Rubric: CR: Student Support Services
     

    Question/Requirement
    3
    2
    1
    0
    How does the institution’s organizational structure affect its delivery of academic and student support programs, services, and activities? Target is met; question or requirement is clearly addressed with examples/samples that are easy to understand. Anyone reviewing this would gain knowledge of how the College meets/addresses this standard. No clarity is required. Full Compliance evident with Question/Requirement
     
    Target is met; question or requirement is addressed with examples/samples; however, may not be clear to an external reviewer. I, in reviewing this information, still have some minor questions and/or feel the evidence (examples/ samples) provided do not demonstrate with 100% certainty compliance with this question/requirement
     
    Target is addressed; however not clearly enough to demonstrate compliance. Partial Compliance may be evident, but this needs more explanation and/or documentation Target in NOT met – This really misses the mark; any reviewer would state “non-compliance” based on the information and/or its presentation in the report.
    Question/Requirement
    3
    2
    1
    0
    What is the student body profile and do the institution’s academic and student support programs, services, and activities serve all levels of students? Target is met; question or requirement is clearly addressed with examples/samples that are easy to understand. Anyone reviewing this would gain knowledge of how the College meets/addresses this standard. No clarity is required. Full Compliance evident with Question/Requirement
     
    Target is met; question or requirement is addressed with examples/samples; however, may not be clear to an external reviewer. I, in reviewing this information, still have some minor questions and/or feel the evidence (examples/ samples) provided do not demonstrate with 100% certainty compliance with this question/requirement
     
    Target is addressed; however not clearly enough to demonstrate compliance. Partial Compliance may be evident, but this needs more explanation and/or documentation Target in NOT met – This really misses the mark; any reviewer would state “non-compliance” based on the information and/or its presentation in the report.
    Question/Requirement
    3
    2
    1
    0
    How do the programs, services, and activities differ between undergraduate, graduate, and professional students?
    N/A but should address by campus/site see below
    Target is met; question or requirement is clearly addressed with examples/samples that are easy to understand. Anyone reviewing this would gain knowledge of how the College meets/addresses this standard. No clarity is required. Full Compliance evident with Question/Requirement
     
    Target is met; question or requirement is addressed with examples/samples; however, may not be clear to an external reviewer. I, in reviewing this information, still have some minor questions and/or feel the evidence (examples/ samples) provided do not demonstrate with 100% certainty compliance with this question/requirement
     
    Target is addressed; however not clearly enough to demonstrate compliance. Partial Compliance may be evident, but this needs more explanation and/or documentation Target in NOT met – This really misses the mark; any reviewer would state “non-compliance” based on the information and/or its presentation in the report.
    Question/Requirement
    3
    2
    1
    0
    How do the academic and student support programs and services effectively promote the mission of the institution? Target is met; question or requirement is clearly addressed with examples/samples that are easy to understand. Anyone reviewing this would gain knowledge of how the College meets/addresses this standard. No clarity is required. Full Compliance evident with Question/Requirement
     
    Target is met; question or requirement is addressed with examples/samples; however, may not be clear to an external reviewer. I, in reviewing this information, still have some minor questions and/or feel the evidence (examples/ samples) provided do not demonstrate with 100% certainty compliance with this question/requirement
     
     
     
    Target is addressed; however not clearly enough to demonstrate compliance. Partial Compliance may be evident, but this needs more explanation and/or documentation Target in NOT met – This really misses the mark; any reviewer would state “non-compliance” based on the information and/or its presentation in the report.
    Question/Requirement
    3
    2
    1
    0
    How do students taking courses at off-campus instructional sites (including high school dual- enrollment sites) and branch campuses, or taking distance and correspondence education courses, access student support programs, services, and activities?
     
    Target is met; question or requirement is clearly addressed with examples/samples that are easy to understand. Anyone reviewing this would gain knowledge of how the College meets/addresses this standard. No clarity is required. Full Compliance evident with Question/Requirement
     
    Target is met; question or requirement is addressed with examples/samples; however, may not be clear to an external reviewer. I, in reviewing this information, still have some minor questions and/or feel the evidence (examples/ samples) provided do not demonstrate with 100% certainty compliance with this question/requirement
     
    Target is addressed; however not clearly enough to demonstrate compliance. Partial Compliance may be evident, but this needs more explanation and/or documentation Target in NOT met – This really misses the mark; any reviewer would state “non-compliance” based on the information and/or its presentation in the report.
    Question/Requirement
    3
    2
    1
    0
    What academic support programs, services, and activities exist for faculty? Target is met; question or requirement is clearly addressed with examples/samples that are easy to understand. Anyone reviewing this would gain knowledge of how the College meets/addresses this standard. No clarity is required. Full Compliance evident with Question/Requirement
     
    Target is met; question or requirement is addressed with examples/samples; however, may not be clear to an external reviewer. I, in reviewing this information, still have some minor questions and/or feel the evidence (examples/ samples) provided do not demonstrate with 100% certainty compliance with this question/requirement
     
     
     
    Target is addressed; however not clearly enough to demonstrate compliance. Partial Compliance may be evident, but this needs more explanation and/or documentation Target in NOT met – This really misses the mark; any reviewer would state “non-compliance” based on the information and/or its presentation in the report.
    Question/Requirement
    3
    2
    1
    0
    How does the institution ensure that its academic support programs and services are adequate and appropriate to the needs of its students and faculty? Target is met; question or requirement is clearly addressed with examples/samples that are easy to understand. Anyone reviewing this would gain knowledge of how the College meets/addresses this standard. No clarity is required. Full Compliance evident with Question/Requirement
     
    Target is met; question or requirement is addressed with examples/samples; however, may not be clear to an external reviewer. I, in reviewing this information, still have some minor questions and/or feel the evidence (examples/ samples) provided do not demonstrate with 100% certainty compliance with this question/requirement
     
    Target is addressed; however not clearly enough to demonstrate compliance. Partial Compliance may be evident, but this needs more explanation and/or documentation Target in NOT met – This really misses the mark; any reviewer would state “non-compliance” based on the information and/or its presentation in the report.


    Required Documentation:
     

     
    Included
    Not Included
    Descriptions of the various academic and student support programs, services, and activities.
     
       
    Narrative relating the support programs, services, and activities to the mission of the institution.
     
       
    Publications and websites (e.g., academic support services) explaining how support programs and services are provided and accessed.
     
       
    Data on the frequency of usage of academic and student support services, programs, and activities by students and faculty.
     
       
    Surveys indicating that student and faculty needs are being met.
     
       

     

    Comments:
     
     


     

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