I'm sure they wouldn't be able to hold a "candle" to the education I received here. If there was anything I didn't
favor is the constant and flagrant disrespect of the rules in the labs. I understand that we are all adults here,
but if nothing is done about these instances, someone in the future could get hurt.
As a 51 year old with almost thirty years experience in the workforce, I can really appreciate the well rounded
education I have received at Delgado Community College. There is no doubt in my mind that I will be
reentering the workforce as a much better and more knowledgeable individual. I wish I had done this thirty
years ago!
I have truly enjoyed my experience at Delgado's Northshore campus for the past year and a half. I couldn't
have asked for a better education experience with as helpful, courteous professors as I have found at my time
at Delgado. I will make it my goal to continue my education at SLU in hopes to obtain a Bachelor's degree in
Sociology within the next two years.
I thought that with the surgical technician program the teachers and staff with the program careers that heal
were supposed to help with finding a job in the students field of study. I haven't received one phone call nor
have I received any help from my teacher on the current job positions available.
This is a great program, however important areas should be together, like nac 1 and 2 transition should remain
separate.
I'm looking up to have a job in my education I hope if got a chance to practice what we study to have
Im looking up to have a job in my education I hope if got a chance to practice what we study to have
experience in general . Also I wish I had a chance to find a job in labs to know exactly where is my place in this
society . At least to know places that can help .
I have enjoyed Charity School of Nursing for the most part. The instructors I had were very dedicated, caring,
and encouraging.
School is really hard for me because I have been out of high school for so long, but I am determine to finish. I
had good and bad experiences with Delgado. I do not regret anything about these experiences and I would
recommend my soon to be alma-mater to anyone.
Ms. LaVance and Ms. LaRoche, did an excellent job of preparing me for my career as a Pharmacy Technician.
In order to make registration better at Delgado, do not allow so many people to register at one time online. This
overwhelms the system and makes the process longer and more stressful.
Thank you for every thing.
Please change the registration schedule -- all campuses should be on different days!!!
I am very satisfied with Delgado college.
9/29/2011 OIR
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Fall 2010 Graduate Intent & Satisfaction Comments
Attitudes of instructors as a whole in our final semester have been very defensive and counterproductive to a
good learning environment.
Nice time going to school Lots of learning. Happy to have gone to Delgado Community College.
Everyone's been very helpful and extremely nice!
I loved my experience at Charity! Thank you for everything!
IT'S FINALLY OVER!
The merger between Delgado and LTC made this process extremely difficult for me. I felt that it could have
been planned better than it was.
I have had a great experience at Charity School of Nursing and I would highly recommend the program to
future RN's. I also had the privilege of attending Delgado Westbank and I was very pleased with the quality of
education I received in the science department.
I have enjoyed my time at Delgado. I have met some really nice and educated people. I would recommend
Delgado to anyone looking to further their education.
Thanks for all your support. I am looking forward to accomplish many great and wonderful things.
Delgado is in GREAT need of more student parking. Financial aid officers are so unhelpful that it's become a
joke (literally). Great instructors for the most part! Can't say enough about their quality and professionalism!
I don't think it should have been necessary for me to attend the Grad Fest to graduate. I am not interested in a
grad ceremony. I only had to visit two booths. One was for financial aid and had nothing to do with me. Both
booths told me what I already knew.. -that I was good to go. After work I had to rush to the City Park campus. I
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suppose it was nice earlier when they had good snacks. All I saw was stale popcorn. It was a big waste of
time. But at least Delgado was able to get me to fill out another mandatory survey "to graduate" of course. I
hope Delgado is satisfied with this survey, because this mandatory thing is getting tiresome. But besides the
bureaucratic crap, Delgado is actually a nice school. I liked that the West Bank campus was small and it was
easy to focus on the courses.
Bathrooms should not be cleaned in between class periods. On M/W/F the ladies room in building 1 was
closed for cleaning between the 10:50 dismissal and 11:00 class. I shouldn't have to miss class time to use the
restroom. The cleaning lady was rude. I guess she got tired of people asking when she would be done. If she
wasn't constantly on her cell phone, she would have finished sooner. She would direct the ladies downstairs,
but that bathroom was typically closed too! I believe a parking garage would have been a better use of space
than a day care center! I attended BRCC for 1 semester. The parking garage was a nice amenity. Charging
students even $1 to park would eventually repay the cost.
I plan on now working towards an engineering degree, either chemical or petroleum.
Thanks to all the people who make possible this achievement in my life.
Obtained a job before enrolling in school. Non-traditional student who already has a B.S. and M.S before
enrolling at Delgado.
9/29/2011 OIR
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Fall 2010 Graduate Intent & Satisfaction Comments
Our Delgado community college is great, but it needs time to get back to pre-Katrina standards plus if DCC
would be better at communicating with foreign students or perhaps in the foreign or alien population in our
community its popularity would grow among many diversity cultures of immigrants to make a more
knowledgeable alien-American population and together for a become better country globally wise; with the
common purpose of educating our people to confront challenging times yet to come in a near future and
communicated better with our cultural differences together.
You need to provide new and transfer students a great deal of more information about when you sign up for
classes, what their department does with registration start and end dates of classes and if I set my personal e-
mail as the primary email then that is where I expect important emails to go. Not once did I receive an email
from Delgado at my preferred e-mail.
Mrs. Gonzales is the best instructor I've had aside from Mr. Emmett Davis. Awesome teachers.
Rings could be cheaper and food could be better and lines can be shorter.
I have enjoyed my time here at Delgado, there are a few things I would have changed but for the most part of
my experience was really good.
I love Delgado. Thanks for all your help, I will never forget this life changing experience!
Excited to finish all pertinent courses, not enough jobs to compensate the output of students.
9/29/2011 OIR
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